Évaluations des clients Direct LicQ Appliance & Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Direct LicQ Appliance & Hardware

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ronald K. le

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Was told to park trailer out back so I did and no one came out. I went inside and he asked if I had any issues with car hauler and I stated no. I asked about the money difference from Pioneer to Bryan and he said to call Uhaul, I had a contract that said that's the price.

Mark L. le

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I dropped off after hours and put the keys in the drop box

dawn G. le

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Be prepared when getting the uhaul. Have the store open. Have the right materials that you requested.

curt W. le

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Le client n'a pas laissé de commentaire.

Alicia V. le

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Le client n'a pas laissé de commentaire.

Emily D. le

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Guy working acted like he didn’t know how to accept returns. When I told him I didn’t receive the dolly with my trailer and wanted to make sure I wasn’t charged, he said he’d have to call but couldn’t do anything himself. He just left me to unhitch the trailer, not even offering to help, and where we parked the trailer (after he just vaguely gestured to a spot), it started to roll away toward our car. Definitely a bad experience.

BECKY H. le

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Le client n'a pas laissé de commentaire.

Terri L. le

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Le client n'a pas laissé de commentaire.

Brian G. le

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Le client n'a pas laissé de commentaire.

michael W. le

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Le client n'a pas laissé de commentaire.

Shannon S. le

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Tow dolly was poorly fixed lights fell out on trip

Carol R. le

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Everything went smooth. Thank You!

CP Hardware L. le

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Le client n'a pas laissé de commentaire.

Ashley R. le

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Was told in my online reservation i could pick up uhaul at 7am by checking in with my cellphone. Then was called and told i could not do that and couldnt pick up till 11am. Huge inconvenience. Most people who move do it early in the day not mid day.

Phil W. le

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Le client n'a pas laissé de commentaire.

Cynthia W. le

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Two issues, First is that my windshield was still covered with (a lot) of snow. Its really hard to clean that tall truck front off with only my car-sized tools. This was a foreseeable customer inconvenience, and the snow had stopped in the area the day before. My family passing it on the road saw what I would face, why not the rental agency? Second, the truck had 1/8 of a tank of gas, (possibly less) rather than the 1/4 tank on the paperwork. I went in to point this out, and got a credit, but what if I hadn't double checked the fuel gauge? I'm a trusting soul, and I don't worry about every detail, and I would assume a truck would not be sent out on empty. I might have run out of gas getting to my loading destination, since my original plan was to gas up with our little convoy when we set off for our unloading spot. This all caused needless delay.

Randy O. le

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Le client n'a pas laissé de commentaire.

RICHARD A. le

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Le client n'a pas laissé de commentaire.

NICHOLAS S. le

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Le client n'a pas laissé de commentaire.

tom K. le

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Trailer webbing was worn badly-over 50% wear According to agent in Longmont) One trailer tail light did not work- License plate light was hanging out of socket. Nonworking tail light wiring was hang approx 3-4 " above road surface, I used wire to tie up so they would not be torn off. The agent connected the ball to hitch-that was it, Did not explain proper connection of safety chains. Basically he tightened the hitch to ball and walked away. Not sure if he really knew how they were to be connected. I asked him the how to -his response -just wrap the extra length of chain around the hitch. Me not knowing I bought some new shorter chain to safely connect them .

Vincent R. le

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I reserved a truck and didn’t get it so I got a trailer instead and the lights didn’t work so I took it back and still got charged for it

STEVE G. le

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Open more hours than most Uhaul locations and very friendly service!

Norma V. le

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Customer service should of been more informative.

ERIC H. le

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Le client n'a pas laissé de commentaire.

david O. le

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Le client n'a pas laissé de commentaire.

mikhail V. le

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The person at register asked me flat out if I know what am doing since she didn't. Also the windows on the truck wore hard to roll down and it took 2 people to roll up . At all toll roads I had to open doors to pay tools only had one truck.

Kathy J. le

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Was charged for items only wanted 1 Appliance dolly charged for 2 charged for 12 blankets only requested six want a refund !

Denise K. le

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Simple check-in. Done in less than 5 minutes!

tabitha V. le

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They were having internet problems, then trouble checking through the pc forms for picking up the truck. Then we got the truck, both sides of truck had damages on the truck....and as being the next one to get it always makes me nervous for returning to the drop off location.... drove like a German Tank.... did not have easy ride on it. Was a very bad driving experiences

Andrea L. le

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had issues after returning the uhual with my account and trying to take money out that was already taken out

Amanda P. le

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Le client n'a pas laissé de commentaire.