Le client n'a pas laissé de commentaire.
JENNIFER A.
Customer Reviews for Saguero Auto Center Corp
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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NOT THE FAULT OF THE PICK UP LOCATION, but i today I had to the WORST experience, unimaginable. Made a reservation for a 10ft truck weeks ahead of my move. It was confirmed. 24h before the move they informed over the phone me about a) not having 10ft trucks but only 15ft and b) not possible on my selected location for pick up, but a different location 6 miles further. Arrived to that location only to find someone telling me they don't have anything for me or about me there. This person called UHaul and asked for an alternative location. Had to take a 10 $uber to this third location where the only available truck was a 26ft one that was stupidly bigger than what I needed. They forgot to give me the dolly I had paid for. Overall, this NONSENSE experience delayed my move over 2 hours. Then I receive a message saying they U-HAUL has changed my drop off location to a location 27 miles South of the location I had selected for drop off. I had to call U Haul again to change it back to the one I needed. I AM OUTRAGED, this was the WORST user experience of any service I've paid for in my life.
JORGE G.The person (Jenny ) who helped me was very kind, knowledgeable and she managed to find me a truck 5 stars!!!!
MANUEL M.Servicio rapido sencillo y muy buena atencion de yeni nos ayudo en todo el proceso gracias
CARLOS R.Excelente
FRANKLIN R.They need to improve customer service outside.
JUDITH G.No one at pickup site. Found truck after walking around behind building. Hard to get into lockbox for the key. Very poor service. Trying to find a place to return the truck was not easy. Ended up using extra mileage looking for a return dealer. Cannot print off contract. Next time I will rent from another company. Friends also told me that I should have never used Uhaul.
joseph R.Excelent attention.
ALEJANDRO H.