Le client n'a pas laissé de commentaire.Mark B.
Customer Reviews for Sams Mail Call
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clovis, CA 93612
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 8h30 am à 4h30 pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Employees are very helpful if you have any questions. I was running a bit late for my trailer pick-up time and they called me to make sure I was still picking it up. And I told them my situation and they completely understood. I picked it up and the employee was very helpful.ENRIQUE M.
No one said it was remote access only The phone number asked to enter a code which I searched for in all my paperwork and could not find ! I had to go in the next morning to make sure everything was ok and I complained to the manager and he said it was a corporate phone problem and to take it up w them!CHRISTOPHER A.
Le client n'a pas laissé de commentaire.DAVINDER P.
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.CLIFFORD G.
Le client n'a pas laissé de commentaire.ARLENE A.
This location does a great job. Friendly staff. Also, there is a large well lit parking lot in a well patrolled area and my car has been safe there while I had my truck rental. Peace of mind for sure.VIVIAN R.
Le client n'a pas laissé de commentaire.ROBERT C.
Professional service.JEFFREY H.
Le client n'a pas laissé de commentaire.Steven M.
It seemed like the radiator leaked out when I stopped for gas, then the next stops were good. Plus the temperature gauge was showing in the middle, so I was feeling better.Betty M.
Unable to complete check out online and no answer when calling.DILLON W.
Le client n'a pas laissé de commentaire.BRITTANY A.
Le client n'a pas laissé de commentaire.KATHERINE B.
Good customer serviceMARTIN R.
I used the online check in on the website and was live chatting with a person from the main office, and they were so incredibly rude and not helpful whatsoeverKathryn W.
Le client n'a pas laissé de commentaire.DAVID V.
Le client n'a pas laissé de commentaire.FRANCES H.
Le client n'a pas laissé de commentaire.serena C.
It's not organized because while I was in trying to fix their mistake of charging me for 33 miles when I drove only 8 someone called and had the same issue. It also happened earlier that day too and a few months ago someone wrote a review about it. I stood there a whole hour trying to get it figured out. But the guys were nice!SIMIN C.
Le client n'a pas laissé de commentaire.Gregory R.
Great Customer service!MARK W.
Best Uhaul Location I have encountered in all my years of renting Uhaul trucks. I Always make this location my first choice.VIVIAN R.
Le client n'a pas laissé de commentaire.ALICIA P.
Le client n'a pas laissé de commentaire.Jomar D.
Le client n'a pas laissé de commentaire.ERICK R.
Location and owner very good. Everything was very clean, had newer van. Uhaul may want to rethink chevy vans as ride quality is very poor.BRYAN B.
Le client n'a pas laissé de commentaire.Juvetxy M.
Good service all the way aroundLAMAURGINALD R.
Again, signage would be great and good directions to get therecharles P.
...however, the trailers are parked in back of this strip mall. And the space between the building wall and the property wall is cramped when trying to hook up. At least for a full sized pick-up anyway. Jose was very helpful.Jeffrey K.
Le client n'a pas laissé de commentaire.IGNACIO C.
The employees were friendly and professional.JOHN D.
We were charged a cleaning fee. We dropped off the Uhaul in the exact same condition we got it in. We even dropped it off with MORE gas in the tank than we received, yet we're charged for gas. Dissatisfied with that and being charged a cleaning fee. The trucks should be provided clean if expected to be clean.SHAWN K.
Well for starters, I rented thinking I was getting 24 hours, but nope only 6. This caused problems and I got charged for three days!! Nor was any mileage included which online if I reserved 3 days with each day 30 miles, I should've been credited something. However, I was told because I was late, I don't get anything. I didn't agree to that but don't want to argueLynnette S.
The guys were helpful and friendly!Lauren C.
Le client n'a pas laissé de commentaire.Danita R.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.MICHAEL L.
My uhaul wasn't at the location and had to settle for a trailer. It took an hour to get out the door. Extremely frustratingJOHN S.
Le client n'a pas laissé de commentaire.STEVEN M.
Le client n'a pas laissé de commentaire.GEORGE G.
Le client n'a pas laissé de commentaire.KEMIE C.
I drove total 15 miles and I pumped 2 gallons of gas before I returned it but I got charged for 5 gallon gas cost -21,45 $ in my final bill. I don't think this is right. I hope this charge can be fixed. Merci.Samuel K.
Le client n'a pas laissé de commentaire.Mark A.
Le client n'a pas laissé de commentaire.ROBERTO L.
Le client n'a pas laissé de commentaire.DUANE G.
Customer service was excellent !!!. Both when picking up and when dropping off.AUGUSTINE S.
Great jobJEFFERY P.
Absolutely Nothing! Excellent and kind staff.Magdalena F.
Le client n'a pas laissé de commentaire.LUZ T.
Le client n'a pas laissé de commentaire.BRIAN R.
Le client n'a pas laissé de commentaire.LUPE O.
The drop off was so easy. The kid who helped me was the best and I wish I could remember his name! Easy and fast!AMBER N.
Le client n'a pas laissé de commentaire.STEPHEN G.
Le client n'a pas laissé de commentaire.STEVIE H.
Le client n'a pas laissé de commentaire.ANTONIO C.
Fix your lousy appJAMES T.
Le client n'a pas laissé de commentaire.Stan J.
Nothing that I can think of. Everyone was great, so was the hardware. I will use this location for all of my U-Haul needs.Harvey P.
Le client n'a pas laissé de commentaire.YGNACIO R.
Great staff! Very friendly.Aaron E.
My card was charged even though I paid cash. Also the mileage rate is ridiculousSultanah A.
The 10' uhaul truck did not have a ramp, they incorrectly documented the starting mil. Of the truck (caught and corrected - they also apologized - which was nice) , and I had to call three times in order to get my reservation scheduled - eventually being told to go online and do it myself because the staff member was too busy preparing packages for customers in the store. It isn't his fault, he was being pulled in too many directions.Christopher C.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.Joshua D.
I can't believe that in the entire Fresno area, this is the only truck rental location available.GREGORY S.
We wanted to do mobile pickup, and the confirmation said we were set to do so, but when we clicked to pick up the truck, it said we were scheduled for hand delivery and had to go inside, which was a little confusing and frustrating.Matthew F.
Le client n'a pas laissé de commentaire.LARRY R.
everybody in there is perfect and nice.Darian B.
You guys have the best customer service! Ben, Josh, and sometimes jose...lol! Love ya guys. You're all the most kind and easy going people I've ever met. Thank you for everything!! Monica RogersMonica R.
Messed up my contractTerry C.
Friendly, fast, professional.JAMES MARTIN R.
I rented a utility dolly and was told I could use some furniture pads. Neither were in the truck so I had to go back to get them. I only drove about 10 miles and was told I drive 23 miles. I didn't take a picture of the ending odometer for proof. I ended up paying more instead of getting a refund for mileage. I also forgot to return all the furniture pads. My daughter was called and was talked to very rudely. I returned the pads the next day. I will not rent from this location again or recommend to anyone.Dawn S.
I had such a great experience here, it was organized and fast, will come back if I need to!Marcus M.
Le client n'a pas laissé de commentaire.WINSTON S.
Great customer service I'll pick up and Drop offLEONARD R.
A little more coordination between staff. Returned vehicle and keys at 8:30 am, then received a call around 11:00 am asking when I planned to return the vehicle.Juan J C.
Le client n'a pas laissé de commentaire.Daniel G.
More information about returning afterhoursAlvaro V.
A sign to said where to get keysLeonard R.
You guys are the best, and it really shows. Only thing I would change is having more trucks available.Scott B.
Ben has good customer service.Michael H.
Nothing. Customer service was excellent.Jessica S.
Need to work on the return process. It couldn't locate me so I had to check in inside and it made me 6 minutes late and charged an extra day.Thomas B.
Le client n'a pas laissé de commentaire.Brian D.
Truck had to be cleaned just briefly but we appreciate that.tong V.
Polite, easy pick-up and return. Thanks!Hugh L.
Le client n'a pas laissé de commentaire.Jorge L.
Le client n'a pas laissé de commentaire.Kelly H.
Attitude adjustment with your staff. I was so insulted by one of your staff when returning equipment. Practically accused me of stealing one of the blankets. Didn't appreciate his whispering with another staff member . Won't be back and will tell others to not go here!!!Patricia V.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.Justin B.
Le client n'a pas laissé de commentaire.Gary D.
Le client n'a pas laissé de commentaire.Adalberto R.
Staff are always friendly and willing to answer all my questions. Truck are super clean. Will definitely be back when I need another truckMarietta O.
Le client n'a pas laissé de commentaire.Philip P.
Had a wonderful experience in a most stressful time. Merci encore.Michelle M.