Évaluations des clients Saginaw Valley Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Saginaw Valley Storage

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Richard L. le

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Great service, friendly and accommodating office. Great representaion for U-Haul. Richard.

Sean W. le

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Le client n'a pas laissé de commentaire.

Glenn L. le

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Le client n'a pas laissé de commentaire.

Lisa P. le

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Ordered 24/7 and it was not ready and the location didn’t open till 10 when I scheduled a pick up at 7:30 am

Jamie D. le

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Le client n'a pas laissé de commentaire.

Adam T. le

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Very rude and trying to rush me out the door.... rude Yankee

Don B. le

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Get more training. Guy didn’t know how to do the computer work. I was there over 50 minutes while he called because he couldn’t figure things out. The trailer had damage to it that was not checked in with x stickers. He did take pictures of the damage so I wouldn’t get blamed for it but I was there way to long. Woman who I initially talked to when I reserved the trailer didn’t know what she was doing either, I was on the phone for 30 minutes with her also. Never had so much trouble renting a trailer in my life. They did go to Midland to get the trailer so I wouldn’t have to but If the employees had more computer training it would have been a better experience for me.

Kenneth M. le

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The woman I dealt with was very professional and great to work with. The only recommendation I have is UHaul should put a screw jack on the tongue so a person other than hercules can put the trailer on the truck and take it off. I am 67 years old and the tongue weight is probably at least one hundred pounds on the 6x12 tandem trailer. Very dangerous and likely to cause injury to the general population. How do you get the trailer off the truck if you bring in back after hours???

Jeremy S. le

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Le client n'a pas laissé de commentaire.

Daniel H. le

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Run down facility. Entrance was locked open with tattered "went out for parts" note on door. It is an old storage facility with MDF over the doors that is falling down in many places. I would not have trusted to leave equipment here if I hadn't had the backup of the app to confirm it was left there in good condition.

George R. le

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Very small selection of equipment. Staff was very friendly but also very slow.

riccARDO B. le

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Our truck broke down in Ohio on our way from Florida to Michigan on a Friday late afternoon. Mechanics gone for the weekend. Could not look at and repair our vehicle until Monday so we were late returning trailer, but Uhaul was so kind and understand and they did not charge us for,late return. Great customer care! Thank you!

Claire C. le

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I used drop box

Donna G. le

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Le client n'a pas laissé de commentaire.

Susan R. le

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The staff was not prepared for our arrival. We were guaranteed a vehicle at another location. We were referred to this place, which like the first “puck-up location” was understaffed, unconcerned and quite frankly didn’t care.

Rosanna K. le

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Totally disorganized at this location. One staff to maintain the auto and rental business is not good business. I had to wait for the initial paperwork and drop off business. No change was available at this location for the remainder of my deposit to be received.

Alvis D. le

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It was late at night when I had to drop off a trailer. I called the owner and he was very helpful.

Austin D. le

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Le client n'a pas laissé de commentaire.

Bob E. le

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The return location was not well identified had to go to 2 different offices. The return office person " Mike" said just park it over there. Did not offer to help park or unhitch trailer

Richard W. le

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ALL GOOD CUSTOMER SERVICE WAS VERY GOOD

LORI K. le

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N/A

Pamela G. le

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The employee was not available upon check in, so I dropped the key off, with rental agreement. There was no damages sustained to the vehicle , so I was confident to leave it at the drop off location.

Matthew H. le

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Le client n'a pas laissé de commentaire.

David A. le

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Unpaved parking lot terrible. It took 2 men + customer to unhook trailer. Receptionist was helpful but others unavailable, untrained and busy with other tasks relating to the multi—level business.

Eric J. le

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great service, used he trailer for maybe 4 hrs and returned it. Great service. Thanks

Tyrese W. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

BRIAN T. le

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Picked it up from the new location on Bay Rd. Closer to my house and would go to them in the future for things that we need to move.

ross V. le

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Had to wait for 30 minutes for them to show up but was great once arriving