Customer Reviews for Samuel Group Inc
(Concessionnaire U-Haul dans le voisinage)

33 évaluations

6601 NW 14Th St Ste 7   Plantation, FL 33313

(954) 749-3670

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 1h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 9/20/2021 - 1/31/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(954) 749-3670

6601 NW 14Th St Ste 7
Plantation, FL 33313

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 1h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 9/20/2021 - 1/31/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER R. 
Évaluation :
5

Great and smooth experience. I had to extend my truck rental due to the closing of our house, but the location was super flexible and helpful.

Carlie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raymond S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kris N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
2

The office was closed. The parking lot was small and had limited spaces. The truck I was returning was large and difficult to park.

CHRISTINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valeria I. 
Évaluation :
1

The agent made me feel uncomfortable. It was as if she didn't want to deal with me. I felt rushed and mistreated. Her customer service was horrible, beginning to end.

James C. 
Évaluation :
3

We dropped it off after hours. The location is easy to find but it's in an extremely small area with normal parking spaces, so it's a bit difficult to park. That aside it seemed well cared for and clean.

Janine G. 
Évaluation :
5

The office was great!

LAURIE S. 
Évaluation :
1

I was charged for after hours return fee , when I returned on time and the system was down.

GROVER O. 
Évaluation :
1

It was the most frustrating experience renting a truck that we had ever had. We took 1 hour and a half to figure it out how to take the key out of that lock. The reservation appeared canceled and then we had to do another one. More than 2 hours trying to take a truck from this location. The instructions in you mails are not accurate, the steps there are a completely lie, they don't work. On top of everything in the middle of a moving, anybody answered a phone. I called for 40 minutes to uhaul.com and no answer. I had to hang up and pray. Extremely poor service.

Juan R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

sydney P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brianna S. 
Évaluation :
1

worst experience ever! rented a truck for 2 hours, got charged 20 $after hours, 25 cleaning fee(I left a bottler of water) 30 $dollars gas fee plus 9 $dollars for 2 gallons of gas!!!! I ended up paying 143,00 $ when I was suppose to pay only 53,00 $

Ricarda A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stanley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea H. 
Évaluation :
3

I was charged 20 $extra for not filling out a form online when I returned the vehicle and the only place that I mentioned anything about doing the return form was on the mailbox where I dropped the key off. I completed the return via my U-Haul account and it did not mentioned anywhere that I was supposed to fill out any extra forms. This is very misleading and unfair!

Caren M. 
Évaluation :
1

I was charged for after Hours service when the truck was delivered before 3pm. Total rip-off.

ROBERT F. 
Évaluation :
1

The girl was very very very rude an not helpful, i didn't even get the size truck i reserve for my moving neither the trolleys were not available worst experience ever first of all that location was not where i reserve the lady was very horrible an racist. When i ask to speak with a manager she told me she was the manger. Because i feel that my needs that i had received was not meet also she wasnt even apologetic about the fact that i request an reserve a service that was not available i had to get another truck for my needs which cost more than what i had barging for

Tiffania B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimoya A. 
Évaluation :
4

While the equipment was overall clean, the photos of the truck shown on the self check in were not of the truck I was picking up. My truck had more damage.

Jason G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Latorya H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary A. 
Évaluation :
1

Did not receive all equipment reserved and was mislead on credited miles and overall cost.

BRIAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN T. 
Évaluation :
5

Was great transaction. Excellent Experience.. Thank you.

MICHAEL B. 
Évaluation :
5

Very nice place. The staff was also helpful and friendly.

Patricia F. 
Évaluation :
3

SOMEONE SHOULD CLEAN TRUCK AND SWEEP OUT ENCLOSURE BED. ALSO FUEL WAS LITTLE OVER 5/8 TH OF TANK. TOLD THEM ABOUT IT BUT DIDN'T DOCUMENT IT.

KENNETH M. 
Évaluation :
3

Truck was very dirty and sticky...

Roy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean J. 
Évaluation :
1

Make sure everything works in vehicle, especially A/C. better communication on returning vehicle,( fees) charging credit card for crazy fees

Billy A. 
Non les évaluations ont été soumises pour cet établissement.

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