Customer Reviews for Schmit Towing
(U-Haul Neighborhood Dealer)

43 évaluations

92 43rd Ave NE   Fridley, MN 55421

(763) 575-7003

Heures d’ouverture

  • Mon-Fri: 8 am–4:30 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(763) 575-7003

92 43rd Ave NE
Fridley, MN 55421

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–4:30 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Le client n'a pas laissé de commentaire.

Diane W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica G 
Évaluation :
2

There was trash still in the bed of the truck when we picked it up. The facility that we picked it up from said they don't clean the trucks and it was apparent. The app was helpful for making changes to the pick up location.

Ashlee S 
Évaluation :
4

The assigned vehicle was blocked in by other U-haul vehicles and a trailer. It took several extra minutes to get those moved so the vehicle could leave the lot. Had a staff person onsite in the towing vehicle not been present this could have been a much longer wait. As it was, he needed to get a lifter out to move the trailer.

Gregory P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leo B 
Évaluation :
5

No improvement needed. They did a great job.

Scott E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bradley m 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Florin G 
Évaluation :
1

I did not receive my security deposit back of $150

Tiffany D 
Évaluation :
1

Please make the truck is clean before renting it. The previous customer left smelly items inside the truck asnd we had to wait for it to be cleaned.

Daniel E 
Évaluation :
1

Got rerouted to drop off here even though I was never contacted or asked to. 14 miles out of my way. Had a dropoff selected that was only a mile away but apparently U-Haul deemed it necessary to reroute it all the way across the city. Then the people there didn't want it and said they didn't have room for it. As lifelong customers...this may very well be the last time we use U-Haul.

Tyler V 
Évaluation :
4

This location was closed when I dropped off the trailer so I did not have an opportunity to speak to anyone and could only see the location from outside the fence.

Michael E 
Évaluation :
4

It's not the fault of the location, but it would be nice if I ordered something, like moving blankets, that they would be verified if they have them there. As I then have to travel to another location and spend more money to get moving blankets when they say I can get them at this location...

Lukas G 
Évaluation :
3

One of the guys in the office who greeted me said they didn't have the truck available as a joke and didn't express he was joking. The other guy was polite and said they had it. I didn't go there to be fucked with. The gas gauge was closer to 1/2 than 5/8 full. Also, the back of the truck was not slept or cleaned out, had broken wood, papers and dirt throughout, and I had to use a shiv and hammer to unseal the gate because it had been frozen shut.

Michael P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Huda F 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug S 
Évaluation :
3

No assistance in unloading vehicle dolly, not particularly friendly

BRENDAN M 
Évaluation :
1

This was a very frustrating experience. They had a construction cone in the way. I found some contractors who said it was closed until 5pm because they were hired to redo the parking lot. That would make the return late. He was kind enough to let us in due to circumstances and he would talk to the owner. It wasn't fair to us or the contractor. Poor communication and service. If that return location was not available, it should have not been an option. It should not be the customer's res

Barbara P 
Évaluation :
5

Everything was perfect! Your staff was friendly and extremely helpful. I only caught one name; I believe it was Jacob. He went above and beyond to get me on my way and, the next day when I returned the truck, he was absolutely great. The two young women who were manning the desk on both days were so pleasant and helpful.

Edythe M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P 
Évaluation :
1

The individual who checked the uhaul truck in did not inform me of any additional fees that would be applied. Apparently the gas tank wasn't filled to the correct point because I was charged for missing 3 gallons of gas. I followed the information on the uhual provided papers and filled the gas tank accordingly, but was still charged and wasn't informed of this before the return process was completed. I was there in person so there was no accuse to at least inform me of that. I would've been more than happy to fill it up instead of being charged and then only knowing about the additional fees after I got the receipt in my email. Terrible business practice and seems like a shady tact to get more money.

David V 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Naomi J 
Évaluation :
3

We should've been able to get the uhaul at 1st location....yard was full. Also she didn't/wouldn't give me my military discount

Lynda D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra M 
Évaluation :
5

Everyone was very friendly and very helpful great place to rent from

VICKI A 
Évaluation :
3

I ordered a two wheeler and was charged, but it was not with truck.

ELLEN N 
Évaluation :
5

This was NOT the kocation we requested for drop off. 15 miles out of the way. This cost us extra time and extra gas. Not happy!

Jeffrey K 
Évaluation :
5

Went above and beyond to try to support us!

Ellen S 
Évaluation :
4

Staff were friendly, but so much other business is happening you have to wait for everything.

Brenda W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIMBERLY K 
Évaluation :
5

They were very helpful and quite aware of the process to get me set up for our 1400 mile drive. Nicely done!

Michael F 
Évaluation :
1

The 1st place we went to wouldn't rent a one way. Then they sent us to a towing place which had only 2 trailers. The one we had a reservation for the running lights did not work then when we were half way to our destination we got a call that we needed to drop the trailer in a different location which was way out of our way. Not a good experience!

Ken B 
Évaluation :
3

The agreed location was listed as being open till 5:00 but was closed at 4:30. Went to Schmitt towing to drop off but they never recorded the trailer as returned.

ROGER P 
Évaluation :
2

The person who checked us in was slow and unhelpful. They didn't help us check to make sure the trailer was hooked up properly or the lights were working. They also left stuff in the trailer that we had to clean out - it was obvious they never opened it up when it was checked in last.

STEVEN M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EARL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyle N 
Évaluation :
2

Disappointed that my trailer was not functional when I picked it up (some of the brake lights were not functional). They instructed me to go to another UHaul location to swap for a trailer. The second location did not have another trailer to swap with, so I waited 1,5 hours for someone to manually replace wiring and lights. For a 1-day rental, this was very upsetting and made my day much more complicated.

Nicholas S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYLE N 
Évaluation :
3

The Schmit Towing facility was very congested. They are a towing company and they have customers coming and going picking up cars that have been towed to their facility. Not really what I would expect for a UHaul Facility. They did have a person that helped me and they had decent service.

Mark R 
Non les évaluations ont été soumises pour cet établissement.

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