Excellent location and vehicle. The virtual check in process really was not pleasant.Lucia M.
Customer Reviews for Sandy Mine Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Aberdeen, NC 28315
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 1/21/2022: 1h30 pm à 5h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent CRM!Paul S. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S.
The equipment is what it is. It was clean, but it wasn't pretty. Had surface rust on wheels and plenty of little nicks, dings, and scratches. Doesn't change the utility though. I'm fine with it, but I wouldn't call it well-maintained.TIMOTHY G.
Awesome customer serviceâ€¦.Randy S.
Le client n'a pas laissé de commentaire.John W.
Sandy Mine Self Storage is the best storage option around! The owner and staff go above and beyond to give their customers the best service. The facility is so clean, well lit and well secured. Great experience!Sharon E. | Expérience générale
Le client n'a pas laissé de commentaire.Roy C.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Lewis H.
I rent from this I haul approximately once a month for my business. Barbara is great!Donald M.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.Richard B.
Great place. I will use them again.JACK L.
I was VERY satisfied with my entire experience at Sandy Mine. Barbara was very helpful from beginning to the end. I couldn't ask for better. I highly recommend using them.Jennifer L. | Expérience générale
Le client n'a pas laissé de commentaire.franco D.
Le client n'a pas laissé de commentaire.John P.
I could not be happier with either the facility or the staff at Sandy Mine Self Storage. The manager Barbara, did everything in her power to help me during my stay. At the end she coordinated a U-Haul contract with me. she was fantastic , making sure that all of my needs were taken care of. I would highly recommend anybody that needs a storage unit in the area check out Sandy Mine.MITCH F. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.MICHAEL M.
Had to move my reservation a day because the truck had low air in a front tire and there wasn't anyone there to add air.LISA C.
Trucks transmission downshifted to first gear at 4500rpms when you applied the breaks at 40 mph or above. The most dangerous truck I have ever driven. We made but it was a nail biter!KEITH M.
The staff is top notch. Made the entire rental perfect.david P.
Barbara is very professional, efficient, and personable.MICHAEL M.
Le client n'a pas laissé de commentaire.NORMAN W.
Le client n'a pas laissé de commentaire.Jered S.
Not a thing needs improving. The lady that rented me the truck was super nice and hospitable. She made it a fast an easy rental. Merci.Mary C.
Le client n'a pas laissé de commentaire.DONALD M.
I choose mobile pick up did not get the code tell a hour after my appt time had to check in at the deskMollie E.
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.CHERYL S.
I never received a call from the Regional Scheduling Manager. I had a reservation for a 15 Ft. Truck and that did not happen, I ended up settling for a 6x12 trailer and the lady at 164 Ridgeline Road was awesome to work with, thank you. I attempted to call Regional Scheuling and was bounced around 4 times and never made positive contact with a Regional Scheduling Manager. I have used U-Haul a number of times in the past few years and this is the first time we had a serious problem and never received the 15 ft truck that I asked for when I set up my reservation on 3 August, that is unacceptable.Alvin B.
Always have an excellent experience here. Barb is professional and has a great sense of humor! The equipment this time was less than perfect...The trailer was clean but leaked during a very hard rainstorm.UHaul has to maintain their trailers better. This is not a refection on this location rather on the Uhaul organization at the corporate level.Nanci D.
I do not know how the staff could be more helpful. I will go here for all my rental needs in the future. Merci!Raymond W.
Nothing at this location. Barbara did a great job.CHARLES L.
Le client n'a pas laissé de commentaire.Joseph C.
Nothing! Just keep the same Lady there who I rented from! She was super nice and made it very simple and easy!Averta J.
Le client n'a pas laissé de commentaire.VALERIE M.
Le client n'a pas laissé de commentaire.Douglas P.
Le client n'a pas laissé de commentaire.Patrick D.
Donuts & Coffee. LOL You guys are awesome, thank you for your Professionalism. D.R.BennettDonnie B.
Nothing at this location. Service was exceptional.Mark L.
The front desk person was very helpful and kind.Alicia D.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.Rashakia M.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Eric M.
Be more familiar with U-Haul's billing system and how it charges customers when orders are cancelled.Benjamin G.
Barbara coordinated everything for me and was just awesome. She went out of her way to make sure I got what I needed. I will always use this is location in the future.Steven P.
Online return, appeared clean and well maintained.Alec D.
Very nice staff, made sure we were taken care of and that is always appreciatedVIRIDIANA O.
Le client n'a pas laissé de commentaire.Dominick M.
Le client n'a pas laissé de commentaire.LOUIS-EDOUARD M.
Le client n'a pas laissé de commentaire.mark W.
Le client n'a pas laissé de commentaire.Genevieve W.
Always friendly and helpful!Jessica T.
Make trucks available at locations closer to the customer's needs.WILLIAM B.
Le client n'a pas laissé de commentaire.Robert F.
Great friendly and professional staff at this location!Joseph R.
Kind of off the beaten path! Looks like it is really close to route 1 but is actually 2,6 miles off of it. Lady was super nice!Anthony L.
Make sure the customer is being charged for the correct miles and do not over charge. When a mistake is made correct it right. My debit card was charged three different times with the wrong price and it caused additional charges to my bank account. I need a u-haul representative to contact me at 919-268-6972.Classie T.
Barbara was great and made the experience that much better.Larry G.
Le client n'a pas laissé de commentaire.Samantha S.
Couldnt ask for a better experience.KEVIN P.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.JAMESROBERT J.
Make sure there is a dolly on site if it indicates availability on the website so I don't add to my mileage or time hunting down a partner facility.Courtney P.
After an exhausting move, it was refreshing to speak with such a caring representative. Her kindness permeated my uneasiness about my new journey in MORE ways than she will ever know. I am sorry I do not know her name; however, I will ALWAYS remember her spirit. THANK YOU!!!Stephanie M.
This may be the best U Haul location in the USA. The manager was excellent.Andrew F.
Best Uhaul in our area!John B.
I've rented trucks for years and this was by far the best truck rental experience I've ever had. The woman got me in and out and was a total pro. The return was just as easy. Excellent.Andrew F.
Le client n'a pas laissé de commentaire.VANCE B.
Le client n'a pas laissé de commentaire.Vanessa H.
Le client n'a pas laissé de commentaire.Larry S.
The female office person was very helpful and friendlyJan L.
Wheel on trailer was partially flat.Jonathan K.
Le client n'a pas laissé de commentaire.randy D.
Nothing to improveâ€”excellent experience!John C.
Le client n'a pas laissé de commentaire.CHELSIE RAE H.
This is a great location with great staff!JOSEPH R.
Great experience and customer service!MITCHEL H.
Le client n'a pas laissé de commentaire.ROYGILBERT C.
Le client n'a pas laissé de commentaire.Richard F.
Very good service and equipment. Very good place to deal with.James C.
Le client n'a pas laissé de commentaire.AARON C.
Faster response time total waiting was 4 hours.AARON C.
Staff was greatBRIAN B.
Le client n'a pas laissé de commentaire.Franz M.
This is a great location and the staff is very professional, courteous and helpful.JOSEPH R.
Easy drop offJULIE C.
Super friendly. Quick and painless rental process!!KRISTOPHER J.
Nothing. Reserving the vehicle was a breeze online and the lady at the office in Aberdeen did a great job getting me going and checking me in when I returned the truck. All very professional. Mike CritzerMichael C.
Le client n'a pas laissé de commentaire.KELVIN P.
Agent was cheerful, professional, and did the entire hookup and unhookup.IHOR H.
Excellent and friendly service.becky B.
Great customer service thank youLori P.
Great service, no improvements requiredJOE C.
VERY GOOD SERVICE!!! I Have used a couple time now and again great service!! Thank you!!MARK Y.
Le client n'a pas laissé de commentaire.KENNETH D.
Le client n'a pas laissé de commentaire.Benjamin W.
Super friendly!!! Very accommodating, won't go anywhere else!Aaron Y.
This was a great experience. Excellent location, and the staff was very professional and accommodating. I highly recommend this location!JOSEPH R.
Le client n'a pas laissé de commentaire.Barry D.