Le client n'a pas laissé de commentaire.
greg C
Customer Reviews for Schmitt Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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While some people like / need contactless service to pickup / drop off outside normal business hours (I've had that need before), some of us prefer personal contact & friendly service.
Nathan HVery friendly people, great customer service, highly recommended!
Dennis TNothing! Everything was excellent!!
Tina SGreat staff. We have used this convenient location before.
Jerry TVery positive wxperience.
Robert GGrateful for their customer support, will definitely be using this place again.
larry vBetter internet service. Less steps to online rent. Fairer pricing.
Jacob KThe girl was rood and doesn't know direction of where located truck, she sent me back and forward to find the truck and was very rood about it
DZMITRY SThe owner was so nice and accommodating.
Michael Rthe aux port in the truck didn’t work, but the man who helped us at pickup was so helpful, i’m sorry i don’t remember his name
Makenzie SNone, great inventory
Robert WQuick and easy to get in and out and also very friendly customer service
Anderson HNothing the service provided to me was excellent. I reserved trailer less than 12 hours before I needed it and they had Sunday hours which was perfect for me.
Jerry DVery good service and nice people running it.
Mark MThey worked with me to make sure I got the equipment I needed at a fair price. Good service
Paul BVery pleased
Kelly BEasy drop off.
Matthew BThere was a mix up on the payment but the manager fixed it right away.
Terri HSCHMITTS SERVICES DOES NOT NEED TO RENTING UHAULS, they are EXTREMELY unprofessional, they like to charge your card $167 MORE AND they don't even give you a phone call to explain the NEW transaction. They are fraudulent, horrible and just down right need to be SHUT DOWN! Since this experience I WILL NEVER rent a uhaul again. I would rather WALK every single box to the new location than to ever rent another uhaul. I'm out $230 for a 24 hour rental that has MAYBE 50 miles put onto it
Emily GQuick and easy service; no problems.
Randy BGreat people and friendly.
David SDrop-off was easy and simple, and was able to check the trailer back in the next day over the phone.
JUPESI Ggreat service
Lewis LThe service was excellent!
Ignacio SNothing! Don’t change a thing.
David SI have used this location numerous times, it has been exceptional every time. Thank you for what you do.
Jesse Fplease ask business to actually ask before adding insurance cost when not included in contracted price
Brian KReally expensive prob won’t do it again
Melissa SThe worst customer service I've ever had. Lost truck for 2 days after dropped off. Building is very sketchy looking . Then lied about looking at their camera's for drop off time .
Melissa AIt was difficult to do the after hours drop off because of cell service limitations. I tried 3 times to go through the steps specified online, but I gave up taking pictures of everything using the link provided by Uhaul and just put the keys in the drop box. Customer service during hours of operation was great and I've rented from this location many times.
Gabrielle MTwo questions on my particular rental vehicle. Do UHaul trucks have cruise control? I saw the +/- switch on the stalk but could not find any other controls. I had problems getting either 12v outlet to work. They need to be checked for proper function (blown fuse?).
Dave WVery much appreciate the service!
Jon MI called and told the owner that I had gotten sick with Covid and would need a few days to get back.. when I felt better I went to get truck and it had been picked up by him and ith all my stuff in it.. I’m filing theft charges for my stuff inside truck.. I gave a extra $100 deposit for truck.. if he needed anymore money he could have called I would have gladly payed him.. there’s a certain way you are supposed to conduct yourself asa business owner that wouldn’t be a good choice.. also I had called U-Haul main office aswell and let them know.. definitely didn’t deserve to have to go look for my stuff
Joshua WThis U-Haul was a lot further out than my original, making my travel distance further. That was very unfortunate.
Mariah THas nothing to do with the location the guy was super nice just the truck was horrible it broke down on us and we sat for two hours at a gas station in some town I don't know. The truck wouldn't shift out of park the guy took the inside of the truck apart and never put it back together for us just left it like that and told us to go it messed up twice more causing us to struggle with it yet again it was a mess will probably never use U-Haul again the simple fact it takes over a half hour to get someone just headed to where we were and another hr to get to us to even help us the message we gave them about what wasn't working was never relayed to the mechanic correctly either. It was a complete mess.
Natasha JGreat experience. They came out to the trailer and got us all hooked up. Very friendly and helpful.
Jon MPete was AMAZING. He was very helpful and respectful. He has wonderful customer service skills and is very personable. Will definitely be going back!
Kerrigan HAll good. Easy pick up & drop off
Michael Lfrom beginning- I had advanced reservations that were made at another Anderson location(ACL) days prior .i arrived 25 mins early to pick the truck up when I arrived I was unable to get the key due to the location not being able to be picked up on my phone location to get the key out the lock box .. so my reservation were moved to this location which pushed my move time back another 2 hours .. The rep was really nice and willing to make sure that I got a rental but the first truck i received needed some maintenance work done to it and it shook really bad while driving it .so it had to go back and then I was giving another truck (2nd) where there wasn't even a quarter of gas in the truck and that broke down on me 6x's through out a move and I had to call roadside on the side of the highway I was able to push the truck after I kept restarting it to my new home where road side came and look and fix the truck which push my move time back another 6hours. and Then i was still expected to return the truck back at the time 1hour before i received the truck which was at 11am. I was able to call and Uhaul while waiting on roadside and spoke with someone who was trying to contact his regional manager and was unable to do so so he sent me an email where he told me to fill this form out some I wouldn't have to pay for this bad experience this was absolutely the worst experience of have ever received with U haul me and my family rent there a lot not sure if i will again if U haul is not willing to make this right
johnnell yThe gentleman who helped me out was extremely nice and helpful! Excellent customer service
Melisa AWe've rented from Joe several times! Great service!
PHOEBE CIt’s worked great we will be getting again soon :) thank you
JONI CEverything went smooth. No hassle
Patrick MN.D.
Matthew TNothing it was great
MONICA R