Have the pick up location ready for the Customer so they don't have to wait 1 hour to get the truckJOHN S.
Customer Reviews for Schomberg Esso
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Schomberg, ON L0G1T0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 7h pm
- Sam : 7h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/18/2021 - 5/19/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
First the truck that was assigned did not work. Secondly the person inside the station did not know what to do or where the keys where for the truck. She made numerous phone calls to the owner of the gas station to figure out what to do My pickup was scheduled for 8:00 am. I did not get a truck until 9:21 am. The move out time was scheduled for 9:30 in downtown Toronto. So we lost our spot to reserve the elevator and had to drive down in traffic. I will never again rent from this location nor will i use the online check in It was useless and i had to go back and forth between gas station attendant, owner and U-haul. What a waste of time. Also we ordered a dolly and there was not one available as owner said they dont have Dollies. would have been nice to know when bookingPatrick R.
Le client n'a pas laissé de commentaire.Barry J.
There is no U-Haul rep at the location when we dropped the truck off. The woman at the Esso had no clue what she was doing and told us we couldn't drop the truck off. I filled the gas tank and took a picture of the fuel gauge and then the same woman proceeded to add 10 $worth of gas and charge it to my credit card. I found the woman back the next day and she was very uncooperative. I called the U-Haul customer service and after they viewed the photo they gave me a refund. The Esso on Hwy 9 in Schomberg Ontario needs a lesson in not stealing from customers.Winona C.
processing took almost 1,5 hours.. Software didn't work.. clerk did not assist with pickup. we had to call the owner on the phone. I will never book another rental from a gas station. Everything was suppose to be booked and organized before we arrivedchris C.
This place is open 24 hours so no worries about dropping off the truck properly. The uhaul Mobile drop off worked perfectly.Trevor B.
Le client n'a pas laissé de commentaire.Grace M.
Le client n'a pas laissé de commentaire.VITALIE U.
Gave priority to any other customer that walked in as they were a gas station. Smokes, lotto, gas. I had to wait as they came into the door. 15+min and I was there first. The manager did not know the UHaul system. Which was broken due to the inability of being able to upload your license. Not to me tion none of my equipment was on the truck. Utterly ridiculous.Michael M.