Évaluations des clients Schroon Lake Sunoco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Schroon Lake Sunoco

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Gary S. le

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Attendent didnt want to help, and blamed his computer for not being able to get my reservation... ended up calling a rep and reordering it over the phone...

Carlos D. le

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Le client n'a pas laissé de commentaire.

Carlos D. le

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Truck had water inside and it was dirty. Manager didn't help with the change of switching trucks.

David B. le

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They had trouble checking us in for the return, so they told us to back the trailer into an empty spot and for us to call uhaul to do the check in over the phone. Won't use them again.

Julie W. le

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Nobody was even there.

KATHY M. le

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Le client n'a pas laissé de commentaire.

john S. le

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Le client n'a pas laissé de commentaire.

Lance M. le

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Easy check-in.

Craig W. le

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I have dropped several trailers there and they are always accommodating, expeditious and friendly.

Kerri L. le

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Variety of vehicles available for pickup was decent for being located im a small town. Good service.

Travis N. le

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U haul leaked and personal belonging and damaged some items. When picking up u haul had to hook up own trailer with no help. The 6X12 had a new door replaced on it with new end caps on top corners witch leaked.

John F. le

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Nice people. Very easy to do Business with.

Tim P. le

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I had a confirmation to pick up a trailer at Glens Falls. The day before I was to pick it up I was told I had to drive 1.5 up to Schroon Lake and then back to get a trailer. This is a horrible business practice to confirm that everything is all set and then last minute change the location and make a 3 hour drive to get the unit. If you didn't have one, you should not confirm. The SchroonLake location had not one with knowledge or to help, the electronic plug was not the right one, just a mess.

David P. le

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Cricket was very helpful

Shellie S. le

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I really like U-Haul and kinda understand the location thing really nothing in this area. My miles were mostly spent driving to and from location picking up and dropping off U-Haul as my move was only maybe 10-15 miles. But that is to be expected in this area I suppose. I used U-Haul several times with no issues and will use them again as well as recommended them to friends. Thank you

Zachary M. le

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Le client n'a pas laissé de commentaire.

charles S. le

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Very nice service. Wish they where set for cash back payment instead of just refund on card. But other then that was a pleasant experience.

Craig W. le

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Your system works for me. I will be renting two more trailers in the next four or five months and if they perform as well as the last two I’ll be very happy. One note, this last trailer leaked a bit. No damage to my cargo but you may want to reseal.

Jeff S. le

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Le client n'a pas laissé de commentaire.

Maxwell N. le

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Absolutely nothing. The service was fast and efficient. Rental was a breeze.

DAVID C. le

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When someone rents something from one location dont have them drive 70 something extra mile out of the way to pick it up.

Eugene A. le

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Nothing it was easy

janet C. le

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We were guaranteed a pick up in Glens falls and had to drive an hour away to pick up truck.

Tyler G. le

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Staff needs better training on the check-in process and how to work with online reservations. Very friendly staff though.

Neil L. le

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Le client n'a pas laissé de commentaire.

JOHN G. le

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Le client n'a pas laissé de commentaire.

FRANK H. le

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Bad check in experience. Very limited area to park trailer, had to request (beg for) help to disconnect trailer (I am over 70), personnel were not trained on equipment or checking system and system was not working correctly. I called Uhaul directly from location and Laffeyette in NC tried hard to help me but could not get the system or location personnel to check me in. It was only after CRICKET (a very nice and helpful lady) arrived, after I waited over an hour, that I was helped and treated like a valued customer. She corrected the problems and called me back (I finally had to leave after 1.5 hours to an appointment) that I was checked in. Uhaul and Schroon Lake Sunoco - DO NOT LOSE CRICKET - she should get a raise!!

Robert R. le

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Le client n'a pas laissé de commentaire.

Edward A. le

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This was the easiest time we have ever renting a u-haul. I can not think of any improvements that need to be made at this location. Everything was so quick and easy. Would recommend to anyone in this area.

RICHARD S. le

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Le client n'a pas laissé de commentaire.