Oladele O.
Very nice and professional
Évaluations des clients SecurCare 136
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Témoignages des clients récents de SecurCare 136
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Lena J.
The manager I believe he is as well as the other lady at this location were so nice they actually went above and beyond service of what I need and helped me greatly when I was in a bind
Shannon L.
Mary was a pleasure to work with. Great customer service and very personable.
Jacob L.
The online check-in experience was a cluster. Before I left the house I uploaded my ID, both front and back. When I arrived to pick up the van, my ID was not on file and I had to re-upload both images. The uhaul website informed me that the key to my van was in the upper box and gave me a code to retrieve the key. The code did not work for the upper box. Luckily there was an attendant on site who provided me with the correct code to retrieve my key from the LOWER box. This was very frustrating and should not have been an issue. If uhaul is going to continue to allow customers to pick up/drop off online, I would recommend streamlining the process before continuing this procedure. The whole process was fragmented and took as much time, if not longer, than the original booking process (which was supposed to save time). The van was clean and the on site attendant was very helpful, but the whole process of booking online and retrieving the key was lackluster. I will hope for a better experience in the future.
keena P.
Awesome customer service!
Joel C.
Great customer service!
jarvis R.
Yard to small have no to park your car on property
Jared S.
Manager was spiteful and verbally assaulted me. Did not have equipment ready nor the truck.
adedamilola F.
My key was not there when I arrived. Non responsive and never received a call from area supervisor as requested
Ian G.
There was no parking so I had to park down the road in a random lot and hope my vehicle wouldn't get towed. Also, I got there for my 10:30 RESERVATION but the truck was being used by someone else and wasn't there!! The nice guy behind the counter told me that guy was scheduled to bring it back at 11. Why would there be an over lap in RESERVATIONS??? That's ridiculous, I was pissed off about that and lost time in my day to pack up my home. Unexcusable
Nadine H.
I was forced to purchase $10 insurance which I did not want. Requesting refund of $10.
Dee C.
Location manager was very helpful. Facilities were clean, truck was clean and well maintained. Very pleased with the service.
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