Customer Reviews for Sarracks International Wine & Spirits
(U-Haul Neighborhood Dealer)

12 évaluations

2305 Stillwater Rd E   Maplewood, MN 55119

(612) 276-3638

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Dimanche : de 11 h a.m. 6 h p.m.

Services dans cet établissement :

Pour nous contacter

(612) 276-3638

2305 Stillwater Rd E
Maplewood, MN 55119

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Dimanche : de 11 h a.m. 6 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

BINIAM TEKOLA 
Évaluation :
2

Wiper blades shot. The return process to Sarracks was less than expected. They seemed unsure and talked about it costing me money to return it there. I balked at that and said I'll take it somewhere else. They backed off that when I said I'll take it somewhere else. I took pictures of the truck all the way around as they didn't even leave the store to look at the equiptment to check for condition, or even if the truck was in their possession. It wasen't the professional approach I expected. Otherwise I was happy with the experence and the equiptment performed as expected.

Darryl Jennings 
Évaluation :
4

Make the online checkout and checkin streamlined. It was painful to complete and very glitchy. I won't rent from uhaul again because of it and the forced insurance

Justin Klein 
Évaluation :
4

Very nice owners. The UHaul computer system was a little slow and no wifi service in building, so it took about 30 minutes to rent. I highly recommend the online pre-check in to move the process along quicker (which I didn't do, so that's my fault not the owners). I rented it the same day as used, so that may have been an issue also for slower check out. The truck was in really good condition, and it was easy to return.

Cathy Fasching 
Évaluation :
3

The equipment I reserved was not at the location. I would expect the website to be updated.

Kayla Ulsby 
Évaluation :
1

At this exact location, they make you ( the customer) move the trucks if it is blocked in. They make yourself search for the serial number and will suggest where to look but they are not exactly sure as well where to look. It took me 35 minutes to leave with a truck after I had waited, moved the truck, handing them back the keys, plus having trouble finding the serial number with no assistance on coming outside to check. Very poor customer service from the start and to the end. After dropping off the truck, inspection was completed and I can barely hear very faintly from the guy saying ( have a nice day, you can go now.) when i was literally 5ft away. Atleast be polite and ask more clear that everything checks out and ask for a receipt or email confirmation. Instead of walking away and quietly telling me that i am done.

Jesse Yang 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gayle harrington 
Évaluation :
2

When I arrived to do my self picup, there was no key. I ended up having to call customer service and the whole process of obtaining a key to nearly 30 minutes. This made me late for my movers despite me arriving early to do the checkin.

Christina DeGrande 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asteer Abay 
Évaluation :
5

Charged 10 dollars for fuel when I filled it back to 3/4 of a tank. Between the cost of the fuel I put in and the 10 dollar charge for gas I put 20 bucks into fuel for a truck I drove 25 miles and had back 11/2 hours early

Steve Pinotti 
Évaluation :
5

Great experience.

John Dochniak 
Évaluation :
1

I was overcharged - I paid and reserved everything onlione but when I went to get my truck the guy reentered it all in his phone and charged me more than $90 more. I'm pissed

ALLISON HOFSTEDT 
Non les évaluations ont été soumises pour cet établissement.

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