Évaluations des clients Save U More

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Save U More

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Kris B. le

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I could not even get a receipt and when called several times, once there then to the main number could not get a receipt! You could not even tell me what the two additional charges that were charged on my card were for! I need this paperwork for taxes too, but can't claim a move without this! Would never ever recommend nor even suggest this place for moving or even groceries or other things you sell there.

luis C. le

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I have been getting trucks from this uhaul for some time.I know Nicole,keith and corey great crew.I have never had any problems like this last lady.sounds like she got her money back. no one is perfect all the time,

Shyla T. le

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I rented a 19.99 10 ft truck for less than 24 hours and drove 18 miles at 99 cent a mile rate and my card was charged 286.00 and no one could explain

chritine K. le

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Very friendly, it was fast and easy! Definitely recommend and will go back to rent a Uhaul truck again.

Kathy N. le

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Le client n'a pas laissé de commentaire.

erika C. le

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The crew a uhaul was great. They were so nice. The truck was clean and even smelled good This was my 2nd time renting from this place. Its crazy they have a pet store, deli, restaurant ,grocery everything you need. I went here the first time to get the truck. Now Im there 4 times a weak.Usually food related good stuff

Michael M. le

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I use this uhaul all the time every one of there employees always do a great job. It truly is the fastest joint when when it comes to getting you in a truck and out the door.thank you, Nicole,Corey and keith keep being awesome.

Kedric J. le

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Le client n'a pas laissé de commentaire.

Ken Z. le

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Le client n'a pas laissé de commentaire.

Christina L. le

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The online check out did not work. I tried multiple times and I called the store and left voicemails asking for them to call me back. No one called me back and they ended up charging an additional service fee since they had to check out for me, despite my efforts to check out myself to avoid this fee. Definitely disappointing and will not use U Haul again.

MARIA V. le

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Be prepared to see that the "office" is inside a grocery store. There's free coffee!

Erin B. le

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Wow! I received Excellent customer service from this location! I am so impressed. The staff was polite, helpful and made the process so easy. Thank you!

Ashley P. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Todd M. le

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Le client n'a pas laissé de commentaire.

Jose T. le

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Nicole's always nice and she's really professional wonderful system She's one of the best you have

Nathan B. le

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Skip the online return - which is very cumbersome - and just have the agent check vehicles in.

Richard T. le

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I tried to use your app to drop off truck but site under maintenance. So I was charged 20 fee. When I called customer service they told me to talk to the manager on site. Manger on site told me to contact UHual customer service.

John W. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

DOROTHY L. le

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The person who rented the truck to me was really friendly and helpful. Great customer service.

ROBERT D. le

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Le client n'a pas laissé de commentaire.

Meaza B. le

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Le client n'a pas laissé de commentaire.

Grace S. le

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Le client n'a pas laissé de commentaire.

singh S. le

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the guy corey was nice got me in and out.KEEP UP THE GOOD WORK

RUSSELL J. le

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The people working there were very nice

james S. le

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Forgot the guys name working with me sorry about that but he was awesome and very helpful got me in and out. thank you!

nir G. le

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Really friendly environment, no comments

Tiffany R. le

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Le client n'a pas laissé de commentaire.

Bruce H. le

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ANSWER the PHONE! I ended up having to drive down to the facility after several phone calls that were not answered and I could not leave a message as the mailbox was full.

Karl N. le

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I'm disappointed that they added a $17.00 charge for fuel. I only drove 7 miles and I put in 2 gallons of fuel, I returned it with more fuel than it had when I picked it up. The bed of the van was very sticky with previous renter spilled liquid. The brakes were not in the best condition.

Denise D. le

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I had to change the schedule a couple of times and the agent was more than accommodating and friendly! I will definitely recommend this location!

Shannon B. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Le client n'a pas laissé de commentaire.

David H. le

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last time I use uhaul I got charged for insurance I did not want and was not reimbursed as the employee said I would. I was charged a full day plus insurance for being only 30min. late. The person I returned the truck to was a complete moron and did not know what he was doing. This is the second and last time I will ever use Uhaul They SUCK!

Glen W. le

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You need to change nothing you did a wonderful job the best job from U-Haul I ever experience keep it up great work

cimione M. le

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Le client n'a pas laissé de commentaire.

LORI L. le

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Keep doing what your doing. Great staff and exceptional service.

Gerard J. le

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great people also loved the food thank you

Adrian K. le

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corey was helpful got the job done

dan T. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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I got triple charged on two trucks that I didn't rent. You people are con-artists. Some people work hard for a living, you steal their money and call that working. You don't give your franchises sufficient access to your system in order to fix your theft, for obvious reasons. You guys should be out of business so that someone honest and reliable can rent trucks at outrageous prices.

Susan C. le

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Le client n'a pas laissé de commentaire.

Susan C. le

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Le client n'a pas laissé de commentaire.

Gloria G. le

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The truck I received did not have gas in it. I almost ran out of gas doing my move.

DAVID H. le

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Le client n'a pas laissé de commentaire.

Jay H. le

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Na thank you

Melanie T. le

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Le client n'a pas laissé de commentaire.

Wanda F. le

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Le client n'a pas laissé de commentaire.

Tim D. le

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Was charged for equipment rental and didnt want it and didnt use it. Gas was lower then stated.

Elizabeth S. le

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Everything was great and representatives were very friendly and helpful

Michael G. le

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Le client n'a pas laissé de commentaire.

Brittani W. le

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Le client n'a pas laissé de commentaire.

Tristen C. le

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Le client n'a pas laissé de commentaire.

Jill T. le

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Le client n'a pas laissé de commentaire.

Keoni K. le

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Le client n'a pas laissé de commentaire.

Natalie H. le

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The 24/7 truck pickup through a mobile phone did not work for me. However, the Uhaul employee in the store started work early in order to help get me on my way. I appreciate all his help!

angela L. le

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I has a bad experience the last time . However, this time was great! Lexi was our customer service representative and she was awesome!

Clayton M. le

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Le client n'a pas laissé de commentaire.

Gerard J. le

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Nicole was extremely helpful.

JAMES C. le

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We filled up the tank and returned as instructed. We got charged over $100 because they said we didn't fill up tank. We had to go through hoops to prove them otherwise. The local management has been evasive at best. Corporate office was not helful in advocating for us. Almost 2 months later I am still trying to get my money back. Very unprofessional customer service Stanislav and Nicole!!!!!

Nicholas H. le

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Just sweet

mary E. le

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We reserved the size trailer we needed 6 wks. in advance.. The evening camw that we neede it and the location we were to pick it up had no record of it. No trailer there for us! We found one at the other location, but larger and more money. But, to there credit they rented that one to us for the price of the smaller one. It was quite nerve racking as we NEEDED that trailer at that time. Not sure if we'll use U-Haul again.

Ric L. le

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Le client n'a pas laissé de commentaire.

Yong H. le

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no

Richard R. le

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I have to say this was a good experience Cory took great care of us he was very professional kind and quick keep up the good work

MARIEA C. le

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A lot of U-Hauls and this was the best experience I've ever had Cory was so friendly and fast I would definitely come back again or send a friend

Gerard J. le

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Very friendly and accomodating

Lemern E. le

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Le client n'a pas laissé de commentaire.

Rhonda B. le

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Super friendly staff

Brian H. le

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I was just use to a uhaul store , not one inside another business. People at this location were nice and got me going quickly. Just didn't go out to truck and do a check on things before me leaving. Found a dolly in truck that was left by another customer.

Jeff G. le

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Unusual location but honestly the best experience I have ever had at a Uhaul store.

Jill S. le

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When I got into the truck it stunk like rotten dirty feet. It had stuff spilled all over the console. Then driving it, it shifted irregular, and the front end had a shimmy. I had rented it for 24hrs, but returned it after a few hours as I was afraid of it breaking down. I have used uhaul many times, but this was the worse!!

Henry A. le

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Le client n'a pas laissé de commentaire.

Jonathan S. le

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Le client n'a pas laissé de commentaire.

Cheryl V. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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Le client n'a pas laissé de commentaire.

Dee Ann M. le

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Great customer service would defiantly rent from this location again!!

Evelio O. le

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Just keep on smiling...! :-)

Tim J. le

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The U-haul itself was clean and it did what I needed it to do. My dissatisfaction is with save-u-more itself. I went in at 1:00 said I wanted to rent a truck they said sorry we have nothing. Everything outside is reserved. I left disappointed. I go online to reserve a truck and it says I can reserve a truck from save-u-more I was confused since they said they had nothing. So I did it online picked it up at 1:15 and there was no issue. Wonder why they lied. Anyways I wouldn’t recommend this place because they turn customers down.

Eriver E. le

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for me just keep and do the same cause im satisfied

Walter D. le

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Don't see how you can improve. Nicole was a pleasure to work with.

Gerald C. le

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Le client n'a pas laissé de commentaire.

Adam P. le

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Mileage on odometer was off by over 400 miles, gas tank was less full than initially listed on paperwork, and I was charged over twice the amount I should have been due to these errors. I now am having to go back and forth in order to get the bill corrected when I was told that it would be changed in the Uhaul system before I left the lot with the truck.

angela L. le

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Did the online check-in for drop off. 3 minutes past 4 hrs by the time I found the night drop for the key, they ended up charging me for a full extra day. Also I went 30 miles total and put in a gallon and a half of gas to bring it back up to a 1/4 tank. They said that it was less than 1/8 of a tank and charged me for 5 1/2 gallons of gas. Like what is the gas mileage of this vehicle there's no way I could have traveled 30 miles and used 5 1/2 gallons of gas. Total rip-off. My bill for 4 hours... $170.00. I will never ever use Uhaul again

Sherri M. le

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Le client n'a pas laissé de commentaire.

Jake T. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Best Uhaul experience I have ever had!

Sarabjit K. le

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Le client n'a pas laissé de commentaire.

Jeneia K. le

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I have to admit that I used this locations servi es 2 weeks in a row. 1st time was great, 2nd time not so good! I locked my keys in back of the truck. I took an uber to this location, I was 5 minutes shy of them closing and one of the employees basically told me to come back in the morning! Stress loke no other, I felt thrown to side. I had my son with me, what if I was alone out here? The keys to my house and car were all on that ring. I didn't appreciate that service but in the morning I was greeted by better folks that handed me an extra key within minutes

Jimmy B. le

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They need to clear out their voicemail because you can't call in and leave a message.

Randy M. le

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Staff has excellent people skills. Always friendly and helpful

john K. le

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The process went much better than I anticipated. I was out and on with the move very quickly. Individual helping me as great!

Angela H. le

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Le client n'a pas laissé de commentaire.

Philip E. le

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Very good service, speedy and helpful.

Adam B. le

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Le client n'a pas laissé de commentaire.

KEVIN J. le

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Le client n'a pas laissé de commentaire.

Ed A. le

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Le client n'a pas laissé de commentaire.

Jolynn K. le

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Truck needed oil change and had several things of trash in bed of truck. Staff were very friendly and helped quickly.

Mike G. le

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Attendant wasn’t at desk when I returned. No clear spot to leave key. Would be helpful