Le client n'a pas laissé de commentaire.bret S.
Customer Reviews for Sebago Lake Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Windham, ME 04062
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kathleen B.
Le client n'a pas laissé de commentaire.Donald B.
Upgraded check in system since the last time I used Uhaul made check in seem less and a different location made it easier to access.MICHEAL R.
The app was practically non responsive, uploaded pictures were not accepted, even with taking the correct pictures, took an hour to return the truck due to the app. Will not use again for this reason.Barrett S.
Very helpful and nice folks!JOHN G.
Le client n'a pas laissé de commentaire.REGINALD C.
Don't change anything.ALFONSO G.
Le client n'a pas laissé de commentaire.Doug H.
Le client n'a pas laissé de commentaire.Michael H.
Very helpful and looks out for customer as they found me cost savingsDAVID F.
Le client n'a pas laissé de commentaire.DOUGLAS G.
We rented a UHAUL and pick up was on Sunday. We had to do the online checkin. It was a complete nightmare! It took us 35 minutes to finally get the key! We had great reception but the UHAUL sure said â€œno networkâ€. I think this location needs to install wIFI or something to correct this problem. In addition, we tried calling UHAUL 800 number and was told by a recording that the wait would be 10-15 minutes. Then it would say 15-20, then 20-30! We never got through. The experience was extremely poor on a 90+ humid day! When dealing with this location when it is open, it is top notch. The checkin online is horrible!Theresa B.
Le client n'a pas laissé de commentaire.BRADLEY W.
Le client n'a pas laissé de commentaire.MAURICE H.
Everything was great!ROBERT C.
This is by far the best U-Haul site to use. The staff is very knowledgeable and pleasant. The equipment is well maintained. I truly enjoy going to this site time after time.BRYAN J.
U-haul needs to improve the software that the rental locations use to complete the rental pick-ups. I rented a truck 2 weeks in a row from 2 separate locations. Each location had major difficulty with the rental. The 1st location had to finalize the contract cover the phone with the regional u-haul office. The 2nd place tried 2 separate computers in their office before one of the employees checked me in using her phone. Both of these pick-ups took 30 minutes.SCOTT O.
Le client n'a pas laissé de commentaire.DAVIDARNOLD Z.
Lee and Justin were VERY VERY, helpful !!!!!!!!!!!!!!!JAMES M.
Can't think of a single thing. It was outstanding.JEFFREY G.
Le client n'a pas laissé de commentaire.EVERETT H.
Le client n'a pas laissé de commentaire.CANDACE C.
Flawless transaction from start to finish. Very professional.daren M.
PU with smart phone is a great idea however I could get no cell reception. Huge struggle. I drove to Walmart parking lot ... would have reception but because I was not in the correct location I couldn't process. It took me a very long time to finally get thru PU and it was very frustrating. Tried to find open Wifi nearby, no luck. I won't do this again until it is made easier. Maybe send a temporary password to your Guest Wifi the day before and customers could sign in, quickly process and be on their way. So odd that my Verizon phone had 1- no bars in your parking lot but it did and given the location requirements it was very tough to create a work around, Truck was great, location convenient and we were able to track down someone who called after I finally was able to pick it up.Patricia C.
Very easy and convenient. Staff was great also.SCOTT G.
An excellent transaction overall...Charles C.
I was verbally given a drop off location in Columbia maine, but then found out after I returned it there that the Hancock maine location was the intended location. I was charged for a wrong location drop off.Nicole F.
Le client n'a pas laissé de commentaire.Sidney R.
Le client n'a pas laissé de commentaire.Alfred L.
Le client n'a pas laissé de commentaire.CHARLES H.
Le client n'a pas laissé de commentaire.Todd F.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Gregory D.
Le client n'a pas laissé de commentaire.Joanne Z.
No changes, top notch facility. I use them often. Great people to work with, thank youHOLLIS C.
Le client n'a pas laissé de commentaire.BRENDA B.
no improvements needed. Karen was awesome as always!!!TAMMY L.
Le client n'a pas laissé de commentaire.JOSHUA H.
Le client n'a pas laissé de commentaire.KENNETH K.
Very pleased with service & vehicle! Thank youDAVID C.
Le client n'a pas laissé de commentaire.KATHY B.
The best customer services everJOSE F.
I have rented here several times in the past year, due to my service vehicles being in the shop. Karen is The most accommodating person to deal with. I would highly recommend this locationDUANE G.
Le client n'a pas laissé de commentaire.Jerry W.
Very accommodating, the location was convenient, very friendly and the price was better than I expected.jon M.
Le client n'a pas laissé de commentaire.DANIEL G.
Le client n'a pas laissé de commentaire.jeffrey W.
Le client n'a pas laissé de commentaire.HOLLIE L.
Extremely friendly and thoroughJAMES M.
Karen was the picture of professional and personable. After speaking with her about another option in the parking lot, we look for to being able to utilize the pull-behind trailor for other types of hauling needs in the future.WILLIAM B.
Truck was good. Rep was excellentWILLIAM O.
I have had very good luck renting vehicles from this location. Karen is amazing to deal with, and goes well above accommodating customers there. I highly recommend Sebago Lake U-HaulDUANE G.
Le client n'a pas laissé de commentaire.RICHARD W.
I didn't have a problem with this facility but had a hard time wrapping my head around the fact that a closer facility wouldn't pick up the trailer so that I wouldn't be inconvenienced.DEAN R.
Le client n'a pas laissé de commentaire.joseph F.
Le client n'a pas laissé de commentaire.Dawn R.
Le client n'a pas laissé de commentaire.BAILEY W.
I only put 9 miles on the truck and there's asboulesy no way I used 7,5 gallons, so something wrong with that!!!THOMAS D.
Karen is amazing to work with at the Sebago Lake location in Windham. I highly recommend!!DUANE G.
I have rented from Sebago Lake Automotive before and they have always been efficient, had clean and well maintained vehicles and were friendly. I am very happy with their service and will rent from them again.SALLY S.
Le client n'a pas laissé de commentaire.JASON M.
Le client n'a pas laissé de commentaire.PATRICK E.
Le client n'a pas laissé de commentaire.Edwin B.
excellent company!Bruce C.
You are AMAZING; you saved our lives! Thank you, THANK YOU!Bruce C.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.MICHAEL L.
Rental agent was extremely helpful and very knowledgeable about the process.terry N.
Le client n'a pas laissé de commentaire.ROGER P.
Not a thing.George P.
Le client n'a pas laissé de commentaire.Carol D.
Always top notch service and very friendly and accommodating staff!justin W.
Le client n'a pas laissé de commentaire.Brenda A.
Le client n'a pas laissé de commentaire.BART F.
Le client n'a pas laissé de commentaire.Michael S.
Everything went smoothDARRELL S.
I have used Uhaul for many years and have always had great experience with them. The Windham location has been great JPJeffrey P.
Le client n'a pas laissé de commentaire.ALFRED R.
They are amazing women in this office! I will refer all my friends and family to them! Thank you again for all your help and understanding!crystal B.
Le client n'a pas laissé de commentaire.Kurt T.
I had no issues with the vehicle or the service location. The pickup process and customer service available after hours was incredible challenging to navigate. I was an hour late for my pickup time and there was no notification that if I was running behind my reservation would â€œexpire.â€ It took more than 45 minutes to correct this due to extremely long hold times. This slowed my move and further ate into my reserved time for the truck.Courtney R.
Le client n'a pas laissé de commentaire.TRISTAN P.
The phone picture app/program did not work. Had to enter information manually. However, Lea Wernau is AWESOME!! she was able to walk me through the steps and get me on the road very quickly.Donald H.
This is the 4th time I have rented the same cargo van. Always a great experience.carol D.
Le client n'a pas laissé de commentaire.Duane B.
Le client n'a pas laissé de commentaire.terry G.
Very friendly and accommodating receptionist. Excellent service à la clientèle.janet L.
The online process is awful. The rental site was fine. The trucks windshield(inside) looked foggy or oily. Made it very hard to see driving at night. The inside smelled like corn chips. The steering wheel was sticky. The truck ran a little hot (the temp gauge). Made some interesting noises (engine). Terrifying experience, driving this truck. Overall, I hope I never have to do this again. The location was fine and the people were great! There was some confusion With the return.. the initial order was for a smaller truck. That size was not available at the location I chose. A representative called and gave me a different location with a larger truck (more $). I chose a 9-hour time frame(12:30-9pm). When the representative called, she said to return the truck the following morning at 10. Thought I was all set. Definitely not. Got a call at 8:30am asking where the truck was. Why it wasn't dropped off by 9pm? It seems there is no communication with the site/agent/representative.Jessica T.
Le client n'a pas laissé de commentaire.ETHAN V.
Nothing to improve very nice the attendant was great and the equipment was perfect and the drop off went easy thanksJEFFREY S.
Le client n'a pas laissé de commentaire.CHRISTOPHER V.
Le client n'a pas laissé de commentaire.HARRY R.
Trash people all aroundGabriel B.
I used truck two hours and got charged 25 $cleaning feeMark M.
I ended up being charged an extra day's rental because the help I hired through Movinghelp.com powered by UHAUL did NOT show up! It took us longer to packs the Uhaul which delayed us by 1,5 hours extending our return and costing me 40 $for the extra day rental and significant aches and pains by having to move this furniture twice. I am irate that there was no communication with the hired help, no response to my call and I'm still waiting for my refund. Poor customer service. Karen in Windham ME was exceptional. As was the gentleman in Yarmouth. The rest of the experience was abysmal The truck was loud. No soundproofing. All in all a less than acceptable experience which cleverly was not part of your rating assessment. I will never recommend your moving help they are unreliable.Susan G.
Le client n'a pas laissé de commentaire.rolina M.
Le client n'a pas laissé de commentaire.matthew S.