The location is a closed gas station where u stand outside in the cold putting your credit card info into the uhaul websiteâ€¦ didn't feel comfortable. But the truck ran fine and got the job done.Jennifer W.
Customer Reviews for Sam's Liberty
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Egg Harbor Township, NJ 08234
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun-ven : 3h pm à 6h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 11/30/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All goodRICHARD A.
The vehicle had a dead battery, there was none available to help. I had to jump start myself as the movers were already in home waiting for me to come.Karthik S.
It was horrible the guy was very unmannered very rude and he Took all of our Money and we we didn't even go Far I don't perfere this place one bit I will never go there againn like ever again .manmuel M.
Le client n'a pas laissé de commentaire.Tom T.
Le client n'a pas laissé de commentaire.dinelia O.
Nothing. Keep up the exceptionally good customer service. The formation given out was thorough and easy to understand.barton B.
Le client n'a pas laissé de commentaire.muhammad N.
Sam made up for the rest of my UHaul fiasco. Nice person to deal with. Otherwise, never again. UHaul sucks.Matthew R.
The customer service was warm and friendly. I'll definitely use this location again if I need a U-haul.Cynthia P.
Le client n'a pas laissé de commentaire.Meredith B.
I purchased mattress protectors but didn't realize they were from another store. Call Uhaul number spoke to customer service. They told me I have to drive to the store I was suppose to pick them up from and refund my money. Bought them online, why do I have to drive to that store. Especially after I just moved away.Matthew D.
Le client n'a pas laissé de commentaire.Daved L.
Le client n'a pas laissé de commentaire.Jasmin G.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.Daniel V.
Sam's customer service was above and beyond!!Dawn S.
Le client n'a pas laissé de commentaire.JEFF B.
give the customer credit for unused gas. I gave back 3/8 of a tank of gas. I was told at the p/u location that I would be charged 6 $a gal. to bring the level of gas up to where it was when I started. Talk about a double standard. very unfair!william M.
I very much enjoy renting from Sam. He is the best.Aleksey R.
I reserved my car hauler to a U-Haul location that is about a mile from home only to be redirected to this one across town. Not that it was a huge deal, but I chose the most convenient location initially and that wasn't meant to be.Charles A.
Le client n'a pas laissé de commentaire.jon E.
Le client n'a pas laissé de commentaire.Gregory S.
first and for most this was one of the worst haul experiences Ive ever had in my life location was so uninviting we was at the pick up location since 8am for our scheduled pick up the employee didn't arrive until 9:15am. the sales rep was Racist. he interrogated us on where was the truck going he made things so difficult for us.i actually called corporate and they called the store to assist because the sales rep on the phone had all of our information and she knew we was waiting since 8am she got on the phone to assist and the guy put her and continue to tell us the things he couldn't do when the sales rep on the phone was telling him all he needed to know. he told my employee the email that you have on file has to match your name ??? how is that even possible? he was saying our credit card was insufficient but the sales rep on the phone clearly said the card works as she Took the payment then he said the system was down he can't print a receipt smh he was the worst. we own a moving company he made 1hr and 45 mins late to our job and we were the only customers in the store I WANT A REFUND AND I FEEL INSULTEDMarvin K.
Sam was friendly, knowledgeable and very polite. Thank you Sam. Jimjames E.
Pleasant accommodating ownerCLAUDIA P.
Le client n'a pas laissé de commentaire.MATTHEW D.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Michael S.
The pick up spot for the truck was surrounded by puddles of water. Also There was a lot of grass that was unpredictable with holes in it.Shantaye F.
Allow customers to do paperwork prior to pickupMichael M.
More direct instruction for possible troubles As a female alone for the thousand miles this was on my mind I have resources and AAA but assume there were uhaul optionscindy C.
Le client n'a pas laissé de commentaire.Maura F.
Sam was a great guy!!scott P.
All goidJames C.
Dealing with Sam was easy as can be. I d recommend renting from this location .George M.
Le client n'a pas laissé de commentaire.Ruben R.
Le client n'a pas laissé de commentaire.JERRY U.
Le client n'a pas laissé de commentaire.Bryan M.
I rented a truck from Sam at U-Haul in egg harbor township. He was very courteous and professional. I'll go back next time I need a van.Herbert H.
IMPROVE YOUR CELL APP PROCESS!!!!!!!!!!!!!Jose O.
Sam's Liberty location was great. The online rental process was absolutely horrible. After inputting information it changed and was not correct. Drivers and their information was mixed. The woman I called on Sunday at 5:30 PM was rude and not knowledgeable. Thank goodness Sam is a nice guy. I will rent from him but i do NOT like dealing with U-Haul's terrible online process.Jose O.
Le client n'a pas laissé de commentaire.Dennis S.
Owner of gas station/ UHaul was alone when I picked up/dropped off so he had to keep leaving to fill up cars getting gas and propane.Meredith B.
My issue is with Uhaul. I picked Truck up on sunday returned on Monday and was Charged for 3 Days. First contact with Uhaul no answer just repeat of bill. I was a Uhaul Dealer in the late 70"s and so was my Brother. This is not the company we worked with.Fred J.
Le client n'a pas laissé de commentaire.Martin S.
Couldn't have been easier and the price can't be beat! The owner of Sams Liberty was so friendly! He made a tough move a little better by his kindness! Thank you! Will do business with him next time!Lynda D.
Sam took care of us and was fantastic. He made sure everything was ok and made sure we were taken care of in every way!David B.
Le client n'a pas laissé de commentaire.Paul G.
Friendly customer service, helped with directions. We were very happy!Diane D.
Le client n'a pas laissé de commentaire.Ronald F.
Le client n'a pas laissé de commentaire.GREGORY A.
Le client n'a pas laissé de commentaire.Somil S.
Le client n'a pas laissé de commentaire.john L.
Le client n'a pas laissé de commentaire.Amy H.
It was the best experience that we had. The gentleman was great.John S.
This wasn't the best experience. Gentleman was friendly but the reservation process was messed up badly. I originally reserved the trailer at the Absecon location, and at the last minute I got an email from UHaul that I had to pick up from Tilton Road EHT. I had done the pre-check but that was ignored when I went to pick up. Check in process was horribleTimothy M.
Le client n'a pas laissé de commentaire.Joseph B.
Stay the course, you guys are great, theres nothing better than this company.Efrain L.
Le client n'a pas laissé de commentaire.Samuel C.
Le client n'a pas laissé de commentaire.NICOLE S.
The truck was old with a lot of damage on the outside. It drive fine and was clean. No issues. Great customer service. I was billed twice. Hopeful the pending charges drop off.Rachel R.
Everything was great, keep up the good workmark J.
Le client n'a pas laissé de commentaire.Kim M.
Excellent Service! Sam's Liberty, was convenient, informative and extremely helpful. Will definitely use this location again! Great experienceBertha T.
Did not appear to be the safest of locations. Poor lighting in the parking area. Gentleman at the counter was very nice and helpful.Robert C.
Le client n'a pas laissé de commentaire.Anna P.
Trailer tow setting was on the whole time and I did not know it.Perry Z.
Have the truck available when you promise. This Was default location. Original was somers point and reserved truck not available when reserved. previous rentor did not return in time. Cost me 2 hours of my life. Who is going to Pay Me for that?mike M.
Sam is a excellent u haul representative nice pleasant gave me all the answers of moving and how to make it easy and safe I recommend Sam's liberty to all my family and friends thank you again John WeinsteinJohn W.
Le client n'a pas laissé de commentaire.JOE W.
Sam is a very good person and go out of his way to help.Agustin F.
I rented from u-haul in Absecon n.j. I was told I could pick up my trailer at this location. I needed a hitch and the uhaul rep. said when I pick up my trailer, I could then buy the hitch. They wanted me drive all over to pick up my trailer. I don't work for u-haul and I shouldn't have to drive all over to pick up my trailer. I made these reservations 1 month in advance. Sams liberty was excellent.Robert W.
The service and everything was excellentAlexander Z.
Great family location!!Harold T.
Le client n'a pas laissé de commentaire.Christie F.
Le client n'a pas laissé de commentaire.Daniel S.
Sam was the nicest and most understanding person I've ever dealt with. I will def come back to him, best service I've ever receivedmiriam R.
Agent told me I could drop off anywhere? Of course that wasn't the case.TIM S.
Le client n'a pas laissé de commentaire.Loretta P.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Aurea R.
We had to wait a little bit but the computer was down so that was really the only hang up.Jennifer G.
Sam was great to deal with. He was friendly, welcoming, and the drop off process was very smooth.Mark E.
My reservation was not at its location twice, at different places, but the reservation people corrected everything on the third try. They also gave me extra time and mileage. I will be using Uhaul for all my traveling needs. Great customer service and very helpful.Jay W.
Le client n'a pas laissé de commentaire.Joseph L.