Évaluations des clients SecurCare Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de SecurCare Self Storage

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Teresa B. le

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Le client n'a pas laissé de commentaire.

Ashley K. le

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This entire experience was a fiasco I would like a supervisor or manager that can help me with this to call me 318 840 6255

Richard C. le

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GREAT SERVICE

Brenda S. le

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Le client n'a pas laissé de commentaire.

Gary B. le

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Le client n'a pas laissé de commentaire.

Chandra G. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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I had a hard time getting them on the phone to talk with them, but they were very friendly and helpful in person.

Hope F. le

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Le client n'a pas laissé de commentaire.

Bill B. le

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Le client n'a pas laissé de commentaire.

betty jo R. le

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Le client n'a pas laissé de commentaire.

michael G. le

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Your service is most needed when compared to the commercial route of making a move. You are most needed; therefore, take advantage of the fact that a family connected to 'the community' (friends, coworkers, neighbors, church, affiliations) can move without spending such a huge part of their income {especially when 'the move' is the most stressful event in a family's normal but expected life events.

Kimberly F. le

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The truck smelled like smoke.

Laura D. le

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Le client n'a pas laissé de commentaire.

lee J. le

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Le client n'a pas laissé de commentaire.

Jodie Y. le

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Arrive to the location for pickup to out that they close early. I communicated efficiently with them at the uhaul location but was told by other customers at the business next door that they are only here 2 to 3 days weekly. I had to contact the place of business in Colorado and uhaul back at least over 6 times. Finally after a 1hr and 47 minutes, the uhaul representative instruction on how to do self check in due to the keys being available. If was determine that my reservation was canceled after I spoken with representative 30 minutes prior to my arrival. I left with the uhaul and received a call 20 minutes asking if I need to schedule a uhaul for the next day. The 2nd rep indicated the self check out did not get completed correctly and he proceed to assist. Next day, I called to determine drop off located to be told, I have down for Shreveport instead of Monroe,La. I did receive a 20 dollar credit but truly feel that the 99 cents/weekend rate should have been adjusted and the truck was drop off a day in advance before 3pm. And to add they had me charged for. 15" instead of 10" truck. I had to pay my worker additional and delay the person I was meeting delays in their event.

Sally C. le

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Le client n'a pas laissé de commentaire.

Paula Y. le

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Staff at location were very efficient and knowledgeable. I plan to use this location again for future needs.

Chris N. le

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Place was supposed to be open but was closed because nobody showed up to work Will NEVER use uhaul again!

le

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Tell customers not to smoke in the moving trucks! The one I rented reeked of cigarettes and still had ashes in the drink console area. I have a child with asthma and does not need to be around even the smell of cigarettes. Other than that, the place where I rented it from gave excellent service!

Kenneth C. le

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Le client n'a pas laissé de commentaire.

Jeretta W. le

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All good!!

Shawn P. le

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Just wanted to say that I have rented Uhauls many times in the past and this was by far the best experience I have ever had with Uhaul. I wanted to compliment you on hiring the young lady who helped me at that location. Her name was Ashland and she was AMAZING. She went out of her way to help me and make me feel like a valued customer. She was extremely nice and knowledgeable. And whatever your paying her it is not enough. I can not say enough good things about her I never fill these things out but made an exception this time only to tell you about what a great job she is doing. The only thing Uhaul could do better is figure out a way to clone her so you could hire more of her.