Le client n'a pas laissé de commentaire.
Leopoldo H.
Customer Reviews for Scotts Rent All
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service, and easy drop off!
Denis Y.Agent was awesome. Was no self check in. Had to wait for them to open. Also this was more than a hour out of the way from original pick up site reserved
Jason F.I was charged for 2gallons of gas when the “miles to empty†was a little more than when I got the truck. Working on getting this rectified. Should not be charged for additional gas, in my opinion.
Douglas G.A quick intro to truck controls and switches etc. would be helpful
Florence P.I will use again, very good people to work with.
GARY B.Offer to help remove the trailer from the customer's vehicle - I had to do it myself and move the trailer by hand to its final location
Mark Y.They didn't charge me so I had to drive back. Thought the 1800 number charged me. Nevertheless, I received an email saying I got a bill for a toll. Can't get in touch with anyone unless I wish to stay on hold for over an hour.
Jules A.Nothing. Both staff members where amazing. Place was clean and welcoming. Dropping off was easy as could be
Aaron S.Very nice associate! Had an older truck with over 100 000 miles that showed wear and tear. No issues with driving, just cosmetic.
GEORGE S.More staffing, only one person on duty
bill H.Had to wait an hour and a half past my pick-up time to get the trailer because no person there knew how to do the transaction. The person who usually did this was out on a job interview. It looked like a very nice garden supply store, not so great U-Haul.
Dwight D.The nicest, cleanest unit l have ever rented. Very pleasant staff and easy application
Beth D. | Expérience généraleStaff is excellent! So friendly, polite, and helpful. Climate controlled facility is new and easily accessible. Would definitely use again should the need arise.
Steven W. | Expérience généraleGood experience
Mary B.More reliable customer service that won't hang up on you.
Benjamin S.No further improvement needed.
Timothy W.They are perfect. Nothing to improve !!!!
Michael K.The dealer did not hook my trailer up, I had to do it myself. He also did not give me my dolly. I had to go back and request it. Extremely lazy. Will not go back.
BRENDA P.Great experience! Easy rental process, clean storage space and friendly staff! We will use you again in the future!
Melinda S. | Expérience généraleTrailer leaked and messed up some of my items rented a closed trailer so my items didn't get wet and paid $301 for a closed trailer….
Jennifer D.I called to set up my reservation after have a difficult time on the website. The ladies I spoke with were curtious and very helpful.
Tracy A.Uhaul needs a rewards, loyalty program.
Steve C.When I picked it up, the truck was covered in squashed bugs, made it difficult to see. i had to climb up on the hood and try to clean the window. Great truck though. it looked like the previous renter drove through a swarm of locusts at 90 mph. Perfection Automotive was the closest drop off point and I requested that one. No hours posted online that I could find and the answering machine was on but no one answered or called back for three days. So when I got there on a Saturday morning, It was locked up nice and tight. I couldn't even pull off. I had to pull in someone's driveway to regroup. Thankfully, the place on Butler was open and the lady was great and U Haul did not charge for changing the drop off. A decent message on their answering machine or a webpage with hours would have saved a lot of drama. Or maybe a call back.
mark C.Be aware that when they say you have 2 days, they mean from the exact time you rent. I was given 2 days, but it had to be returned before 10:00AM. Brought it back at 4:00PM and got stuck with another day's rental.
Greg B.Scott's Rent-All practically welcomed us with opened arms! They were more than friendly and all, if not most of their storage units are brand new. The convenience of dropping off my UHAUL truck and trailer was such a major plus. Initially, UHAUL had informed me that I'd have to drive to Virginia for my drop off, but they kindly worked with me. Thanks again for all your assistance in our move Scott's Rent-All and family, YOU GUYS/GALS ROCK!!!
JACK C. | Expérience généraleGreat service! Consistently delivers positive results!
James B.The truck sounded like it had an exhaust leak when first started.
Mark S.Nice and clean store to drop off to
Eric M.Excellent service!
JOHNNY BLAINE M. | Expérience généraleFreezing cold the day I needed to grab the Uhual and hitch it up to my truck. The guys came out of the shop ... defrosted the hitch with a torch ... did alll the heavy lifting ... made certain I was plugged-in properly and hooked-up safely. High INTEGRITY folks. Bunch of Good Ol' Boys just look'n out for their customers. It was a throwback for sure ... and, i sooo APPRECIATED THEM!! Recommend this shop HIGHLY!!! :)
ERIK A. | Expérience généraleMathew was friendly and courteous!
Jalyn C.Easiest rental I've ever experienced!
Betty T.We dropped off our truck after hours and checking out the truck was simple. The location did look well kept and cared for from the outside. No issues there.
Scott B.Thanks Matt. Much appreciated
Jeffrey S.Great service!
Donna N.Everything went great, smooth transaction.
Donna N.Nothing keep up the great work.
Scott A.Trailer had issues with the rims or tires, it beat my brains out from the vibrations from it hopping from rim or tire issues. 805 miles round trip with this trailer hopping even with a car on it, a 15 hour round trip took 22,5 hours because I had to drive as slow as I could on interstate with out getting a ticket for impeding traffic.
James P.Always fantastic service!!!!
James B.Easy and friendly service at Scott's. Thanks
GERALD P.Don't send the customer miles away for a drop off when there is one local. The local guy said I couldn't drop it off there and couldn't say how much more I would have to pay to drop it there local. Ended up paying for extra mileage to take it to a different location! Picked UHaul because of the local drop off. Budget MUCH cheaper!
Stephen R.Nothing to add here.
Paul N.Great Service! Thanks!
Ronald M.