Owner did not check and review he hitch up and check lights I had to remind himSteve M.
Customer Reviews for Santillan Tire
(U-Haul Neighborhood Dealer)
Pour nous contacter
Dade City, FL 33523
Services dans cet établissement :
- Mon–SatDe 8 h am à 6 h 30 pm
- DimancheDe 8 h am à 5 h pm
Heures d'ouverture spéciales
- 12/4/2022 - 12/31/2022: Fermé
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Even though the check in is online and seamless the pickup and dropoff location was less than desirable.Stephen R.
Trailer in need of repair. Needs tires and new ratchets on the front, they were very rusty. Manager was not on site twice as he indicated, we had to return both times waiting for him to show up. The trailer was not even ready for us even though we reserved it three days before. The office was a mess, a mother dog was in the space with 8 or 9 puppies. Outside a mess with junk everywhere.Linda C.
Trailer was parked in the high grass, rachets for the hold down straps were rusted. I needed an adapter for the lights, I had to drive down to the nearest autoparts store, I would think they would have trailer parts there. Instead, I thought i was in a junk yard. I would seek a different location next time.Jeff R.
Le client n'a pas laissé de commentaire.Peter G.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.PATRICK N.
For starters this is a junk yard. I picked up two nails in my own car while trying to get to the truck. They didn't clean nor check on the trucks when I got thereCorey R.
Not a very welcoming place. The gentleman there was helpful but we didn't get any paperwork acknowledging that we had turned it in. Later we received an email asking us when we had turned it in and where. Will probably not use this location again.DONALD F.
Le client n'a pas laissé de commentaire.richard D.
Le client n'a pas laissé de commentaire.ADAM B.
Le client n'a pas laissé de commentaire.DIANE MARIE E.
Was charged double for the rental, which is still outstanding. Returned the equipment the next day as soon as the business opened and was charged for 2 days after U-Haul called to ask if I had returned the equipment. Arrived on time to pick up equipment and had to spend 30 minutes on the phone with the boss before receiving the equipment. Received no assistance connecting or disconnecting the equipment. Poor customer service and inaccurate billing.John B.
Le client n'a pas laissé de commentaire.Jacolby O.
Everything was greatDon K.
The cab of the truck was disgusting, cigarette ashes and tobacco all over it, dirty bandanas, a crayon and dirt, all over it, and a smell of old cigarettes. I was very displeased with the state of the truck and the customer service of the individual who handed down the key to me for the rental. He explained nothing to me, did not bother to walk me to the truck, just said that one's yours, you can go ahead and leave the lot.COLTON S.
Usually Uhaul is very good overall but on this location I was over charge for miles and gas, good thing I had picsEdward S.
Le client n'a pas laissé de commentaire.Paul D.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Frank C.
First off the person that does the rentals the only person was not at the office ... the trailers are in a position that they cannot be turned around to get out. You have to back up a long way and the gentleman that was there wanted me to back it all the way to the 6 lane high way. I had movers coming at 10 so I was in a rush since the delay of the owner. And didn't check out the interior of the trailer before I left. Once the movers loaded we realized the panels to toe to were not there. So I had nothing to tie down my stuff to. On top of that one of the chains didn't have a hook and kept falling off along with a tire that constantly went low. Thankfully I will never have to use this location again .Karen P.
Place was a dump! No one there to handle transaction, had to talk to the guy over the phone, No help as far as usage instructions, ratchet straps were so rusty they barley worked, dropping off was extremely difficult to maneuver trailer due to the number of vehicles randomly parked everywhere. Lastly the man sat and watched me (55yr old handicapped) have to get out and unhitch trailer, a little help would have been nice!Kenneth L.
Le client n'a pas laissé de commentaire.Eric R.
Get the ores right and clean up the truck!Christine B.
They lost or did not check in the trailer I returned with the 20 ft truck after two weeks and your company sent me a email asking where the trailer was. I did not appreciate your company implying I still had it. You should have contacted your location first!JERRY A.
The only positive aspect of my experience. Drop off was quick & painlessGerald V.
Just keep up ur good workCECIL D.
Le client n'a pas laissé de commentaire.joe M.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Jerry T.