Customer Reviews for Sears
(Concessionnaire U-Haul dans le voisinage)

49 évaluations

19A Franklin Village Mall   Kittanning, PA 16201

(724) 548-1062

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 7h pm
  • Dim : 11h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(724) 548-1062

19A Franklin Village Mall
Kittanning, PA 16201

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 7h pm
  • Dim : 11h am à 4h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony G. 
Évaluation :
4

This store was fine, the overall experience was crap. Didn't have the truck anywhere in my vicinity, had to pay extra miles because of Uhauls screw up, didn't have a one way truck, so had to pay extra miles to take it back to the same store. Why is uhaul the only company that still charges by mile?

Brandon P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jody M. 
Évaluation :
5

Need a bigger better sign so you can find the store dealing with u haul. Small 18 by 18 is too small for people in sixty's too see.

JAMES B. 
Évaluation :
5

Great people no reason to improve.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra H. 
Évaluation :
3

I originally reserved a 10' not knowing the difference in size of the hauling space. When I went to pick it up, I realized it wouldn't be large enough for everything I needed to haul. When I asked if the larger uhaul in the lot was available, the man at Sears location in Kittanning responded that it wasn't. So, I paid for the 10' and made a few trips but still need more moved. Meanwhile, point A and point B were in the path of this location. The larger uhaul never left the lot. That tells me it was available. Now I have to pay for a second uhaul to get the remainder of my house moved from point A to point B. Doubling the moving cost. Not sure if this was a matter of paperwork, laziness on the employees part or what. But the larger truck was obviously available the entire time. Not happy about that.

darci M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RITA B. 
Évaluation :
5

Great interaction and followup. Very nice guys.

David R. 
Évaluation :
5

U haul trucks should be non-smoking.

James H. 
Évaluation :
2

Not having the size trailer I wanted even after a 3 week reservation that I had to follow up on. Then it became a two week reservation. Not trusting what I was told I followed up again only to have to use a larger trailer that I did not need that cost me more money in gas for my trip. Then to top it off one of the tires had a slow leak that needed repaired. When I called for help I was told it would take approximately 2 hours to get to me, so I payed to have it fixed myself.

Gregory H. 
Évaluation :
5

Excellent location, well go back when the needs are needed again.

Jesse R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelly S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emily W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
2

Not acknowledged when walking in. Location was too busy at the time. We ended up doing the mobile drop off on our phone.

DONALD S. 
Évaluation :
5

Box trailers need trailer jacks installed. We had to load, disconnect (lock) overnight and reconnect for our cross country trip. The disconnect would be impossible if not for me having a hydraulic bottle jack to complete the task. Box trailers need hitches that can be locked to the ball when renting. While doing overnight sleep stops, the possibility of stealing the trailer exist, although it would be mighty heavy to remove but possible.

Patrick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

very kind assistant. equipment was ready as expected. thank you

Eric C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kenneth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
2

Started to rain on the drive...wiper blades couldnt clear the windsheild properly thus making vision very dificult. Truck tended to wonder on the highway as in wanted to fallow the ruts and waves due to an alignment issue. At 40 mph the truck vibrated like crazy most likely due to a bad universal joint on the driveline. Speedometer was off by 4 miles. For a truck with a little over 91k miles it sure had some issues. Saving fuel was literally impossible with smaller tires and a huge lack of power. Consistently having to put in passing gear just to keep the speedlimit

Piper R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint K. 
Évaluation :
5

Patrick was great with helping me to get what I needed. I highly recommend him to anyone who would need to rent a truck. Merci

Elizabeth K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannie D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

The gentleman who did my rental was absolutely amazing. He was all about what was best for the customer.

Crystal H. 
Évaluation :
5

For me no need for improvement- helpful and accommodating all along the way. Merci.

Joanne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles J. 
Évaluation :
5

All was good, I had to call u-haul Road assistance, the guy was very kind and courteous. Definitely recommend U-Haul!

ROBIN R. 
Évaluation :
5

make rates fair for customers. I feel I was charged TWICE to rate that would have been less in another area! Charge the same rate everywhere instead of charging more when going to an area where the uhal items are more prevalent

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret M. 
Évaluation :
1

I was charged an extra fee because my link didn't work to “check in” the truck. It was absolutely filthy when I received it. Should've went with somewhere else.

Jansen W. 
Évaluation :
5

Maybe clean the inside of the trucks a little. The cup holders had something spilled and sticky in them.

Steven A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicolas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill B. 
Évaluation :
4

Get your online reservations on point with what is actually available. Had to drive way out of the way to pick up a trailer that was supposed to be 10 minutes from us. Also need to pay attention to lights on your trailers. Also since it was an inconvenience for us to drive out of the way, we were supposed to get a discount on the rental plus have it from Friday-sundwy per my email. However at location they told me it had to be back Saturday. Online it told me I owed 25.00, I'm being charged double that.

Casey O. 
Évaluation :
5

The equipment is in the front of the store and behind, with no way for the customer to know where their vehicle is. I had to call customer support because no one told me that the truck would not be out front and I could not locate it.

Jesse F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN S. 
Non les évaluations ont été soumises pour cet établissement.

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