Customer Reviews for Scott Hill Business Group
(Concessionnaire U-Haul dans le voisinage)

45 évaluations

9886 120 St   Surrey, BC V3V4C9

(604) 501-3070

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 9h pm

Services dans cet établissement :

Pour nous contacter

(604) 501-3070

9886 120 St
Surrey, BC V3V4C9

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 9h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY A. 
Évaluation :
3

i was told my charge would be 51 $but on my card it reflects 63 $

Dilsher S. 
Évaluation :
5

Everything was amazing! Thank you!

REBEKAH G. 
Évaluation :
5

Everything was awesome :) Nothing to improve

Gurbachan K. 
Évaluation :
1

I have the worst experience with U-Haul. I have never seen such poor service. I don't understand why you guys book online when you don't have the equipment. About ten minutes after the booking was completed and I got the confirmation, I got a call that there is no 15' Truck available and I would need to go to Kelowna to get one. Then finally, we got to book a truck at the location we got from. But we could not get the truck at the scheduled time but hour and half after that. It's a worst piece of service. I would not recommend but tell my friends not to go to U-Haul.

GAGANDEEP M. 
Évaluation :
5

To service the trucks and oil too

karl R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HILARIO H. 
Évaluation :
3

Site lacked a dolly and the moving mats that I ordered.... Pretty inconvenient

Simandeep M. 
Évaluation :
2

I was told I could pick up the vehicle at 7am as per the conversation with the U-Haul representative, however I was stuck on location twindling my thumbs until the store open. I couldn't really leave as I live on the other side of town and it would be pointless to leave and come back . I tried calling your toll free number was stuck on hold for an hour and another time for 30 mins. Like what the heck. I will never use U-Haul again. I better not be charged from the 7am reservation

RISHI C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah R. 
Évaluation :
2

I guess truck need a good service.

KAMALDEEP G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANDEEP D. 
Évaluation :
1

The lady over the counter was really rude. First of all We did get the vechile late. Then on return, We were willing to pay the extra charges for getting it back a bit late than expected. And even then she gave us attitude saying we said something to her. I won't ever be going to this location anymore. I have booked U-Haul many Times from different locations this is the worst one ever. Seriously guys do something about it.

MANKIRAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANDEEP D. 
Évaluation :
5

Very helpful and accommodating

Karanbir S. 
Évaluation :
5

Awesome store

Arpit G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAVDEEP K. 
Évaluation :
1

They overcharge me I don't even select collision coverage but I saw they charge me on bill

Navroop S. 
Évaluation :
1

She is told me 49 Cents charge but she charge me 69Cents i never gone next time

satnam S. 
Évaluation :
3

I booked my truck for Sunday. I was told that it is for full day and dolly is included without any charges. Next day when I went to pick up , I was told truck is not available. it was due for pick up by 11:00 at Phantom tire in Surrey. I came back and called and finally got it from a different location. I picked it up by 1:00 and able to get only for 7 hours. I had to pay for dolly as well. Overall I am not very pleased the way situation was handled. I would like to compensated for the time that has been wasted due to U-Haul's poor service commitment. Next time I will think twice before calling for a reservation.

RAMINDER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jagdeep B. 
Évaluation :
4

well taken care by these folks…plan to rent there again in the future

Kenneth S. 
Évaluation :
5

The lady who helped me was amazing. Definately I will recommend this location to my friends and family.

MUNTAKIM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HARVINDER P. 
Évaluation :
2

The truck i got had a bad smoking smell, as I'm a non smoker its really hard for me to drive that.

RAVI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harjinder S. 
Évaluation :
1

When i went back to return the truck yesterday , i told to guy that i need my receipt and he said owner is not here and i dont know anything about this. So just leave the keys and leave. I felt so helpless. After 2/3 hours i got email that you charged around 62 dollars for the truck and when i saw my credit card statement today its saying around 78 $charged. I want proper explanation for this. Never happened like that before with me. Really bad experience.

Damanpreet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jobanpreet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENETH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine M. 
Évaluation :
3

service was located in a variety store and the owner gave priority to other customers, but went quickly enough

Seamus N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gurdev S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parminder S. 
Évaluation :
2

It was brutal. The woman at the location was nice but told us we couldn't park there. Got on the phone with Ihaul who asked us to go to second location. Went to second location and man told us he'd fine us if we left the truck there. Ended up having to drive back to first location. Very disorganized and wasted my time. Wasn't impressed at all.

Derek R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Binderpal G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gursewak D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George K. 
Évaluation :
2

Cigarette buds and dirt in truck, no lock on the back to secure the cargo and empty nutella box.

Arjun G. 
Évaluation :
5

Just wanted to mention how friendly staff was from start to finish with our experience today.

Edmund L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph M. 
Évaluation :
2

Too nearly an hour to check in and get the truck. Missing 8 moving blankets.

Kevin G. 
Évaluation :
5

I brought my truck back early and because they were not expecting me the uhaul manager hurried right in the location to return the truck. Thank you for good service and a great truck.

Jo Anne M. 
Non les évaluations ont été soumises pour cet établissement.

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