Le client n'a pas laissé de commentaire.KIMBERLY K.
Customer Reviews for Salisbury Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DENIS H.
Le client n'a pas laissé de commentaire.CHRISTOPHER E.
Nothing I can think of. Service was great. Rep was very nice and helpful.CHRISTINE W.
Le client n'a pas laissé de commentaire.RICHARD P.
Le client n'a pas laissé de commentaire.Victor G.
You can't possibly do anything to improve the service at the Salisbury location. Everything was PERFECT. Tim is amazing and made sure everything was there that morning. Great guy and takes pride in what he does. This world needs more Tims. Give the man a cigar and a huge raise. I need him at a bunch of places that I shop and deal with. Tim and Salisbury U-Haul, I SALUTE You.PAUL I.
Hands down the best storage experience I ever had. And even renting a U-Haul was hassle free. Merci les gars!Michael C. | Expérience générale
Tim is a pro great with customer serviceGlen C.
Le client n'a pas laissé de commentaire.Christel G.
When I picked the truck up I explained that I might be later than 24 hours (but that was all I could request online), the counter lady explained that no-one was renting it after me so that was ok. I had the truck for a total of 27 hours later, 3 more than expected, and because of this was charged a whole additional day but was not informed of this charge till I received a copy of the bill. If I was going be charged for the additional day then I should NOT have received phone calls reminding me that I was overdue on returning the truck.MARIA D.
Le client n'a pas laissé de commentaire.TIMOTHY D.
Thanks to Angela for her help at this location. She was excellent. ThanksWelton L.
Le client n'a pas laissé de commentaire.Genene Marshel D.
wish you offered a lower rate for fewer days and not a min. of 5 days. We only used 3 days. Wring harness to trailer has a short in right blinker causing intermittent alarms during our entire trip.JEFFREY B.
Le client n'a pas laissé de commentaire.Christel G.
Le client n'a pas laissé de commentaire.Jessica T. | Expérience générale
Excellent experience in all aspects. Very helpful and kind manager of this location. Had an issue with my reservation and was panicking (the last thing you need when moving, already stressful enough), but the man I talked to on the phone was so patient and reassuring and was able to resolve everything in less than 10 minutesSYDNEY B.
Continue as isBERYL L.
Le client n'a pas laissé de commentaire.JAMESMICHAEL C.
At pickup it would be helpful to reiterate what time the Uhaul needs to be returned. Otherwise the document goes in the UHaul/vehicle and is never looked at until we show up to turn in the UHaul.MICHAEL A.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.JACQUELINE FAY B.
Le client n'a pas laissé de commentaire.JACKIE F.
Le client n'a pas laissé de commentaire.SUSAN D.
The actual location was incredible. They were friendly, clean and quick. Unfortunately I'm unhappy with Uhaul corporate. I reserved this truck for a 6am pickup and the website went down. I was not notified by uhaul at all. I stayed on hold for an hour and couldn't get anyone. This caused a HUGE problem with my day and feel I should get reimbursed for the major inconvenience of having to wait 3 hours to pickup the rental truck!ANTHONY D.
More customer service representatives. I was on hold for hours trying to work out my applied discount for the alternative drop off site.Kevin H.
This is a secure and well maintained storage facility, with a friendly and efficient staff, especially Tim.Jeffery S. | Expérience générale
Can't really comment. It was late, dark and rainingVICTORIA D.
Well organized and very pleasant to work with in his business. Mary E RizzutoGEORGE R. | Expérience générale
Le client n'a pas laissé de commentaire.Vorapong P.
Le client n'a pas laissé de commentaire.GREGORY W.
Excellent rate and great customer service.Keith C.
Tim and Angela were very friendly , courteous and professional . The trailer was a dream to load and tow . The Salisbury location on Hammond Street is my new go-to location for my trailer needs . Thanks Tim and Angela for making my renting experience enjoyable and stress free . JeffROBERT S.
Service and staff are already excellent!RODNEY C.
Reimburse for gas returned, your policy change in this area may improve your rentals and referrals because of greater customer satisfaction. If you charge for a fill up you should be ready to compensate your customers who make sure they are as attentive to your policy'sANTHONY R.
Le client n'a pas laissé de commentaire.CYNTHIA O.
Prompt and great service!LASHAWN T.
Le client n'a pas laissé de commentaire.REBECCA F.
This was the 2nd time I've rented from them. The 1st was a good experience, this 2nd time was not good. I was charged 89,10 $ for a vehicle I had 1 and a half hour, 25 $clean up charge for popcorn in the floor that I didn't put there, 15 $for gas and I brought it back on a full tank. The owner wanted to argue with me and said I was lying. He didn't even walk out with me to check the truck before I left like he did the 1st time I rented. He says they sweep and clean the vehicle after each use but thats a lie and that uhaul was very unsanitary and the transmission kept slipping to the point that it was jerking bad. I will never rent from this location again. Complete get overs!RASHEEDAH D.
Keep up the good workELIEZER D.
Nothing!!!They were excellent at getting my needs taking care of.KENNY C.
Tim and the staff are awesome. Tim explains every option for the trucks and units; which helps you make a better choice. Other facilities don't do that. I highly recommend the Hammond St. facility.Thomas W. | Expérience générale
Absolute best service. All employees very helpful and extremely polite. Would give 5 out of 5 starsPAUL W.
Le client n'a pas laissé de commentaire.HEATHERKATHLEEN H.
Sara and Tim were very helpful with my cross country move!Lara W. | Expérience générale
Le client n'a pas laissé de commentaire.LARA W.
Le client n'a pas laissé de commentaire.Jeffrey M.
Everyone I dealt with: Tim, Sarah, and Brenda were very helpful, attentive, friendly and processional. They also used their experience and knowledge to help me solve problems with our moving plans. They also did their very best to make sure things went smoothly despite the many unexpected challenges that come with relocating.DAVID T.
Le client n'a pas laissé de commentaire.Barbara S. | Expérience générale
Le client n'a pas laissé de commentaire.DAWN W.
Le client n'a pas laissé de commentaire.PAMELA C.
Le client n'a pas laissé de commentaire.Paul F.
Le client n'a pas laissé de commentaire.JACQUELYN R.
Everything was ready with no problems.Bonita J.
Tim went above and beyond to secure a truck for us even when it was our fault that we waited until the last minute to reserve one!Benjaman B.
Le client n'a pas laissé de commentaire.Carl S.
Le client n'a pas laissé de commentaire.Tracie D.
Le client n'a pas laissé de commentaire.Frank W.
Le client n'a pas laissé de commentaire.darlene S.
Le client n'a pas laissé de commentaire.PAT S.
Le client n'a pas laissé de commentaire.Sophia M.
no commentsTarlochan G.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.David R.
Super service!!Piotr K.
None. All of my needs were met.Ashley M.
Everything was great. No complaints at all. Very professional and accommodating. I need an extra day and with a simple phone call it was taken care of.VIRGINIA M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Chana E.
Le client n'a pas laissé de commentaire.Louis P.
Le client n'a pas laissé de commentaire.Hilton D.
Friendly and knowledgeable service, good experience. No hesitation from renting a Uhaul from Salisbury Self Storage again. Merci.Jennifer R.
We had a rough day leading up to finally arriving to pick up our truck. They could not have been more helpful! Although the system was having issues and the discover card system was down ( all after issues at our hotel) they were so helpful and went above and beyond to make sure we were able to get our truck, minimize our wait and help get us smoothly on our way! So very kind and helpful! Definitely appreciated everything they did to help us!Carol G.
Le client n'a pas laissé de commentaire.DONNA A.
The app needs to be updated and made to correspond with all phones..the Mobile app was horribleLiantwanette L.
Le client n'a pas laissé de commentaire.Daniel J.
Tim was very accommodatingRobert G.
Le client n'a pas laissé de commentaire.Matthew L.
Le client n'a pas laissé de commentaire.Ryan R.
Le client n'a pas laissé de commentaire.William T.
Staff was extremely helpful!Steven G.
Very friendly and helpfulDonald P.
Tim was outstanding! Very well organized, well-run operation, a joy to deal with. Merci.Heidi T.
Le client n'a pas laissé de commentaire.Tiffany M.
The manager Tim was excellent. He contacted us before our arrival and made sure that everything went perfectly!Alan J.
Le client n'a pas laissé de commentaire.Lisa W.
Great experience will definitely use againRicardo S.
Le client n'a pas laissé de commentaire.Roberta I.
Went over 1 mile and the guy was gonna charge me 0,4 cents. I put more gas in then I should have. I called to let the people know and to see if they would waive the 0,4 cents because I had put to much gas in the vehicle. I was told no. I then stated that I would just come in and pay it. Upon my arrival, the young lady at the desk was kind enough to let it go and she paid the.40 cents. I would recommend your location only because of the young lady.stacey T.
Le client n'a pas laissé de commentaire.Charles B.
Just need to keep more 6'x12' cargo trailers at U-haul moving and storageGarry S.
Le client n'a pas laissé de commentaire.Sabrina B.
Tim was an amazing help while we got ready for our cross country trip. Because of his help I felt confident in how to use my dolly in the safest way possible. Thank you!!Brook G.
Le client n'a pas laissé de commentaire.Robert W.
Everything was great!Allen H.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Megan D.
Le client n'a pas laissé de commentaire.Keith D.
Clean interior windshieldRobert M.
Professional Experience! Will definitely be using them again in the future. Clean place, safe location, friendly professional service. A++Jennifer C.
Experience with location was greatdionte K.
Le client n'a pas laissé de commentaire.David H.
Very customer focused and made the whole routine easy.Robert Y.
Le service a été excellent.Sherri J. | Réservation