Évaluations des clients Secure Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Secure Storage

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Carolyn S. le

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Customer service on the telephone was incredibly unhelpful. I was sent to 2 locations that no longer do U-HAUL drop offs and then put on hold so long I had to hang up and try again later. Wasting gas, time and miles. I had to have gone through 6 people before someone helpful came along.

takeia W. le

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The man was rude and disrespectful

Karen A. le

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As far as equipment being cleaned, there no trash but the truck was dirty and I had to clean the windows as soon as I got h3one. Other than that it was fine.

Khaldoun S. le

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Le client n'a pas laissé de commentaire.

Dallas Q. le

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Low tire pressure indicator was on and I was told it would be noted.

devin M. le

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Le client n'a pas laissé de commentaire.

Lisa S. le

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Le client n'a pas laissé de commentaire.

Mathew B. le

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Great experience.

Rebecca B. le

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Le client n'a pas laissé de commentaire.

Amanda M. le

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Le client n'a pas laissé de commentaire.

Veronica M. le

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John was very helpful & friendly.

George B. le

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Train your employees better, the person I dealt with was not knowledgeable in u-haul rules. Screwed up my experience with you. Bad time overall this!

Jo Anna H. le

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I just used the drop box, it was fine area was very clean

Raymond O. le

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Excellent

GARY L. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Le client n'a pas laissé de commentaire.

Cindy H. le

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The worst experience ever had with uhaul !!! First storage company has nothing to do with uhaul when things screw up like overcharging my credit card over and over again . Next storage company talks to representative Giovanni and he says not charges were charged to my card apparently he doesn't do his job well because I sent him a copy of numerous charges to my card . Then he was suppose to contact me and He Never did !! All he did is stop the charges and credit back my card after he seen my proof of all the charges charged to card . But I had to go to my bank and close out my card so uhaul would not be able to keep charging charges that were not even mine . This went on for almost a week very disappointed this time with uhaul !! Storage place I would say should not rent uhaul to customers since they have no action they can do when things go wrong on uhauls service and charges !! Would not recommend going to a storage place with no control over rentals they rent out. I have used uhaul service before and this was the worst experience ever!! Not sure I will ever use uhaul again since the district manager can't even take care of business properly !!!!