Évaluations des clients Sav U Mor
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Sav U Mor
Ernest P. le
Le client n'a pas laissé de commentaire.
Carolyn B. le
Hello, I wanted to share the experience I had rented the truck from one of your vendors. When I approached the counter to pick up the vehicle I had reserved, I was ignored for about 10 mins because the man behind the counter was on a personal phone call. Then, he could not figure out how to complete my reservation or get my ID loaded to his system. I had done all of this beforehand through the app to make things faster and easier as I was on a time schedule to pick up the furniture I had purchased. He smoked at least 2 cigarettes, in doors behind the counter of the store, while I waited for him to confirm my reservation. About 45 minutes later, I was given a set of keys- the wrong keys to the vehicle. They would not even open the door. I went back into the store and he realized the keys to the truck I needed was still in the night drop box. It took about an hour to get the truck I had reserved. I took a photo of the fuel gage, not trusting my prior experience to make sure I was not over charged. The tank was a little over quarter when I got into the truck. I stopped at a gas station before I returned the truck to ensure I was not charged for fuel. I have now gotten my invoice. Not only have I been charged for fuel, the mileage price is higher than when I placed the reservation. I have been overcharged for the service that I used. Please reply with how we can rectify this experience. I am moving to a new home soon and surely will not be using your vehicles or services. This is unacceptable.