Évaluations des clients Santin Auto and Truck Repair Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Santin Auto and Truck Repair Center

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Kallie D. le

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Le client n'a pas laissé de commentaire.

Gustavo A. le

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Le client n'a pas laissé de commentaire.

Terry D. le

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When I picked up the trailer, the owner had expressed some concern about the lights being dim, and said that he would look into upon return, but it should be ok. But I guess he didn't realize that under the trailer the wiring was actually frayed and exposed. on my way down to Trinidad, Co. during a rain storm the lights started blinking and malfunctioning, and eventually burned out, along with burning out the electrical tow/haul system in my truck. I had to wait till morning to continue to my destination with NO Lights and when I arrived, I reported the incident to uhaul roadside and they had me bring trailer to their Certified mechanic, Santin Auto & Truck Repair, who verified that the wiring was faulty and that it had blown out the electrical tow / haul in my truck and that I cannot tow without it, as it will ruin the transmission on my Ford Diesel. He also stated that because he works for uhaul that he is not allowed to work on my vehicle. So he calls uhaul roadside back on phone and tells them about my truck and their faulty trailer and that he is taking possession of it from me for repair. Well they are still trying to charge my over 500.00 for leaving there broken trailer in Texas, that broke my truck, that their mechanic told me and them that it will ruin the transmission on my 60,000 truck to try and tow, And they agreed to let the mechanic close the contract to fix the trailer. VERY BAD BUSINESS, you try to double charge ME for your Broken SHIT. I am a retired 1stSgt and a member of the Retired 1stSgt & Sgt Majors Asso. and I intend to let ALL the Military I can know about this shit deal from uhaul, and how the have treated a military member as if I'm some piece of shit Lair, as contracted, I had every intention to bring the trailer back to Fountain, Co Empty, had the piece of junk, Not Broken down on me, as your certified mechanic verified. And you charging a customer for something that wasn't MY Fault, but Your Improperly maintained equipment, Shows Uhauls Dishonesty and Failure to Take Responsibility for Your Faulty Equipment Failures. I intend to take this matter to court, I have photos of faulty wiring as well as recording of conversation between mechanic and roadside service, I will also stop payment for these charges and do every thing I can to ensure that No Other Service Members are Bamboozled by uhaul corporation. The personnel at Santin Auto & Truck Repair, a VERY HONEST and FAMILY owned Business that tried to help in this situation, and should maybe consider canceling their contract with the CROOKS at Uhaul, as not to Ruin there Fine Reputation in Texas.

Steven S. le

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Le client n'a pas laissé de commentaire.

susan B. le

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Very helpful.

Fransico D. le

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Le client n'a pas laissé de commentaire.

Duane D. le

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This location (and storage uniy) were very clean. The manager was very caring that we were pleased with our unit and was very professional as well!

Martel N. le

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The ladies at the front desk were very helpful and very nice!

Martin H. le

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Excellent service. Respectful, helpful. Office was a little cluttered but only because they are so busy. Keep up the great service. Will rent again when needed.

Ricardo V. le

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Le client n'a pas laissé de commentaire.

christopher C. le

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Lots of confusion about the reservation. Got confirmation twice in person followed by a call the next day (twice on 2 different days) telling me the particular trailer I wanted was 6 miles away. That was after I drove over to the Basse location to clear up confusion and was assured all was in order for Thursday pickup at Basse. The next morning another call informing me they didn't have the trailer and it was 6 miles away. Why couldn't they tell me when I made the reservation where the pick up would be instead of booking it for Basse pick-up then informing me the next day I had to pick it up somewhere else?

Rosie B. le

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Equipment was sub par. Staff was extremely friendly.

Michael L. le

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Le client n'a pas laissé de commentaire.

david L. le

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Le client n'a pas laissé de commentaire.

Alexandra S. le

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The drop off location was a truck repair company so it was very deceiving on if you were in the right location for drop off. Also very few people knew about the process for trailer drop off

Stephanie J. le

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Very little to no parking space. The location was closed as it was a Sunday. It is very difficult park “legally” with such limited space. Appeared to be car repair shop.

Ed D. le

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Le client n'a pas laissé de commentaire.