The office is really far from the gate, so if you make a last minute reservation they may not notice it and be out helping someone outside of the office leaving you stuck outside of the gate with no way to contact them as there phone is in the office. Other than that they have a small operation and are fairly efficient and relaxed about the whole deal.MAX H.
Customer Reviews for Salem Self Storage South
(U-Haul Neighborhood Dealer)
Pour nous contacter
Salem, OR 97306
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi :
- Mardi - Samedi :
10h am à 1h30 pm / 2h pm à 5h pm
- Dimanche :
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kane M.
The man that helped was rude and had zero people skills. When I got there to pickup the uhaul the guy quickly informed me that I'd be paying for the uhaul for an extra day because they close to doors at 6pm and there's no way to return it with them gone. I would've been fine with it if I had some sort of notice telling me in advance I had to have it back by 6. When I asked him about why they didn't me this information in advance he just shrugged his shoulders and said â€œI didn't do anything wrong! Do you still want to rent it?â€ I have rented from uhaul no less than 10 times and I've never had a bad experience until now. It was very disappointing to say the least.Sean F.
Deposit hold on prepaid card still not returned and they did it twice so it's double the problemAshley J.
Great place to rent a uhaul !!!!!Ed K.
Customer service was top notch!! The guys were very friendly and answered any questions I had. Excellent!!Debbie L.
Le client n'a pas laissé de commentaire.SYLVIA ELAINE D.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.MAXINE LEE J.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.BLANCA M.
Le client n'a pas laissé de commentaire.Amanda F.
Don't partner with this storage facility. A complaint was submitted and I received an email that stated I could expect a response within 3 days. It has been over 3 days and I have not received any response. It is unlikely I will use U-Haul in the future or recommend that my real estate clients use U-Haul.Melissa B.