Le client n'a pas laissé de commentaire.
Tanner Herman
Customer Reviews for Samps Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Easy reservation, easy drop off. No miss no fuss
Leslie RoutsonEfficient and friendly front office.
JENNIFER POSTLEWAITEGreat service thank you !
Tammy CarterGreat efficient desk. This particular truck needs a little more cleaning of the cup holder area. The passenger door not closing easily.
JENNIFER POSTLEWAITEOnly complaint is when I got final bill I was charged some type of insurance fee of $15. I was not told about. We were asked if we wanted to purchase any insurance for if our items got damaged and we declined that offer.
Angela BakerExcellent service à la clientèle
TAMMY CARTEREasy to work with, friendly, no problems went well
Mark PleimanFriendly people. Explained how to use equipment. Very efficient pickup process
Richard TrucksisGreat customer service...
Sam StevensQuick, easy, friendly service.
John SchneiderI would prefer if they'd inspect the truck while I am standing there, versus having me give them the key and they will "do it later". Most people/places are honest, but a few times over the years when renting vehicles there was shadiness, so I get nervous. Having to take photos and videos of everything for proof is annoying.
Lance FrancisExcellent service !!
TAMMY CARTERSamps is always great and dependable. It's the only place I get my Uhauls.
MARK GAUSELhe didn’t tell me any information regarding the truck or charges. so i had complications with an extra charge at the drop off location
Linasia SmithGreat service
TAMMY CARTERProfessional and personal service. No question, I will be back. Blair
Blair JacksonWe didn't receive any moving equipment that we paid for and We were unable to move our possessions
Jeffrey RumbaughThe customer service was absolutely awesome.
Karen JonesThe attendant is very helpful and had everything ready to go when I arrive.
Maurice WittVery helpful service
Tammy CarterClean out the back of the Uhaul. I have pictures of what condition I received mine in. There was literal feces that wasn't cleaned up along with some trash and a used nail file. All very gross. This was the first time I've ever rented a uhaul in this condition.
David FrenchRude counter staff, app locks you out if you’re a minute past your reservation.
Kristen TiltonGood service and nice people.
John SchneiderI have rented here a few times and they have been awesome and easy
Leslie BierlyFolks are great and helpful.
Ronald RutherfordI can't think of a thing. It was smooth sailing from start to finish.
Marsha McGovernNothing, except for the check in process was lengthy but it had to be to cover ourselves from any damages or that the truck needed clean.
Beverly SchroluckeThis was the best customer service I've had for a Uhaul place since I started using them over 30 years ago. Timely, efficient, friendly; they even backed the trailer into the desired spot quickly. The next time I need to rent a trailer, Samps will be my first choice.
Eric RoseThis was my first time to rent a vehicle. The whole process was simple. The staff at Samps LLC were professional and friendly. Good experience, and I will return to this location for my next rental.
Thomas DoyleOnly problem I had was related to mobile check-in. When entering license info the software’s scanner would not load to allow me to scan the back of my drivers license.
Jordan BarnhartThey run a great rental facility, recommend to my family and friends!!
David ScheidingOutstanding customer service, went well beyond what I was expecting. The owner was both helpful and knowledgeable - look forward to opportunities to do buisness with him in the future!
Jeffrey SmithI couldn’t figure out how to get the interior lights to work on the dash board
Joanna DillonSamps LLC does a great job!
Gerald HowardRented from Samps many times. Always get what I need with a smile.
Daniel NewtonClean the inside of the truck hub. There was dog hair/dust all over the middle seat. Truck hub inside was not clean in general also. However, the person who checked us in/out was amazing! Definitely 5 stars for the employee service.
Alisha SintzDave and Jacob are studs. Highly recommend. Customer service was excellent and the equipment was in stellar condition.
William LockerWe did after hours drop off and was charged $42 for fuel when fuel was at same when we picked up. Not a Samps issue but a problem in general with after hours drop off.
Tina FergusonRien
MICHAEL PUTHOFFSamps was great. Very explanatory, even hooked up the trailer for me.
Donald FosterNice, clean store. Employee was super friendly! Best Uhaul experience Ive had in 30 years. Merci.
Mary SmithNot a thing. Excellent experience!
Mindy Fulksthis place i have no critique. it was speedy. top notch pleasant professional staff.
Chris WolfThe online check in was a little difficult to get started but once I did it was fine.
James DunnVery nice people and dog!
Terri NealVery helpful and knowledgeable check out person.
Kirk MeierAll good here
Kent MorrisSamps was great. Just dropping off and making sure they knew the issues with the equipment so it could be serviced.
Justin PalmerI appreciate ACTUALLY being able to call and speak to a live person, so thanks so much for that. I definitely recommend this business to anyone!
Katrina Dunkin-MoscatoJacob was great and very helpful.
Carl WelhenerGood place very professional
troy ladouceurThe drop off location was fine.
thomas ollingerSamps was a great location to deal with. Very knowledgeable and helpful. I definitely will recommend them to friends.
Ronald HallBe upfront about the costs when someone reserves a piece of equipment and fix the process of returning the vehicle because your website sucks ass.
Paulette Chalmers