Évaluations des clients Sams Express Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sams Express Mart

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Sharquita O. le

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did not have the equipment I ordered online which was an appliance dolly I had to drive to four different U-Haul locations in order to rent one my only suggestion is to have a dolly for customers other than that staff was very professional and courteous truck was nice and clean and in order

craig W. le

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Bad section of town

Mark L. le

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Le client n'a pas laissé de commentaire.

heidi B. le

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Le client n'a pas laissé de commentaire.

glyde P. le

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Save your quotes, I called earlier in the week and was quoted $334.00 and when I called on Saturday morning to confirm booking, I was told $434.00. only because the Pod was delivered, it was too late to cancel. My family use U-Haul all the time and I am very disappointed. I will have to take my business somewhere else.

Ryan G. le

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Le client n'a pas laissé de commentaire.

diane L. le

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Le client n'a pas laissé de commentaire.

Debbie P. le

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Kinda exspensive

Natassia W. le

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Le client n'a pas laissé de commentaire.

Janice A. le

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Le client n'a pas laissé de commentaire.

hareeshbabu D. le

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Le client n'a pas laissé de commentaire.

Lynn G. le

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Le client n'a pas laissé de commentaire.

Bruce W. le

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No improvement necessary. Thanks guys!

thelma H. le

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Le client n'a pas laissé de commentaire.

chris I. le

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Awesome customer service.

Ahmed H. le

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Le client n'a pas laissé de commentaire.

DESHAWN S. le

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Great Customer Service

chong qiu L. le

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Le client n'a pas laissé de commentaire.

Dale M. le

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Are you JOKING? Ignore the requested pickup (a large Uhaul dealer), make you drive 30 mi to get equipment and then it's NOT there - so make you drive to a THIRD location?

Dwayne R. le

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Dont over charge them for days they dont have the equipment. When do do overcharge refund the money instead of giving them empty promises!

Richard S. le

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Le client n'a pas laissé de commentaire.

JELISA G. le

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I was over charged at this location...i went 8 miles and got a 20$ truck how did i end up paying 70$+ will never use uhaul again !!!!!!!

JENNIFER D. le

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Le client n'a pas laissé de commentaire.

Stephen P. le

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Le client n'a pas laissé de commentaire.

back to B. le

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you made moving easy

Robert W. le

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Le client n'a pas laissé de commentaire.

Kani T. le

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The light in the truck did not work.. fix it

christine K. le

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Process/transaction was super easy and quick. Appreciated the accessible location off 33

Mohammed H. le

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Le client n'a pas laissé de commentaire.

Maria R. le

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Le client n'a pas laissé de commentaire.

Hallie W. le

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The two people working there were so nice and everything was quick and easy.

Tereka B. le

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Le client n'a pas laissé de commentaire.

Mahbub R. le

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Truck was barely drivable. Needed to be repaired, taken cars of before renting out.

Noel C. le

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Le client n'a pas laissé de commentaire.

Salvatore C. le

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Le client n'a pas laissé de commentaire.

anthony D. le

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They were very unprofessional was handling a personal call the whole time I was trying to return the vehicle yelled at me because I was waiting for my uber and he was on the phone on a personal call very unleashed that I had to pay for this service hoping something can be done or a refund .

david D. le

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Truck was full of chips and pretzels water bottles I ordered a truck with an appliance dolly no dolly I was sent to another uhall place after Amy from dispatch said they had them in stock arrived no dolly then I was sent to a place on main Street for the dolly no dolly I then had to rent one from home Depot the employee at Sam was no help he just wanted to push blame on other I will be contacting the BBB about this experience

israel R. le

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Very nice people

anthony G. le

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Le client n'a pas laissé de commentaire.

precious J. le

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ABSOLUTELY LOVE THIS LOCATION VERY PROFESSIONAL!

Alisunn J. le

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TERRIBLE CUSTOMER SERVICE! DO NOT PICK UP FROM THIS LOCATION!!! This is basically a gas station that rents U-Haul equipment out to probably make an extra buck. The lights on the trailer we reserved in advance didn't work so he passed us onto another location and said they would fix it for us. The employees at that location complained that he does it all the time and he shouldn't be allowed to rent U-Haul equipment. Long story, U-Haul gave us the run around, and we weren't able to pick up our trailer until the next day!! Unacceptable!! I reserved it two weeks or more in advance for a pick up at 8AM and was not able to get anything until the afternoon of the previous day. The lights didn't work on any of the trailers. We had to go to multiple locations around the city. I want a 100% refund, I've never had a worse experience and doubt I ever will.

Bobby H. le

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Le client n'a pas laissé de commentaire.

JANCE C. le

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Outstanding service Pleasure to do business

jonas M. le

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The service was fine.

brittany G. le

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Everyone was friendly thank you guys

Koray Hasan E. le

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Le client n'a pas laissé de commentaire.

WILLIAM H. le

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Great job, keep it up!

Fred B. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Le client n'a pas laissé de commentaire.

Terry B. le

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We were overcharged for an in town use of under 10 miles round-trip with a dolly rental, a 15 foot cube van cost $70. We expected $40. We were whipped off.

Antonio J. le

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My contract said 43.29, but I was charged 49.00 on my card without being told. I want to report 880 Fillmore , buffalo, ny for misrepresenting themselves. They also ask that you fill the tank up upon your re turn without checking mileage. Or informing you at the time of purchase. I have been dealing with uhaul on Genesee ave. In buffalo for years. Matter of fact on the 4 of September. I just went on Fillmore because it was closer to my home. I will never use them again and inform my friends and family not to do so! Bad taste in my mouth.

Andrzej M. le

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very good place

MOHAMMED C. le

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So bad customer service... I will never going back this place! My trak was clean but guy was so bad took like so bad he was like why my fucking trak not clean ! He give me dust can and brum to clean the trak .

Jacqueline W. le

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This UHaul rep is courteous and reliable and we will definitely recommend them to anyone in need of this service. This is our 2nd time using this location and everything went smoothly both times.

Lakeiya G. le

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Explain the clauses about gas and milage and ensure that the customer understands

nancy C. le

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Quick, in and out, convenient. Very helpful staff!!

Jeffrey L. le

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Have the truck that I ordered a week in advance available as promised, instead of a substitute.

Libby M. le

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Le client n'a pas laissé de commentaire.

Daniel Z. le

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Sam was great and truck return went smoothly. Would highly recommend this location for truck rental.

Catherine J. le

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Le client n'a pas laissé de commentaire.

Mykayla H. le

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we picked the Uhaul truck up at a very sketchy gas station in the middle of a dangerous hood. The man that was cashing us out for it was very rude and actually charged my husband with the safemove insurance when I specifically didn’t include it on my order. When I called to dispute it, he was very rude and unprofessional. We did get the refund for the insurance however the overall experience I wouldn’t recommend to a friend

Lamario M. le

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Le client n'a pas laissé de commentaire.

Jon H. le

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Le client n'a pas laissé de commentaire.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

Muhammad A. le

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0.79/mile is too much. which brings total cost too high. otherwise great.

Dan K. le

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Le client n'a pas laissé de commentaire.

DESIREE S. le

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Everybody was friendly and I kept the truck too long and the man waved the fee . I think I love him ????just kidding but yes I will recommend you to a friend.

sam L. le

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Very friendly & honest

jennifer L. le

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Le client n'a pas laissé de commentaire.

Sharmae C. le

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Even though it was not an actual uhaul location the staff was very friebdly and acconadating. Downside was it's a corner store/gas station that was small and busy. However I was taken care in timely fashion

Kathleen T. le

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Le client n'a pas laissé de commentaire.

Angela W. le

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Le client n'a pas laissé de commentaire.

Hadid A. le

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Le client n'a pas laissé de commentaire.

Denise H. le

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Le client n'a pas laissé de commentaire.

Samantha R. le

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Le client n'a pas laissé de commentaire.

Karen C. le

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it doesnt seem like the safest place to rent a uhaul truck.

george K. le

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Yes but with reservations aand information

keisha M. le

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My family was accused of not returning the Dollie and the man actually seen the Dollie when we bought the truck back.

Karen S. le

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The weather had been very extreme the day before so there was ice on the windows and the doors were frozen shut. They could have scraped the ice off the window and made sure the doors would open before I got there. They did brush off the snow but did not scrape off the ice.

BRENDA C. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Hollie C. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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Thank you for making a very stressful day much better!

Kelly Y. le

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They did not have the truck that I was supposed to get. My reservation was for a smaller truck and all they had was a larger one. While it did accomplish what I needed it to do...I spent more in fuel that I expected as it was a bigger truck.

Joseph K. le

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Filled out the online form. Got to location they started filling in a new form even though we had an order number. Tried to ad the insurance. Got to the end and quoted us at a rate $20 more than the quote we had received from the online form. Told them we already had the order. Took extra time to sort it all out

STEVENS B. le

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Le client n'a pas laissé de commentaire.

JOSE N. le

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This is the best choice that uhaul make to use this location for their business is the best people I ever deal with even better that any uhaul main location

Thomas H. le

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the check engine light was on.i called after a few blocks away he told me he documented it, so these must be the trucks you send one way . Now they are the next places problem. 500 miles is a long way to ride with check engine light on but I made it and you got your money.

Toccara D. le

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Le client n'a pas laissé de commentaire.

Tamela G. le

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Check equipment after ecah rental!

JAMES S. le

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Mike is very rude got into shouting match with me about gas said it wasn't enough in tank it was more than enough he never checked he sent some other random guy out to check and he didn't even know which was gas meter. I had to go outside on my own and take a picture to prove it was more than enough and then after he accused me of lying about gas he threaten to keep the rest of my deposit for being late but I called before hand and told him and he said it wasn't a problem

Carlos R. le

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Primero que pongan gente q sepa hablar con las persona y no pongan gente repugnante

Aliyah K. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Daniel D. le

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Le client n'a pas laissé de commentaire.

omar G. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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It just was in the ghetto/hood...not all are welcome amongst the residents living in area

KEVIN T. le

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The antenna was missing so I had no radio the entire trip... The location was in a neighborhood with bars on home Windows and doors I was scared to have my daughter with me !!! With that said the staff was friendly ,.

Danielle D. le

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The trailer was not swept out. I was not informed the trailer was supposed to be dropped off at the drop off location by a certain time, I was under the impression it could be dropped off at any time on the drop off day considering Uhaul offers 24 hour drop-off. This needs to be explained when the trailer is picked up. This is my second time renting a trailer from Uhaul and no one ever told me this.

Katlyn S. le

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Le client n'a pas laissé de commentaire.