Évaluations des clients Second Chance Barber Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Second Chance Barber Shop

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manuel T. le

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Tardan mucho para entregar el vehículo

Waclaw K. le

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This is not U-Haul facility. The vendor's shop is located at the busy street. The vendor by himself was friendly and did his work well but I'd rather go to the location with an enclosed parking lot where I could do the truck walk around inspection off street.

Jose A. le

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David que was great help, and truly made my U-Haul rental experience painless! Cheers!

michael B. le

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Le client n'a pas laissé de commentaire.

Christelle D. le

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Inform customers when the location is closed (during opening hours) of the phone number to contact for further information. It is also imperative to inform of the possibility to go through the app(not only showing a link on the door) in order for the customers to know that it is the only way to get a truck in that case. Please consider that in my case, the lack of this information made me spend hours on the phone, hours of delay on my schedule and big misunderstanding with the business responsible accusing me of stealing the truck and other details with Uhaul team telling me that I did not had picked up the truck and therefore it was not insured, as if it was my fault . All that on a moving day after a day of debate with your team about picking up locations since one of your colleagues confirmed one location, I received a text with another one less than 16h before pickup and had to debate with another person in order to have a truck at least in the city I chose(even if it was miles away from the chosen and initially confirmed by your staff location).

James W. le

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I wanted to pick my truck up in Des Plaines or a NW Suburban location. My pick up was switched to a Chicago location that had the size truck I reserved, but was in the city and out of my way.

jamie C. le

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I had a great experience thank you

REBECCA B. le

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Far distance between office and the truck and the mobile instructions had me walking between them a couple times in a neighborhood that made me not want to be a woman alone walking between the locations.

Cindy J. le

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First of all, I choose a location close to streeterville when I booked the UHaul. The location got changed and I was never notified. On the day of the pick up I had to take a Lyft for 35minutes to Oak Park - only to get there and find out the truck is not at this location but at another one. So I had to order another Lyft to get to the second and very sketchy location to pick up the truck. It was an awful experience and I paid more money on picking up the truck that I planned for!

Andrew M. le

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Le client n'a pas laissé de commentaire.

David A. le

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The truck was 1 block away. Please contact me ...why was I charged $38.00 for gas when I returned the truck with more gas then was in it when I picked it up. ?

Kimberly D. le

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Le client n'a pas laissé de commentaire.

ELIZABETH O. le

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Le client n'a pas laissé de commentaire.

Jewel B. le

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Great customer service

Shannon W. le

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I helped make his load easier and returned the truck. Very professional.

Rufus R. le

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Le client n'a pas laissé de commentaire.

Regina G. le

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Le client n'a pas laissé de commentaire.

Alex B. le

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Store was closed when I arrived promptly at pickup time (10:00 a.m.). The store owner did not show up for a half hour and then showed up to halfheartedly apologize. Once he got me processed everything was fine with the truck and the equipment, but that's the last time I pick up at an independent small business instead of a U-Haul storefront with the big logo and the array of trucks. Because of his lateness, the movers I hired showed up without anything to do, and I ended up going over the prepaid hours and having to pay an additional $85. Usually get good results from U-Haul but this was disappointing.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Sophia P. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Frankane A. le

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Le client n'a pas laissé de commentaire.

Dermot P. le

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Le client n'a pas laissé de commentaire.

Tess S. le

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Facility was extremely dirty. Staff was not knowledgeable. The manager called me to confirm the contract on his cell phone while he was driving. The other staff member asked me to sign a blank loose leaf paper as the contact itself. Very unprofessional. I'm not sure how uhaul keeps them as a vendor. I didn't have the full equipment in the truck. The truck itself smelled like cigarettes and was extremely dirty. Would not recommend this. I'm never using uhaul again because of this terrible experience.

Jerry L. le

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They only gave me 20 blankets and not 24. Please ask them and you will see.