Évaluations des clients Scottys Fleet Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Scottys Fleet Service

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Chris J. le

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Those people are outstanding I wouldn’t change a thing!

Gary R. le

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Location was right off of Rt 7 in Winchester, Va. The owner was there. Paper work was dispensed of quickky, and cargo can was brand new. A great experience. Thank you.

Chris J. le

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Fantastic! Nice people, great service. I would recommend them highly

Timothy M. le

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Le client n'a pas laissé de commentaire.

jeff L. le

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I only the pick up truck for an hour to move some flooring. It looked and drove as if the truck was brand new.

Connie R. le

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Le client n'a pas laissé de commentaire.

Vernon S. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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The location was great and easy to access. Well lit at night. Will definitely use again. Uhaul - your website kept crashing repeatedly on me while trying to pick up my truck, it was frustrating to say the least. I had no issues like that with my prior rental.

Joy H. le

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Le client n'a pas laissé de commentaire.

Ken A. le

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You can’t improve perfection. My uhaul rental of a cargo van was so quick & easy. The van was newer & in excellent condition.

Chance S. le

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Scotty's was fantastic. However, U-haul was absolutely terrible in this entire experience—they messed up my reservation on the website, wouldn't fix it or let me cancel the entire transaction, and ultimately left me having to leave my vehicle in Virginia (where it will be for one more week), and charged me an absurd amount of money for the rental. Again, Scotty's had nothing to do with this. They were great in every way. UHAUL CUSTOMER SERVICE WAS A DISGRACE. Call me 8508674181

Don G. le

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Returned equipment 2 hrs early and was charged a extra day that I didn’t have any equipment and could not get the location to answer and got no help from the u haul rep

Deanna V. le

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Quick, convenient and friendly. My three favorites.

daniel B. le

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Very easy to drop off the truck. There was a previous dent on the cab that was noticed by the person checking the vehicle in. I was able to show a dated picture from my phone, with the damage. The person checking the vehicle appreciated that and made checking in much easier. I recommend taking pictures inside and out of the vehicles, dated, to avoid any problems at check-in.

Richard A. le

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This location went out of his way to be helpful.

James G. le

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Thanks for the assistance over and beyond the job.

Nicole K. le

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Le client n'a pas laissé de commentaire.

emily T. le

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Le client n'a pas laissé de commentaire.

Rukshan T. le

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Nice customer service and Trucks parked in an orderly manner with clear entrance and exit.

Shelly R. le

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I had to go to a different place to get the u haul it was not available after i had reservations 4 days prior

Collin K. le

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Le client n'a pas laissé de commentaire.

Engin T. le

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I booked a 20ft truck and dolly to tow my car two weeks in advance. Uhaul sent the request to this location the day before. They didn't have a dolly to tow, luckily was able to get the truck but definitely messed up my plans on moving day. It wasn't the shops fault at all. It really irritated me on a moving day with a missing dolly.

Carlos L. le

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Le client n'a pas laissé de commentaire.

Alice J. le

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Excellent service thank you

Abram S. le

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Le client n'a pas laissé de commentaire.

Thomas H. le

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Le client n'a pas laissé de commentaire.

Jeffery V. le

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Le client n'a pas laissé de commentaire.

Lee A. le

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Very helpful and nice people. I will recommend to anyone.

Joseph S. le

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Great location, staff was friendly and speedy even though they were short a staff member when I picked up the truck. Upon returning that afternoon I was remembered by the clerk that assisted me in the morning and the great customer service continued.

William M. le

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Great experience. Only took a few minutes to check out and I was on my way. Afterwards, just a few minutes to check back in. Couldn’t have been easier.

Charle G. le

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from rental to return was a pleasure also the questions I had during phone call before rental was really super helpful

Vincnet N. le

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Drop of was great. People attentive and helpful to the 10000000 degree

Jeffrey L. le

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Le client n'a pas laissé de commentaire.

Douglas F. le

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Le client n'a pas laissé de commentaire.

Michele D. le

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Le client n'a pas laissé de commentaire.

Brent E. le

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Le client n'a pas laissé de commentaire.

Eric N. le

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Le client n'a pas laissé de commentaire.

Chris P. le

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Le client n'a pas laissé de commentaire.

Dean I. le

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Le client n'a pas laissé de commentaire.

Barbara B. le

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Le client n'a pas laissé de commentaire.

Gerald H. le

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Bad from every aspect. App not useful, people on the U-Haul number give you different answers, trucks moved from one location to next . Awful. Will use Penske next time.

terry r B. le

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None needed. Very satisfied.

William F. le

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Le client n'a pas laissé de commentaire.

RONALD S. le

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Very easy in and out . They made it easy.

ronald S. le

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petty easy in and out . friendly. don't know much about equipment because i was only dropping off.

Robert F. le

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Le client n'a pas laissé de commentaire.

Andy B. le

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Le client n'a pas laissé de commentaire.

Amonda A. le

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Le client n'a pas laissé de commentaire.

Gary W. le

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Very helpful & reliable service!!

Tom K. le

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Friendly Staff

John S. le

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I would not recommend renting using online apps. The online system didn't recognize my credentials when logging on, I had to call the help number multiple times just to start the process. When closing out the contract, there were no clear instructions to sign out online and the keys were returned before I was made aware that pictures needed to be made of the interior of the vehicle and the speedometer. The entire process was not user friendly.

Jorn S. le

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ALL WENT PERFECTLY WELL..Thank you!

Jose M. le

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Tanks

Mike L. le

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Le client n'a pas laissé de commentaire.

lorrie S. le

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Explain the 24/7 app a little better on how to get the code. i would have liked to do the whole process with the people that work there instead of online. i didn't have that option on a Sunday. so I'm glad my phone is smarter than I am, & for the u-haul chat, that helped me get the code for the key. that part was nerve racking in the rain. whoever Leah is on live chat helped me get the code. it all worked out, & it was a good day. Thank you

Joseph M. le

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Totally professional and friendly

Joe F. le

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Le client n'a pas laissé de commentaire.

Tim S. le

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Connectivity was a problem. So, back up from the metal building if you have low bars. Other than that, it all went well. Scotty was very supportive and checked in on us through the frustration even though it was his day off and they were closed.

Lori V. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Nothing. Everything was great

JANET F. le

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Le client n'a pas laissé de commentaire.

Steve L. le

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Waited 2 hrs. They left the wrong keys. The trucks door didn't close properly. With the delay we had to pay the movers we had lined up extra money. It also, caused us to load in pouring rain and then the door wouldn't work properly so rain was coming in the truck. Then we had to secure a person who could help resolve the issue and pay them. Reached out to customers services wasting more time. Weve used uhaul on many occasions had great experiences. We should not of paid a dime for this nightmare.

Leon S. le

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Scotty a d his wife were great. Best customer service ever! I will always use him for my uhaul needs. Thanks Scotty

Jeffery L. le

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Nothing... Everything went well.

Jeffrey S. le

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Le client n'a pas laissé de commentaire.

Rodney G. le

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Handholds By the doors to assist users climbing in and out of van. Also cover sharp edges around windows. I cut my hand on one of these edges

Agustin R. le

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Le client n'a pas laissé de commentaire.

Ian K. le

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Scotty was a great businessman. Pleasure to work with.

William F. le

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Le client n'a pas laissé de commentaire.

Kyle C. le

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Le client n'a pas laissé de commentaire.

Paula C. le

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Short wait time as the trailer was ready for us even though we got there 30 minutes early. Attendant was very nice and helpful.

Melissa B. le

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Excellent service and very friendly! Made our move so much easier!!!

Lawrence B. le

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Le client n'a pas laissé de commentaire.

VALERIE B. le

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Scotty is the best! He will go above and beyond to meet you and support you with your moving needs. He is expanding his showroom, and you can get hitches, moving boxes, tape, and other supplies you will need from him too. 5-STAR SERVICE!

Tim C. le

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Le client n'a pas laissé de commentaire.

kim S. le

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The Cargo van I rented, did have trouble closing in the back. Even though I got locked out of van while The van was running, the emergency line did respond within 30 mins to unlock the van, that was a relief and they were apologetic to why that happened.

John M. le

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This couple is fantastic! They are so helpful! I intend to use them in the future!

Phillip C. le

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Customer service was outstanding. From now on I will always use Scotty's Fleet Service when I rent Uhaul trucks.

ROBERT F. le

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Great location and very friendly.

ROBERT F. le

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No improvements needed at this location. Speedy and friendly service. We were in and out. Fastest Uhaul experience ever. Five star location. Thank you.

Ann N. le

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Extra nice and helpful!!! Polite, fast, handled everything professionally. We also loved tucker, the shop cat!

JAMES T. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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Good experience. Scotty's was friendly and promptly scheduled the van as promised. Would rent from them again.

Peter M. le

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Le client n'a pas laissé de commentaire.

Judith W. le

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Le client n'a pas laissé de commentaire.

wayne M. le

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Very friendly and helpful. Jackie had to call dispatch to get the truck released to her location. I was told I could drop off the truck at any Winchester, VA location and went back to this location because they were helpful on my earlier drop off in mid October.

wayne M. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Fast courteous service.

James H. le

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Scott is great hooked the trailer up and unhooked it nice man I will recommend this location to friends

sherry K. le

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Le client n'a pas laissé de commentaire.

CARL I. le

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Le client n'a pas laissé de commentaire.

CARL I. le

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Great Job!

lora K. le

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Le client n'a pas laissé de commentaire.

Brad J. le

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Le client n'a pas laissé de commentaire.

John C. le

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Great service.

Lisa C. le

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Le client n'a pas laissé de commentaire.

michael H. le

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Le client n'a pas laissé de commentaire.

TANYLA E. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Le client n'a pas laissé de commentaire.

JOANNE C. le

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Le client n'a pas laissé de commentaire.