Customer Reviews for S&S Money Auto Repairs
(Concessionnaire U-Haul dans le voisinage)

169 évaluations

23371 Harbor View Rd   Charlotte Harbor, FL 33980

(941) 235-0958

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(941) 235-0958

23371 Harbor View Rd
Charlotte Harbor, FL 33980

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Friendly and competent. No improvement needed.

Jack N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth H. 
Évaluation :
3

The passenger part of the truck was very dirty floor was covered with dirt, the cab was not wiped down and had bottles and trash in it.

Eugenia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marc C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER S. 
Évaluation :
5

They have been great! Very friendly.

Lynn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn R. 
Évaluation :
5

My husband and I thought the van was really clean and we were very pleased .

stephen M. 
Évaluation :
5

Always a great experience!

Lynn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

Plenty of room to .move the truck around. Very clean.

Jim Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean P. 
Évaluation :
2

Computer problems, delays. Did all of the reservation over the phone should've just had to pick it up. That was not the case. 45 minutes later, and the lady trying repeatedly to get this done so I could leave, even as far as to cancel my original reservation, she couldn't get the computer to work & customer service wasn't helping her. She finally decided just to photocopy everything & send me on my way. I wasn't thrilled with leaving her with a copy of all my bank card info so she could charge me but it wasn't her fault. The main customer service/support should've been able to assist her. Had a minor problem with #'s not matching up when I dropped off but that was quickly resolved. A lot of hassle for something that is supposed to be easy.

HEATHER K. 
Évaluation :
3

Donald who hooked up the trailer was very helpful and professional.

STEPHEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT S. 
Évaluation :
5

Customer service rep was very sweet

joseph N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Great service great place

Scott G. 
Évaluation :
4

Friendly and prompt personell. It had been easy to pick up the pre-ordered Van!!

beatrice T. 
Évaluation :
5

Ashiana is great to work with.

Frederick W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
1

Poor customer service. The owner has big attitude. I talked to her she ignored me . When I asked to see the manager , the manager said she is the owner. I had the worst experience.

MURAT A. 
Évaluation :
3

I was detoured to this location from a truck repair shop-Florida truck parts. The truck repair shop was a dump and had NO parking. They were nice enough, but re-routed me to S&S. Florida truck parts had to check to see that I would not be charged since I had to go to a different location-you have to be kidding right?

MARTIN P. 
Évaluation :
5

Great and friendly service! The lady upfront was quick to check me in and got my confirmation email right away while I was in the office.

EUNICE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wanda G. 
Évaluation :
3

All electric didn't work in first trailer. I had to move it to get to a second one, maneuvering around a truck & trailer that was in the way. No help from employee.

Lee W. 
Évaluation :
1

Arrive five minutes early for my appointment and took 35 minutes to be served. No one wearing masks. One person running the U-Haul who was overwhelmed evidently.

Timothy M. 
Évaluation :
3

Jacks need to be on the trailers

DONALD A. 
Évaluation :
5

Always a pleasure to work with professional and courteous people.

CURRY MOVING A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VADIM K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

Family owned and operated business that is awesome to work with. Always a pleasure and professional.

billy D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN L. 
Évaluation :
5

Easy access

Joseph M. 
Évaluation :
5

Staff was very helpful. Return was simple

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby T. 
Évaluation :
2

Not one of the employees were wearing masks. All the customers did and sat there waiting and every employee that was there was not wearing a mask. So you have folks coming from near and far and you can not bother to protect your customer by wearing a mask. No you will not get a recommendation from me. I had the mask on to protect your employees, do the same for your customers.

Judith K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
3

3 days after I returned the trailer, I received a phone call asking me “when” I planned on returning it. They took my paperwork when I returned it but never bothered to enter it in as returned nor did they bother to check their lot for it. Not for 3 days ! Very poor customer service and I will not do business with them again.

Bradley P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd W. 
Évaluation :
5

This made my trip so easy. The employees are the best I have worked with in a very long time. Merci

JUDITH K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmet P. 
Évaluation :
5

The woman in charge was very helpful during our move which was interrupted by Covid.

Stephen M. 
Évaluation :
5

Checkout went smoothly and quickly.

ALAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lou M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

Noone was around, just followed directions for online return, very easy

Jonathan Dale W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melvin L. 
Évaluation :
4

It was a mechanic shop so "clean" does not describe it but considering the location, it was OK.

Kathleen S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katelyn S. 
Évaluation :
5

Easy and hassle free. Dropped off the keys and walked out.

barry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Everything was as expected

David N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

charlotte G. 
Évaluation :
3

It was absolutely the worst experiences. If you use tge mobile pick up good luck 0,45 min to get the truck.

Christopher S. 
Évaluation :
4

My only complaint is: i rented the truck for 3 days but only ended up needing it for 2 days. So i called up uhual and said i didn't need the truck for the third day, can i return it and get a refund for that third day that wasn't needed. They told me no! I don't think that was fair or right.

MARK B. 
Évaluation :
5

Best movers in Florida .. see below Saving Grace Home Inspection and Moving 941 284 0426

Sean C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVIE M. 
Évaluation :
5

Excelent service. The best I ever had in my life. Very highly recommended. I will always rent from this location. Even if there are closer locations.

aseem K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Georgy M. 
Évaluation :
4

When i got to my location to pickup my merchandise there was a lock on the trailer but no key for the lock.

larry P. 
Évaluation :
5

Everything went well. No problems.

Nadine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob G. 
Évaluation :
1

The Uhaul pickup truck was dirty inside and out upon pickup. Looked like it had been sitting for quite a while. Why am I not a happy client? I paid at 3:30pm on a Monday afternoon to catch them before close. It was near 5pm the same day when I was able to pick the truck up. I had a 4 day rental set up to return on Friday before close. They received the truck ON TIME by 4:15pm on Friday afternoon again just before they closed. I had the truck less than 4 days in my possession, but because I filled out my paperwork at 3:30pm on Monday (which was just me trying to be there before they closed). They told me on Friday that my deadline was 3:30PM when I filed the paperwork and charged me for a whole extra day on the back end of the deal. I didn't even have the truck for 4 whole days and was charged for a 5th day on Friday afternoon. I feel robbed as a customer and the lady in the office was rude about the situation. It's not the 38 $that bothers me as much as it is the moral of the story. Even if I was 30 minutes late which I wasn't. I was there before close on the 4th day and Charging me for another full day was wrong of them to do. I'm a business owner for a decade and from experience at the end of the day customer service will make or break you. The client keeps your doors open. You make the client want to come back or you snake them for what you can and they end up spreading the word. There are plenty of other rental companies to go with.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

unlike many satellite U Haul sites which I generally dislike, these people have it together. The Lady who handled my lease is on the ball.!!!! And the entire facility is class act.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Veronical G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM E. 
Évaluation :
3

Reserved truck with additional equipment. After leaving the lot, got a weird feeling and found the blankets I requested were not on the truck. Called the dealer were rented told to come back and get them. Went to the dealer and was told they did not have any on the location. I was told they would credit my account. Still waiting after 4 days....

Thomas K. 
Évaluation :
5

The truck smelled of smoke and when you were at a stop light it jerked like it was going to stall out

Bernadette S. 
Évaluation :
5

Very professional.

Carl J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
5

They always help me out with with working on my car or rentals

ROBERT P. 
Évaluation :
5

Please increase your signage for UHAUL

THOMAS M. 
Évaluation :
5

Rent trucks alot for work...Uhaul makes my life as a business owner, EASIER! Staff here is always friendly and helpful!! Will continue to rent from you guys!!

Rob S. 
Évaluation :
2

When someone takes the time to request a rental of a vehicle AND moving supplies over a week in advance, it would stand to reason that enough supplies can be acquired from other locations as need be. I requested a moving dolly and 4 dozen furniture pads for a move from southwest FL to eastern TN. After the truck was pulled around, I was told there was no furniture pads. I had NO TIME to find a different truck or supplies, so I took it. We did what we could to be careful. But over an 800 mile trip, several family heirloom pieces got scratched all up, as well as the finish on a custom tool box. Not to mention there was also no dolly, the truck was running on fumes when I picked it up, and there was a significant oil leak from somewhere.

SEAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERROL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN C. 
Évaluation :
5

I only had the truck from Friday afternoon until Sat lurday afternoon, yet, I was charged for 2 days. Need to check the cameras and adjust my invoice. Merci

ronald S. 
Évaluation :
5

Very convenient for me for the drop off and the personal was very friendly

Jon V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jean L. 
Évaluation :
4

The location has some issues with rain water draining but the owner will do what ever he can to make sure you don't get muddy

Jon V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur S. 
Non les évaluations ont été soumises pour cet établissement.

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