Évaluations des clients S&S Parts House

Made our move easy.

I would like to say that Cory Sanders at the location here in Winnsboro, Tx. was very professional and courteous. He gave great customer service and went out of his way to make our rental great. I believe he deserves a big pat on the back for a job well done

Credit card I have eight charges on my credit card back to back plus the one for the rental would be 9 what the hell is going on

If we were allowed to keep the trailer.... The 6 X 12 is an excellent piece of equipment.

Good experience

They are very accommodating and pleasant to work with. I would recommend them to any one

Attendant wiped his had across the back door of the trailer and commented about the dust. Then suggested that I might be responsible for the dust on the outside! There was no issue with the interior of the trailer since I had only a couch inside. I feel that this was a weak attempt to charge a cleaning fee for the trailer. It was in the same condition as when I picked it up.

Quit. saying you can pick up when they are closed because they didn't call me till they were closed to tell me it would be the next day.Before I could get my truck. Then I turn it in and was charged 25$ for cleaning I have pictures of the truck front &back it was clean.a he'll of a lot cleaner when I got it.

Correct the system. I leased a cargo van and it was not available. If they are not available, system should not accept the transaction.

Treat them the same as I was treated.

I reserved the truck for 7 am and was never told the location wouldn't open until 8 am. When the employee arrived, he was rude and never apologized for us having to wait so long to get the vehicle. He just said that Uhaul's site was messed up. He did get friendlier as we walked around the vehicle, but I figure it was because we weren't ugly about the situation. They did not have an appliance dolly which we had rented. He gave us their personal cheap one which had short straps and we had to find wire to keep the tires on as the cotter pins that were in it bent in half and wheels started falling off. We had a 4 hour drive to get to where we were going and did not get to leave until approximately 8:45 am. We were not happy with this experience at all.

Had to un-hook myself, and back into a location. I made ithe trip without any damage to the trailer. But still had to back the trailer into a spot myself. THe person checking in did not make sure I had my paperwork back I had to go back in and get it. He said oh ok. Not good customer service.

I was completely satisfied

Didn't want to take the trailer at first. Then checked it in late 4 days after I had dropped it off. I would rather buy a closed in trailer then rent one again.

The employee at the pick up location, informed me that if I dropped the truck off early on my one way trip, I'd not get charged the full amount. That wasn't the correct information. Please ensure he is educated for future customers.

Have more U-HAul centers like this one. Friendly, helpful and well run!

Very good service!!!!!!!

The one compliant is unsure of charges without a hard copy or receipt

Guys were very nice - no one in a hurry - just easy going and very thorough. Everything you appreciate about a small town business.

Super easy rental, got us going quick...and helped us do the job quickly. Thank you.

Sales person said we could drop off at any Uhaul place in the location we were going. At the nearest location, people did not know how too.i check us in. Ended up having to go to a further location for remote drop off (Saturday). Now, Uhaul wants to charge me MORE for mileage. I don't think it's right to do that.

I think the service was commendable. The agent went out of his way to insure I had what I needed to accomplish my mission. I would definitely recommend them to my friends and family.

Excellent and prompt service.