Évaluations des clients San Manuel Ace Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de San Manuel Ace Hardware

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Alex G. le

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Le client n'a pas laissé de commentaire.

Douglas B. le

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Your staff was outstanding. They even assisted my wife with a issue she had with a wheel/tire on her personal vehicle! Very impressive.

Connie E. le

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Le client n'a pas laissé de commentaire.

Margarito B. le

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Le client n'a pas laissé de commentaire.

Maria Janette V. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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Le client n'a pas laissé de commentaire.

Oscar G. le

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Have more of a variety with trailers

Chris C. le

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I was well taken care of .the staff was friendly and knowledgeable on your equipment.Thanks for being available .

Michelle B. le

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N/A

Robert S. le

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Service was very prompt and courteous. Representative was knowledgeable and helpful.Equipment was in good condition, lights were all functioning, tires were in good shape and correctly inflated.

Stephen Z. le

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They also professional, and took care of me just like family

Sara C. le

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Cut thru red tape.

Cindy M. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Suzanne M. le

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No improvement needed.

Phil M. le

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Easy process to drop off truck, good people

Darell J. le

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My original drop off point was Catalina, as designated in the contract I signed. That location was about 5 miles away from our end location. Uhaul changed that drop off location the day after I rented the trailer. They changed the drop off location to San Manuel about 30 miles from our end location. Very poor roads, and an extra 30 minutes, one way!!!! the roads were terrible, and the it cost me about an hour extra time, and gasoline. I feel I should be reimbursed for that time and gas!!! Very unhappy with the change.

charles A. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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Le client n'a pas laissé de commentaire.

Richard N. le

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Le client n'a pas laissé de commentaire.

John A. le

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Le client n'a pas laissé de commentaire.

Raul J. le

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Le client n'a pas laissé de commentaire.

Paul D. le

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Learn to work the computer

Leonard K. le

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Le client n'a pas laissé de commentaire.

Douglas S. le

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The guys at ACE Hardware were excellent!

diana H. le

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Le client n'a pas laissé de commentaire.

LAURIE T. le

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Le client n'a pas laissé de commentaire.

Brent M. le

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I would not recommend U-Haul to anyone! I will not use your equipment again! I was told I had to drop the equipment off at a different location, problem is the next nearest location is about 40 miles one-way so that means I would have to drive 80 miles for your convenience. Luckily the for me the person at my drop off point agreed to accept the equipment.

BELINDA L. le

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Le client n'a pas laissé de commentaire.

Darion A. le

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Le client n'a pas laissé de commentaire.

Kenneth D. le

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Le client n'a pas laissé de commentaire.

Louia M. le

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Le client n'a pas laissé de commentaire.

JENNIFER O. le

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I was told yesterday in order for me to haul 5000lbs of boxed tile I would require the 20 ft truck. I had originally planned for an open trailer but I told the man renting to me, I could not find my hitch. He asked what I was hauling, tile I said and that is when he said "youre going to need a 20 footer". I took his word for it. Today I bring back the truck. Perfect condition as I had to sweep the entire back of truck before I could put my tile. There was a lot of sand and small rock, tape and stray peices of plastic wrap. The small rock was a concern as I did not want scratched or chipped tile. The front of truck I cleaned the driver side cup holder because it was sticky on the bottom. Anyway, back on point. The store clerk said to me that I should have rented a trailer. I was taken aback. I reminded him of yesterday and that I couldn't because I didn't know where I put my hitch. He said the conversation never happened and had I mentioned a misplaced hitch they would have loaned me one. 1) recommended too big of truck needed and I trusted he knew best 2) denied a conversation about a trailer and hitch. I think it would have been substantially less had I been a more informed consumer but I did not believe I would be given something too big for the job.

Julian G. le

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Le client n'a pas laissé de commentaire.

julian G. le

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Le client n'a pas laissé de commentaire.

kenneth D. le

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Le client n'a pas laissé de commentaire.

JIM B. le

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Le client n'a pas laissé de commentaire.

Rebecca F. le

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Have the staff trained properly so they can expedite the customers needs more efficiently. The staff could also use some training in be polite.

Steve Z. le

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Don't need to change anything it was awesome....

ROBERT R. le

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A little slow but overall a very nice place.

Alli H. le

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Have all requested equipment (furniture dolly not available)

Thomas S. le

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Didn't have the truck I had reserved so I had to move up to a 26 foot truck. I had to attach the auto transport myself as the workers had no idea how to attach a trailer. Then because the truck was so large I could not get the auto transport backed in to where I needed it causing me to have to have the vehicle towed at $400. Upon returning the trailer their computers were down and couldn't refund me my money. Once we started driving to Phoenix the drivers door would not seal and was extremely loud for the entire trip. Also due to the fact I only needed a 15' truck the weight of my belongings wasn't heavy enough to force the suspension to work so the ride was extremely bumpy. I was very dissatisfied with this experience and may use a different company hormy next move

mark F. le

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Le client n'a pas laissé de commentaire.

CHERYL K. le

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Employee seemed upset that I was returning equipment there even though my contract stated that was my drop off location, said she didnt see it on her "list" made a phone call before checking it in and stated that Uhaul may charge me a "wrong destination charge" even though they were on my contract as the drop off location. Was rude and acted "put out" that she had to accept the return

ROSETTA A. le

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We had to keep jumping the truck to get it started. It probably needs a new battery???? It was very annoying and took us a lot longer to load.

JENNY L. le

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Le client n'a pas laissé de commentaire.

DAVID R. le

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your pricing is not consistent.I paid more than $30.00 for picking up the trailer out of San Manuel,Az.

ASHLEY S. le

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Le client n'a pas laissé de commentaire.

RICHARD H. le

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Le client n'a pas laissé de commentaire.

VONELLE G. le

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Excellent experience. Very friendly and easy to work with. Highly recommend.

Robert K. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

STEVE M. le

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John was great, no improvement needed.

michele G. le

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The inside of the cargo area was extremely wet either from a recent rain or washing. It leaked out the back and had to be drained out in our driveway before loading. Also, when our stuff was loaded and it rained during the drive, a couple of things got wet thought luckily nothing ruined.

TOM M. le

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Le client n'a pas laissé de commentaire.

YOLANDA K. le

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Le client n'a pas laissé de commentaire.

Maryjane P. le

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Le client n'a pas laissé de commentaire.

BART G. le

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better tires but know issuies good servies

JUSTIN G. le

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Everything was great. Ladies were so helpful.

Sandra F. le

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Le client n'a pas laissé de commentaire.

Sandra F. le

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I would use this location again.

Jerry B. le

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Le client n'a pas laissé de commentaire.

BRIAN S. le

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Le client n'a pas laissé de commentaire.

Jerry B. le

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Le client n'a pas laissé de commentaire.

Royce H. le

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Le client n'a pas laissé de commentaire.

GENEVIEVE L. le

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Le client n'a pas laissé de commentaire.

Gerold K. le

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Le client n'a pas laissé de commentaire.

Jerry B. le

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Great staff and service!

Sheila B. le

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Le client n'a pas laissé de commentaire.

TANYA B. le

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This location is a wonderful place to do business, the employees are helpful and friendly.

MICHAEL H. le

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Quick check-in. Helpful staff. One completed paperwork while another assisted with equipment.

APRIL L. le

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Le client n'a pas laissé de commentaire.

Dot O. le

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nothing everything was great!

PAUL M. le

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On the uhaul website it showed 59cents per mile when I picked up the uhaul they said its 99 cents per mile is there something I'm not understanding here?

Janis I. le

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Le client n'a pas laissé de commentaire.

CARRIE C. le

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State at the beginning of the computer application that Ford Explorers are not accepted for trailors. We went all through the out of state info, etc and then at the end the computer info was negative. Kindly put the exempt vehicles at the very beginning of the inquiry as to "what model, etc. vehicle will be towing". A 4X6 trailor was what we needed instead all that was conveniently available was a 17' truck! Big, Big price difference. Not happy about that - -

YVONNE M. le

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1 tank of gas should be included with the price of rental.

DAVID Z. le

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Le client n'a pas laissé de commentaire.

DEAN M. le

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Le client n'a pas laissé de commentaire.

JON G. le

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Le client n'a pas laissé de commentaire.

WILLIAM M. le

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Le client n'a pas laissé de commentaire.

TONY P. le

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Straight forward and to the point. The trailer was there and I was out of there in no

KENNETH D. le

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Le client n'a pas laissé de commentaire.

RON M. le

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I was very impressed with your service at this location however I also called the catalina location which was shorter in distance and one hundred dollars higher which makes no sense .

Robert P. le

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Need to be able to give more accurate quotes before hand. They did good but on your web page it was not easy to get close to what the cost might be.

JAMES C. le

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Local facility doesn't use uhaul boxes they've switched to lower cost and lower quality. They also don't offer most of uhaul tape. They could also use the take and leave system that I've heard about.

RONALD W. le

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Le client n'a pas laissé de commentaire.

JIM D. le

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Le client n'a pas laissé de commentaire.

LINDA E. le

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Le client n'a pas laissé de commentaire.

CAROLYN M. le

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Le client n'a pas laissé de commentaire.

DENISE W. le

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I ordered the 14 ft truck online. I called ahead to make sure the truck was available. It wasn't. Kathy made sure it was there when I needed it. That is great customer service!

WILLIAM M. le

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Le client n'a pas laissé de commentaire.

NORA B. le

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No need to change anything. They were so helpful and understanding when we needed to change our moving date. I would highly recommend this location.

ADAM P. le

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first of all the truck was low 3 quarts of oil. which we had to purchase at $4.15 a quart. Then we were promissed money credited if we returned the truck back early which when we arrived at destination they said that was not so. maybe you should look into it for us maybe a possible credit is due?

RICHARD V. le

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Le client n'a pas laissé de commentaire.

Blair S. le

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Le client n'a pas laissé de commentaire.

Maren W. le

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Maybe have a smaller size truck available. I got a larger size than I needed so I wouldn't have to drive about an hour away for a smaller one....

shelly B. le

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gas tank was 1/4 full so i had to guess what i needed for 60 miles. then i overfilled and no refund given.