Great service and support from the local staff. Needed a lot of help after U-Haul changed the location and time of my pick-up without notice.LARRY V.
Customer Reviews for Save A Lot 477
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Urbana, IL 61801
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au dimanche :
9h am à 1h pm / 2h pm à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Waited over 30 mins to get checked out. Gas was 1/4 full but Uhual tried to charge me for 1/2 tank. 4th time I've had problems with Uhual. Would not recommend to my worse enemy.Shamill H.
Efficient pickup process.DANIEL C.
Le client n'a pas laissé de commentaire.Joshua G.
Le client n'a pas laissé de commentaire.TERRY S.
Le client n'a pas laissé de commentaire.CLARENCE W.
Maybe next time i can actually get the moving supplies i paid for a week before picking up the truck. Also still waiting on my refund for those items.CORY M.
Le client n'a pas laissé de commentaire.Sunghyun P.
Trailer was not hooked up, nor was there an offer to do so. Truck was on empty and required 90 $to fill. No contract was given, only emailed. Truck had issue that required being turned in at another Uhaul location 3 miles away from the first AND was the original requested pick up location. Which, also, had some 25 trucks on their lot compared to the pick up lot that only had 5.Troy P.
Assistant help me retrieve sunglasses I left behind.Gregg M.
Le client n'a pas laissé de commentaire.JOSE Z.
Le client n'a pas laissé de commentaire.Jeffrey J.
Check the vehicle over before renting. The truck had no oil reading on the dip stick, no gas, and the front tires were tilted in so something was out in the front end. Only needed for 24 hrs but we had to pay for a 3 day rental.Tami M.
Several transient/homeless people were hanging around the parking lot next to the area where other UHaul equipment was already parked. This might make drop off uncomfortable for some people.Michael S.
It was not very obvious that this was a UHaul drop-off station. I think some better signage would be useful.John B.
Le client n'a pas laissé de commentaire.Brent B.
Le client n'a pas laissé de commentaire.Vaibhav M.
The location was a dropbox in the parking lot of a grocery store. I didn't have any interaction with anyone except for the regional manager who contacted me through text. He was very helpful and kind.Joshua T.
Helpful staff. Return was quick.ANDREAS K.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Bryana C.
Le client n'a pas laissé de commentaire.JUAN V.
Le client n'a pas laissé de commentaire.John H.