Évaluations des clients S&J Moving Supplies

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de S&J Moving Supplies

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kenneth S. le

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Very pleasant staff; everything as promised.

Michael T. le

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The place is really close for me, which is great. Due to a secure gate the drop off time is limited to hours it is open. When I returned the trailer someone was outside with a tablet and they checked me out quickly. I did the express check-out on-line, but it seemed like the same information was requested when I got on-site. I’m sure that’s more of a u-haul thing than the site.

JULIE O. le

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Ive rented UHau trailers three times since December, and each time the chains came loose on their own. Can uhaul do something more like bungee cords to protect your equipment and prevent a sparking mess down the freeway? Thank you!

Kenneth S. le

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Fast, friendly and efficient - the only complaint is the dusty access road and that's not their fault!

Anthony B. le

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The staff was not only efficient and professional, they both were friendly.

Brian David V. le

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Le client n'a pas laissé de commentaire.

John b. le

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Truck had bald tires. Didn’t realize till I was driving on freeway and TPMS light came on

Ralph C. le

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Avoid sarcastic remarks. "I suppose you parked across my parking lot"!

John L. le

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Le client n'a pas laissé de commentaire.

kenneth f. le

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Keep the reservation where I scheduled it. Uhaul always moves my reservation to the furthest point away from me. I guess they want to squeeze more miles out of each customer.

Tom D. le

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service agent didn't even leave the building to locate the truck

Bobby R. le

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Le client n'a pas laissé de commentaire.

ELLEN A. le

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Just keep doing what they are doing.

Chang V. le

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Le client n'a pas laissé de commentaire.

Pram S. le

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Best service I will recommended everyone to this location. Every time I went there they know there customer. I always get the same trailer and they know when I call to reserve a trailer. Best service. Keep up the great job.

ma nina d. le

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Le client n'a pas laissé de commentaire.

TWILA Y. le

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Le client n'a pas laissé de commentaire.

Larry W. le

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Le client n'a pas laissé de commentaire.

Abhishek J. le

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I was scheduled to pick up a trailer at the Elk Grove, CA location to be dropped off in Los Angeles, CA. Upon arriving to the Elk Grove location, the trailer I reserved was broken and then I was told there were none available to use that day. The company charged $167 for a rental that wasn’t available and failed to refund the money to me. I then received an email showing a $363 charge for an incorrect trailer drop off location in Atlanta, Georgia—when I am in California and never even received a trailer! After 10 straight hours of contacting customer service and the multiple locations that were involved in this mistake, no one was able to help me get my refund and each agent (in multiple states) continued to send me in circles by transferring calls. How can customer service be SO poor? They continued to charge over and over for incorrect fees and broken trailers that were never given to me. Then made it impossible to get my money back. DO NOT RECOMMEND U-HAUL SERVICES. Customer service is poor, facilities are unorganized and the employees/agents do not get things done. An entire day of moving has been wasted on dealing with this company and our move has been delayed.

Jonathan G. le

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You guys are perfect

Francis M. le

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Your staff was friendly, professional and efficient! Thank you.

Jennifer K. le

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All the girls, from the one who checks the vehicles, to the manager, were fantastic!

Terrence B. le

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Le client n'a pas laissé de commentaire.

Michele M. le

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Le client n'a pas laissé de commentaire.

James K. le

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great service, fast and friendly, had everything ready to go

Edward P. le

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Driver's side rearview mirrors we're not adjustable.

Kenneth R. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

gil M. le

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Le client n'a pas laissé de commentaire.

David A. le

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It sucked to have to drive all the way from woodland to elk grove to get a car dolly and then back to woodland. Kind of a pain. Not the elk grove branch's problem though. They actually were the solution and did a good job getting me back on the road quick.

Kenneth K. le

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Le client n'a pas laissé de commentaire.

russ w. le

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Le client n'a pas laissé de commentaire.

Wilden N. le

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Friendly and efficient staff. Will use them again.

Richard P. le

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I have rented from this location before, everything always goes smoothly. I'm sure I will use them again in the future.

don s. le

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Everything was great

Alexander M. le

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Nothing, best uhaul location yet. Even has a swing set for the kids to play on while you do paperwork.

Rath N. le

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Le client n'a pas laissé de commentaire.

Elizabeth S. le

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First when I reserved a truck I was told one price and when I went to pick up the truck was quoted another price. The gentleman gave me keys for wrong truck and never corrected the paper work. So when I dropped off the truck in El Dorado Hills on Hillsdale Circle with Jessica F. It was so confusing, but Jessica made calls and worked hard to get it taken care of. She was very helpful 5 stars for Jessica Fuson.

William L. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

Jeanye L. le

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Le client n'a pas laissé de commentaire.

Samuel M. le

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Friendly staff, somewhat easy to find. Very out of the way from where I booked the pick-up.

robert m. le

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Well run office. Quick and efficient

Monica K. le

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Great people to work with. Appreciated their assistance to get off the ground with the move from Sacramento to Portland, OR.

Kenneth W. le

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Le client n'a pas laissé de commentaire.

Monica A. le

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My problem was with the online reservation was handled. I was called on 5/3/2019 that my 5am pick up was overlooked on a log and that I will have to pick up at 8 am. I lost half my help because of this Causing an inconvenience for me.

John B. le

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Le client n'a pas laissé de commentaire.

Gillian M. le

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Le client n'a pas laissé de commentaire.

mohammad s. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Thuy D. le

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Le client n'a pas laissé de commentaire.

Vinh V. le

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I run about 25 miles but the dealer charged me 65 miles. I could not believe what it is happening.

Ernesto C. le

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Walked in and requested rental, I was told there was no rentals available and they were completely booked. There were no other solutions provided. I decided to look online and booked reservation within 5 minutes after being told this location was booked. Customer service at this location is very bad. Staff was rude and not helpful!

Patty T. le

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Le client n'a pas laissé de commentaire.

Gregory B. le

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Le client n'a pas laissé de commentaire.

Gary J. le

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I have used this location many times, it is always very customer friendly and the staff is professional.

David G. le

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Le client n'a pas laissé de commentaire.

SHARON H. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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The right front tire outer four inches of tread was worn out. I missed it because S&J was too busy watching Madonna getting her hair groomed on TV by a friend. I called the facility within minutes of leaving the facility. They instructed me to call the 1-800 number to have the tire changed. S&J had 5 other 17 foot excellent trucks with tread in the yard. Why did they give me the tire with the worn tire on the front end for a 1030 mile trip? Aye aye aye

DAN D. le

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More customer service personnel in the morning please.

ERIC L. le

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Le client n'a pas laissé de commentaire.

Francis E. le

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This is the best Uhaul location ever. I like to rent trucks from them and they always deliver. I recommend anyone to them.

reba P. le

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I was so impressed with how easy the check in and out was. The staff was so efficient and nice. I only rented a pick up and only had it for less than two hours. The whole transaction cost less than $30 and I was treated so well.

Theodore O. le

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Le client n'a pas laissé de commentaire.

Ortencia A. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Le client n'a pas laissé de commentaire.

MARK B. le

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Le client n'a pas laissé de commentaire.

Christopher J. le

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Le client n'a pas laissé de commentaire.

Carl A. le

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Le client n'a pas laissé de commentaire.

Iris p. le

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Very professional and courteous staff. I've rented twice from this location and will again without hesitation if the need arises in the future. Staff are very nice :-)

Lorie D. le

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Excellent customer service they were always more than willing to help me I would recommend ubox by Uhaul

Jeff V. le

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This was the third location that I went to. The first, Laguna Tire and Wheel, was not open even though the door and the website said they open at 9:00. At 9:15 I went to All Storage of Elk grove where they do not do trailers or one-way rentals, again would have been nice if it was on the web site. So I went to S&J Moving. The first person that spoke to me came off as rude, but the person that checked me in was very nice and professional.

ADELA G. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

Evelyn M. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

nanthanil m. le

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Le client n'a pas laissé de commentaire.

mark a. le

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Hire people that have some customer service skills. Both of the young girls I dealt with were rude, and unprofessional, not just to me but with every customer I saw them help before me or while I was there. If it were not for the fact that I needed this truck and it was a last min rental, I would have gone elsewhere. Not only will I recommend this business to any friends or family, but I will go somewhere else next time myself.

Horace C. le

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Everything was great except they did not have a fiurniture dolly.

Henry W. le

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This was the most inconvenient and annoying rental return I’ve ever dealt with! I rushed to unload everything so I can return the truck the same day. This is after a 16hr shift from the night before and getting up before sunrise and driving 7hrs round trip! Got to the return place only to find out there’s no after hour drop off. Talked to a rep on the phone and was sent to another location with “after hour drop off” only to find out when I got there that it did not have after hours drop off! It was getting really late and I was just too exhausted to deal with the UHAUL rep on the phone again. End up spending an extra $15 for gas for driving all over town for nothing. Absolutely the most inconvenient experience I’ve ever had with truck rental!!

Joseph C. le

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Le client n'a pas laissé de commentaire.

BRUCE P. le

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Le client n'a pas laissé de commentaire.

Wanda W. le

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There really isn't much, renting was quick and easy.

melvin b. le

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Been renting equipment here for years and always come away content. Can't ask for more. Good group of people running the place. Location is good and they have the equipment needed.

michael C. le

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need to be patient with customer, was rushing through contract because staff wants to go home due to closing time reaching.

David C. le

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Keep the girls you have on staff. They were on point.

dennis l. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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The Customer Service Represenrative àt srore 9500 ElkGrove-Florin handled my needs with Professionalism and Skill seldom seen with busisnesses today. Thank You, L

abigail r. le

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I have never rented a U-Haul before, but this location was awesome. The employee explained everything that I needed to know about renting one and the staff was very friendly and diligent with helping their customers.

Todd M. le

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Le client n'a pas laissé de commentaire.

Ruben C. le

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Just keep doing what you're doing, providing outstanding customer service. Making it simple for the customer.

Greg B. le

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Stay open longer hours and offer coffee during the week as well as on the week-end.

John H. le

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customer service was great

Andrew F. le

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Le client n'a pas laissé de commentaire.

Bailey B. le

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Le client n'a pas laissé de commentaire.

Reginald C. le

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Nothing! Got everything I needed plus kindness from staff.

Robert M. le

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Le client n'a pas laissé de commentaire.

MAJOR DALE M. le

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great customer service. Nice staff on the pickup and drop off

MARIA C. le

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Quick, professional and easy service. Same day request. Yay !

Waynw V. le

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This was my second time using from that location. Will use again.

YOLANDA A. le

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Dawn /dad were very helpful. even helped my daughter w/truck rental. she picked wrong one and Dawn helped her with no problem in correcting size. I will come back if ever decide to use RV storage.

Mary R. le

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Staff is friendly and helpful but computer system gave several problems which caused us to have to be there longer then really necessary. Not the staffs fault but software issue.

FRANK M. le

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Great staff that have been friendly and welcoming!

SANDRA E. le

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Steve is fabulous. He so helpful and friendly. If we need storage for our RV in this area again, we will definitely come back. Kudos and a huge thank you to Steve.

CHRISTOPHER M. le

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The people were great. The owner helped out a couple of times with pumping up trailer tires.

PAUL F. le

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The person in the store was very helpful and had a lot of information.