Évaluations des clients Sebens Garage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sebens Garage

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Darlene M. le

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There seemed to be some confusion or miscommunication at pick up time. I thought I was supposed to check myself in on line but the provider checked me in. She was very kind and friendly. Everything worked out great. I would recommend U haul.

john H. le

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IT TOOK 45 MIN TO 1 HR PERSON NICE BUT DID NOT KNOW HOW TO FILL OUT COMPUTER ;IN CHAMPAIGN ON UNIVERSITY PUT ON HITCH WAS EXCELLENT

Adalberto B. le

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Le client n'a pas laissé de commentaire.

Bill C. le

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Le client n'a pas laissé de commentaire.

Cindy B. le

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Le client n'a pas laissé de commentaire.

janet R. le

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Very friendly and helpful. Not too far from Champaign. I would highly recommend.

Christopher C. le

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Le client n'a pas laissé de commentaire.

Brandi B. le

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I called uhaul before my pick up date asking about a ball hitch. I was told I could buy one with my rental and when I showed up, they did not have one to buy. I had to run to 2 stores to get one. I also didn’t have an electrical hook up, and I was not given any information beforehand making sure I had all of this equipment. I was an hour late to where I had to go.

Brian M. le

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Le client n'a pas laissé de commentaire.

Karlene K. le

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Le client n'a pas laissé de commentaire.

Simone M. le

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There should be a greater emphasis for partnered locations to be going over a contract with the driver, go over the instructions that are printed on stickers on the inside of the cab in case there are questions, and helping to adjust mirrors-basically help to understand the different factors involved since it’s so different from most people’s cars. There was also an issue of the software/web services available to the woman working at Seben’s managing the uhual transaction, where when she entered my address of where I would be moving the map listed my address as being in the Loop rather than the Rogers Park neighborhood of Chicago that it actually is in, and would not list the locations nearby my actual apartment. Because of this she couldn’t select a location and said she would instead select the option where once I got to the area I could find which location was near me and call them and let them know I would be dropping off at their location. This was reflected on the contract and receipt she printed out for me at the top. But when I got home from picking up the uhaul that day I got an email telling me I had a drop off location assigned to me (Lawrence Shell) and when I called to ask if she had changed this she said no she hadn’t and she didn’t know why that happened. She either lied, or uhaul took the liberty of changing things without checking.

Larry S. le

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Le client n'a pas laissé de commentaire.

Stephen R. le

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Bigger U-Haul sign, better lighting and marked parking would have helped after sundown. Not a big problem though.

paul B. le

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Le client n'a pas laissé de commentaire.

Jamie S. le

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Le client n'a pas laissé de commentaire.

Amy C. le

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Le client n'a pas laissé de commentaire.

Tonja H. le

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Staff noticed my spare tire had low air pressure and they filled it for me. Staff were also willing to wait for me for late pick up if needed.

Michael M. le

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tires had low tread, the place was messy & unkept

Greg B. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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Le client n'a pas laissé de commentaire.

Matthew L. le

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Very good service. Would recommend to others.

Erin P. le

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They need training on the computer system. Took 50 minutes to check out on a rental which had already been ordered and paid for online.

Elaine S. le

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WELL I WAS CHARGED TWICE FOR THE RENTAL OF THE UHAUL, AND I AM HAVING TROUBLE GETTING THE MONEY PUT BACK ON MY CREDIT CARD, SO FAR I HAVE MADE TWO CALLS. I AM GETTING THE RUN AROUND ON THAT, SO NOT HAPPY ABOUT THAT!!!!!!!!!!!

bill B. le

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Put a soft cover or at least paint the trailer hitch. It’s right there when using the rear cargo door. (My shin is bruised and very sore)

Kimberly B. le

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Le client n'a pas laissé de commentaire.

Betty P. le

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LOVED THE CONVENIENCE. RENT LOCALLY. PRICING REASONABLE. OWNERS VERY PLEASANT. THANKS UHAUL B,PERRY

Micheal R. le

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Le client n'a pas laissé de commentaire.

carol G. le

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Le client n'a pas laissé de commentaire.

SHERYL L. le

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Le client n'a pas laissé de commentaire.

Derek S. le

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Both lady and gentleman are very very nice

Tracey P. le

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Le client n'a pas laissé de commentaire.