Owner there was awesome and helpful.
ROBERT SUPANCIK
Customer Reviews for Salisbury Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Employee was helpful and friendly
Dontae DoughtyCustomer Service was excellent
Robin FordThe lady that helped us was incredible!
Braeden GonzalesVery pleasant and helpful. I would recommend this company to others
Benny RosemanEverything was quick and easy. Very polite and helpful.
Gregory ManvellNothing it was perfect
DAVID ARCHERWould recommend anyone for their moving needs
Brandon BaileyI forgot the young lady's name, she was pretty awesome. I rented from Uhaul on the corner of Hammond &E. Church Str.
Matthew WorkemanThe facility at Hammond St in Salisbury was adequate but crowded with trucks leaving me no option to park the auto hauler trailer other than on a strip of grass in between the line of parked trucks and the street. I also had difficulty getting the drop-off mobile app to work so I called the number given for the facility. Tim answered and was very helpful in confirming that where I parked the trailer was acceptable (Tim could obviously see me from where ever he was although I didn't see him) and advised that I didn't need to leave the contract in the drop box.
Tom TydingsEverything was quick and easy. Manager helped with car hauler trailer hook-up and return. Tip out fender was great because I was picking up a low sports car and could only open the door to get in and out with the trailer fender tipped out.
Michael DowlerGreat rental and experience. I rented the 9' Van and it was brand new.
Diogo TolentinoRemain the same
Jauron DelkGreat experience - as expected. Trailer was ready, clean - hookup and inspection explained well - got a big job done - return was simple. Will rent again.Thank you!
Thomas SlaterAsk the guy behind the counter because he did a fantastic job and I can't see how anything else could be done better! Great experience!
James BoundsEverything and everyone was wonderful Thank you Jo Davis
Jo DavisThe gentleman was very friendly and helpful.
Robert MillerAll of the people at this location were so incredibly nice and helpful.
Charles DashiellMy experience calling Tim was great. He was very polite and helped me change my reservation fast. I called again to extend my return date and Jane was very helpful and also shared how to park the vehicle and return the key after hours. Just a great experience with very professional people! Thank you very much, Patrick H.
patrick hawleyEverything was absolutely great. I have rented a u haul from Uncle Bob's self storage before and I would recommend them to anyone. Tim is the best.
Deborah AdkinsS.O.
VIRGINIA MURRAYThe people at the location were super friendly and nice and I would definitely come back just for that reason
TAYLOR luckPerfect service
caleb ByerlyWow!!! Made my reservation way in advance. Rental guy said this is the one I get. Was the most dented up U-Haul trailer I ever saw. Would not let me have any other one. Was dirty inside had the clean it out. I needed a inclosed trailer to keep our items dry. Well that didn't work! We got to Georgia and everything was wet. Then when I went to drop it off the lady never got up from her desk. Said "just put it with the others over there". Then when I ask for receipt I had dropped it off she said she only emailed it. I was a bit concerned about that since no proof of return. I have pictures of your trailer. At least our neighbors got a good laugh at us when we were loading. They could not believe you folks would rent something that torn up. Carnie Marsh 443-205-5063
Carnie MarshVery nice young man, courteous and professional.
Ramona GulletteEZPZ. Pick up and drop off
Matthew MillerJane and Tim were professional and polite. Great experience at this location.
Philip EvansKeep up the excellent customer service.
Judy JoynesNothing.
mark McCueBoth employees were quite helpful
Robert DrehmerI drive thirty extra minutes to visit this Hammond Rd location bc of Tim and his staff. Never a problem waiting, just whatever I reserved ready to roll.
David HagnerEverything was perfect
Austin TaylorWonderful experience, the employee was very nice patient knowledgeable and quick.
Jeffrey SneadTim at Hammond Rd is the best in the business. This location is my spot for everything U-Haul, best I've ever delt with!
David HagnerKeep up the good work!!! Tim was great to work with.
Charles BaldwinThe tow dolly was returned to this facility after hours, I called the office the next day, it was closed for the holiday. I received a call the following day acknowledging the receipt of the Tow Dolly.
Timothy MorrisStay the way you are, I appreciate your great customer service thank you!
Rebecca PadgettThe truck I used had a lot of accidental marks. You may wish to rent it last above all. Also, it was not steady and moved from side to side when driving it. Most U-Haul's I have rented, were in excellent shape. It made me feel as if I was singled out because I put in a last minute request.
Clarice CorbettGreat people and a great experience!
Caleb LangfordSelf drop, n/a.
Scott hartwellThe attendant was very rude to me and the other customers in line. He was kicking his printer over and over again and cursing at the customers.
David SouthernThe gentleman at the front desk was very polite and helpful with getting the tow hitch on the truck
Lacher WareTim was incredibly helpful after a mix-up with the truck number I'd received from Ohio. When dropping off the Uhaul, Tim handled the situation with a cheerful, upbeat attitude, and made sure we were on our way quickly.
Candace BlissTim was super helpful!!
Lloyd JonesExcellent service à la clientèle
BRYAN GALEJane tim and Lawrence are great very helpful. Place is well located organized and clean lots of equipment on hand. Highly recommend
Joe DemarinoVery nice and professional
Claude DuvallTruck was in awful condition. It rode rough with the steering wheel shaking left and right. Driver door appeared as if someone tried to jimmy their way in . I was 15 minutes late and "getting qualified" on the website took forever and I still had to return by 1:30. I lost almost an Terrible experience.
Dawn WallaceThe staff was very courteous and helpful. Highly recommended. Thank you!
Mark JanochaLower the rate per mile
James CollickBetter customer service( Josh) in the Salisbury office and not to change pickup location on customer!! Truck was filthy and I ordered an appliance hand cart that was not in the truck! Too many disappointments to mention!!
Victoria CooperThe location was fine, but for some reason the site insisted that my GPS had me in the wrong location (about half a mile away). On all my other apps my GPS had me in the right place, standing right next to the trucks. It was a major barrier to be able to pick up the truck over mobile order and I would recommend looking into this issue. Thankfully a representative over the phone was able to assist me and give me the code for the key lockbox.
Brenda MillerNo one on site. Code didn't work to enter the given unit. Had to find another storage place
Joe KirklowMoving is a very stressful endeavor and working with Salisbury Self Storage definitely eased the stress. Access to my belongings was more than adequate and they communicate in an efficient and timely manner. I would definitely use them again!
Joseph Kwiatkoski | Expérience généraleTim and his crew are the best! I couldn't ask for a better experience.
Jeffery Steere | Expérience généraleThe Office attendant(forgot his name) that I dealt with was very kind, knowledgeable and made this an easy seamless experience!!
Robin Spriggs | Expérience généraleI didn't use the storage unit at all. I requested a refund for what I paid, however, the facility manager declined to pay me back. I read the agreement carefully and it's illegal to decline my request. I hope this can be addressed immediately and without a legal action.
Raja Hayajneh | Expérience généraleCannot say enough good things about the gentleman who runs it. Helpful, friendly and always a pleasure to interact with.
STEVEN DUROW | Expérience généraleI was blamed for the mice that live in and out of the units and ALL OF BELONGINGS Were ruined and the manager basically insinuated that it was my fault the majority of my stuff was in remembrance of my mother and everything was/ruined and to paying $100 a month for my self stuff to get ruined is totally unfair
Bryana Thomas | Expérience généraleI found the staff to be so nice and went beyond what I expected to be helpful. Most storage facilities are similar but the people I came in contact with at this place provided outstanding service.
CHRISTINE WADE | Expérience généraleFilthy and mice infested! Never again! But you get what you pay for! Lesson learned!
Cynthia Ramos | Expérience généraleThe Storage unit was spacious however my things did have mold on them.
Racquel Murphy | Expérience généraleReally good storage facility. Thanks again
Kanika Smith | Expérience généraleHands down the best storage experience I ever had. And even renting a U-Haul was hassle free. Merci les gars!
Michael Curtis Jr | Expérience généraleThis is a secure and well maintained storage facility, with a friendly and efficient staff, especially Tim.
Jeffery Steere | Expérience généraleWell organized and very pleasant to work with in his business. Mary E Rizzuto
GEORGE RIZZUTO | Expérience généraleTim and the staff are awesome. Tim explains every option for the trucks and units; which helps you make a better choice. Other facilities don't do that. I highly recommend the Hammond St. facility.
Thomas Walp | Expérience généraleSara and Tim were very helpful with my cross country move!
Lara Wolfe | Expérience généraleLe service a été excellent.
Sherri Jackson | RéservationB
SHAWNTAY TOWNSEND | Expérience généraleMerci.
Laverne Fisher | Expérience généraleS.O.
Shenitta Butler | Expérience généraleTook about 15min to get through all the paperwork. Not sure why insurance was required thought would just be option. But storage unit was perfect size for what I need.
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