Évaluations des clients S&R Automotive LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de S&R Automotive LLC

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philip M. le

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told u-hual closest location that had 10 ft truck was mansville 30 miles from me. got there saterday morning and they had no reservation for me. Iwas very upset. they found one in for me in oswego ny 14 miles from where i live. I was told that this happens a lot. You should compensate me for time and mileage spent looking for one.

James P. le

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6x12 trailer did not have a trailer jack, and the electrical connection needed a longer pig tail. Trailer connection tight to the brake controller, not even long enough to extend past the receiver.

kevin K. le

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Quick and painless !!! Very friendly would rent from them again

THOMAS M. le

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Le client n'a pas laissé de commentaire.

Alexis D. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Erika A. le

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Very nice and helpful people.

Mary T. le

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Le client n'a pas laissé de commentaire.

Don V. le

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Nice Truck...nice people...good experience. Very helpful!!

Gary K. le

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Friendly. Helpful. Very clean

Barry J. le

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Le client n'a pas laissé de commentaire.

Ralph G. le

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Le client n'a pas laissé de commentaire.

Logan W. le

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Very nice and pleasant

Stephen N. le

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Exceeded expectations

LARRY O. le

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Le client n'a pas laissé de commentaire.

Shanna P. le

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Even though it was after hours they still took care of us. Greatly appreciated.

Beth R. le

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Everyone was very helpful

Heather H. le

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Le client n'a pas laissé de commentaire.

Kathy M. le

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Le client n'a pas laissé de commentaire.

William C. le

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All good, nothing

Charles C. le

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Le client n'a pas laissé de commentaire.

Kathryn G. le

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Le client n'a pas laissé de commentaire.

Kris S. le

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This facility and the service people were excellent. I would recommend this place to anyone, they were friendly, helpful, and went above and beyond to assist and to make this rental experience one of the best that I've ever had.

Ronald P. Z. le

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Le client n'a pas laissé de commentaire.

Douglas R. le

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Le client n'a pas laissé de commentaire.

Randy J. le

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This place was nice and helpful but I had to drive 50 minutes to pick it up because the U-Haul next to my house screwed up my reservation . I had a reservation to pick it up at a certain time and then I got a call the day before saying that now I did not have one and I had a reservationtp pick it up and now they were basically saying that I did not have a U-Haul and that my reservation meant nothing . I went down to the one near my house at 3058 BelgiumRoad route 31 in Baldwinsville ny The guy snapped at me and I felt that U-Haul did not care that my order was canceled and I was told there was no U hauls in the area . I will never go to the one ( Baldwinsville) again and you do not have this guarantee that you will have a truck even know you reserve one . This is a terrible policy and puts customers in an awful position . I hope I never have to use U-Haul again

Elizabeth H. le

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No one helped hook up they had me do it also no paper work signed nothing not sure how they are a dealer

John G. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Le client n'a pas laissé de commentaire.

harold M. le

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Le client n'a pas laissé de commentaire.

Matthew V. le

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This lady complained about the u haul website being slow and the u haul service being a waste of time. The truck was filthy inside the box. The tow dolly had a rub hole in the fender, non of which she documented.

Michael S. le

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The pin that holds the jack down to the ground was broken and loose. Otherwise an excellent experience, Thank you!

BOB S. le

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Le client n'a pas laissé de commentaire.

Joe B. le

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S&R automotive went above and beyond to help me with my truck. The representative from the Syracuse Uhaul office told me they opened at 7. They didnt actually open till 8:30 but when they saw me there they opened up and got me in my truck so i could begin my move. Thank you S&R.

Janet H. le

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Not sure who is at fault for this review....I had requested a 26' truck. when I arrived I was told I was going to get a 15' truck and a trailer. which I declined. I was told uhaul tried to contact me, however I never had any contact me with a call, email or text explaining the situation. I had to drive to another location to get another uhaul. This added additional costs that if I had used only one truck. Very disappointed with uhaul. So - I will not be recommending uhaul to anyone.

Charles H. le

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Le client n'a pas laissé de commentaire.

Wendy B. le

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This gentleman was courteous and helpful and gave me the info I needed to help try and resolve this unpleasant situation

John B. le

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Mileage was off (receipt vs odometer), gas wasn't filled to contract minimum

Anne G. le

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Le client n'a pas laissé de commentaire.

Barbara D. le

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Le client n'a pas laissé de commentaire.

edmond V. le

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Le client n'a pas laissé de commentaire.

Kim R. le

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Le client n'a pas laissé de commentaire.

Carol F. le

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Le client n'a pas laissé de commentaire.

Bill M. le

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Le client n'a pas laissé de commentaire.

Laryssa F. le

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Very friendly and also sells Yankee candle. What more could a person moving ask for?

Robert C. le

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This location currently only has one van allocated to it. The company I work for frequently rents from this location, multiple vehicles at a time. Another van at this location would be helpful.

Richard P. le

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The pick up and drop off places were fine. It was U-haul itself. We ordered a 26 foot truck. They let us know the day before we were supposed to pick it up that they didn't even have a 26 foot truck for us. So it took 2 trips instead of 1 and we had to pay more for the miles.

Richard R. le

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nice people!

Tim N. le

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The staff here was very helpful and friendly, and I appreciated all the help I was given when dropping off the truck.

Don K. le

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Le client n'a pas laissé de commentaire.

TAMMY R. le

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Good people

TAMMY R. le

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Great customer service

KURT P. le

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Everything was GREAT! Equipment was in perfect working condition. In and out quickly, bill was what was expected. Staff was helpful and helped me hook up the auto transport in no time.

GREG K. le

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Le client n'a pas laissé de commentaire.

DEAN J. le

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Not my normal center, but very close to home for a trailer return. A nice addition to your chain, also a professional establishment.

THOMAS L. le

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keep up the good work

RICK D. le

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would have liked to have been supplied blankets and ties....even if at extra cost.

RONALD G. le

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I was very satisfied!

CHRISTOPHE R. le

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Helpful and courteous service A positive experience.

DEWAYNE H. le

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Perfect

JAY H. le

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They do not always answer the phone when you call

ROGER D. le

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I rented on 10/8/2009. I was charged for 50 miles (estimated), and was told I would receive a refund on the mileage if it was less nthan 50. I dropped the truck of after close the same night it was rented. The mileage charge was not properly refunded. I called the 1-800 consumer complaint rep. and was told I would be contacted within 48 hours. Its now been over 10 days with no contact. The service I received from your equipment location was very un-profesional. If that concerns you, perhaps you would call.

Donnie M. le

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Le client n'a pas laissé de commentaire.

le

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excellent and very accomadating.. Will continue to use bi weekly