Le client n'a pas laissé de commentaire.ROBERT S.
Customer Reviews for Sanger Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sanger, TX 76266
(On the Southbound I-35 access road South of FM455)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
1. I was phones the night prior to pick up, informing me I could not get a 20ft - but rather only a 15ft. Reserved for nearly a month. Because I was on foot to pick up I was unable to drive 30 minutes to another town. I left thousands of dollars worth of home goods/ furnishings / outside furnishings and a grill behind. 2. The cab was filthy with dirt covering the floorboards. 3. I literally drove around the corner to my home and the car transporter had a half flat tire.Tamara P.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.Mika S. | Expérience générale
my trailer caught on fire and could not get a hold of anyone from uhaul to help me i finally got it fixed on my own and was only refunded the cost of the tire and wheel i had my brother bring me the trailer hasn't been serviced in years I will never recommend them to any one just Lucky i had the tools on my truck to take all the guts out of the brake drum ! Not happy at all !!!!!!!!!!!Pro Summet H.
Le client n'a pas laissé de commentaire.david H.
Le client n'a pas laissé de commentaire.Tory B. | Expérience générale
Le client n'a pas laissé de commentaire.Joe P. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin K. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua S.
Don't remember how long I stayed, but it was all good. I saw Angie every time I was there. We got along just fine !JACKIE S. | Expérience générale
Supplies were limited at this place, what I definitely didn't considered ethical was the fact that the truck had less fuel than stated. Once I begin driving the fuel gauge fell down a little over half a tank and it supposed to be 3/4. Not too happy about that, gas prices are getting high lately.Nelson C.
Angie is always very helpfulMichael A.
Very polite and helpful.David C.
Le client n'a pas laissé de commentaire.BETH A.
I don't really mind that the equipment was not perfectly clean it did the job just fineTROY WAYNE T.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.Uriel Q.
Le client n'a pas laissé de commentaire.DONALD W.
Penny and her new hire were very helpful and friendly. They hooked up the trailer for me, no problem, and made it all easy. Merci!ALICE D.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.JEFFERY M.
Get a new lock at the pick up location.Teresa G.
Le client n'a pas laissé de commentaire.Sally Ann Y.
I picked up the truck from Sanger storage and it was dirty. I didn't think anything of it because the only thing they talked about was making sure I returned the truck with a full tank of gas. The contract also said nothing about cleaning. I used it for one 15 min trip. The location I returned it to charged me a $25 cleaning fee when I returned the truck in the same condition I got it in. The man at LW's told me he would refund me the money and charge the Sanger storage but I was not refunded. Not very happy that I'm being charged for something that I didn't do and was never discussed.Stephanie H.
Le client n'a pas laissé de commentaire.Douglas B.
The people were very friendly I will definitely be back next time i need a truckCharles M.
There was no dolly in the equipment, had to go back the next day to pick it up. The back of truck had black trash in it.Jennifer H.
When you call the listed phone #, they don't answer as U-Haul, they just say "Hello"! I was instructed to return the trailer to a different city than where I rented one for the trip north in October 2020 and not where I live!C DANIEL JR P.
Le client n'a pas laissé de commentaire.Tracy M.
No people at drop off location. Very confusingDANIEL T.
Le client n'a pas laissé de commentaire.Jeffery V.
Le client n'a pas laissé de commentaire.Patrick N.
Le client n'a pas laissé de commentaire.Brittney R.
This dealership could have easily informed me I really need a couple of extra gallons to keep from paying the tip off fee of uhauls which makes me pay an extra 30 because it went below the 1/4 tank limit which is what the renting dealer gave me. That is a TOTAL RIP-OFF ON UHAULS PART AND ALLOWS THE RECIEVING OUTLET TO MAKE AN ADDITIONAL 30!!George T.
Le client n'a pas laissé de commentaire.Tiffane V.
Le client n'a pas laissé de commentaire.KELLY D.
Le client n'a pas laissé de commentaire.Terry R.
Have diff sized vehicles available.Doris W.
Mgr Angela was very knowledgeable, personable and helpful in the rental process. LED lights on the car dolly were bright and safe. Easy access in Sanger Texas.Steven L.
Le client n'a pas laissé de commentaire.Ronnie R.
Le client n'a pas laissé de commentaire.Robert H.
Nothing I was very pleased with this location super friendly staffJames S.
Le client n'a pas laissé de commentaire.Alicia B.
Le client n'a pas laissé de commentaire.Linda C.
Le client n'a pas laissé de commentaire.Phil L.
Attempted to use the 24/7 app and it didn't work. Ended up losing almost 2 hours of moving time, not to mention, people who were helping us, were waiting! Hoping to get some sort of financial restitution for all the issues I had!Regina P.
You have to call to have someone meet you at the location even when you set up an appointment. I stood in the rain waiting. The uhaul I ordered wasn't even available when my appointment was scheduled. I had to come back 3 hours later to pick it up. The overall attitude of the manager was friendly but I set up an appointment for a reason.JESSICA N.
Angie was wonderful and a great representative.Carrie T.
Lady took care of business. However, she was cold as ice. I was a little late and worried about being charged an extra day. I totally forgot to discuss my business with her.Cynthia K.
Get a 15 truck.Betsy T.
Le client n'a pas laissé de commentaire.Michael H.
Everything went well the truck was in great condition and ran very well.Daniel T.
Le client n'a pas laissé de commentaire.ROBIN M.
Excellent service all the way in getting the unit.David M. | Réservation
Not anything, Angie at the Sanger location is the sweetest person!Tammy S.
Le client n'a pas laissé de commentaire.Angie S.
The customer service was excellent. The representative was leaving when i returned the truck and she came back and accepted the keys. I will definitely rent there again.Linda C.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.Laura P.
Great! Perfect location Truck was very clean and ready to go.John B.
Le client n'a pas laissé de commentaire.ysidra D.
Le client n'a pas laissé de commentaire.Ronnie R.
No improvements. I was very satisfied with the customer service given by Lisa and the owner of Sanger Storage. I wouldn't hesitate to contact them for other services they provide as well.JEAN R.
It was my 1st experience with truck rental.later I found they cheated on gas (it was not full, it was 3/4 and they had printed full); also they cheated on mileage... they had printed 56 miles less than the actual mileage at the time of pick up. the worst thing is that the night before required date they informed me there is no truck available...if so they should let customers know that some day prior to required date to let them find a truck somewhere else...finally they assigned a truck 50 miles away from where I had applied!!!!....I will never ever try U-Haul again and I will tell anybody who wants to rent a truck about how U-Haul treats its customers!
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