OTHER UHAUL LOCATION PRINTS CONTRACT ON THE SPOT.MILEAGE CHEAPER.
Mark Young
Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was so surprised and happy that they offered us an extra day at no charges. It gave us more time to pack up, which made the move less stressful .
Bonnie HolmJessie is so helpful every interaction I have had with her was very professional and I can't thank her enough for all her help.
Amy MarlarTeri was very helpful and professional. Rental process went smoothly, both picking up and dropping off.
Kevin PowersNothing, It was perfect.
Barbara JudsonOne of the best costomer services I ever had.
Gerardo RojasThe lady at the Hopper Storage was so nice and friendly. I appreciate being able to come in and pick up the truck so quickly. I will definitely come back there when I need a truck. Also you should give Veterans a discount. I would of liked that.
lorie wilcoxVery helpful and friendly.
Susan WhitehouseGreat customer service!
Hilary LinesJessica was a very nice and helpful representative. Very good at her job and her customer service was exceptional.
Adam MartinezStaff was very helpful and had me on the road in record time. Wonderful folks.
Eric CogdillNothing I can think of
Kenneth OlsonVery few boxes or bags in stock, and those that were, were triple the normal price of U-Haul goods. As a result, I had to go to Home Depot to shop instead.
Scott BerneyAwesome job thanks girls
Fernando Uribe ConchaEasy
sean martelTerri and Jessie provide excellent customer service. Please send them Kudos from Scott & Lili Trent!
Scott TrentJessie was the very young girl working on Sunday morning and she was very professional!!👏👏👏
Eduardo AcostaAwesome service, super easy thank you!
Matt AndersonShare key code to open gate.
CHRISTOPHER SUNGTerry (sp?) was amazing and helpful in both picking up and dropping off
Kenneth MullenKeep smiling 😊
Jose AlavezWould definitely recommend! Terry was amazing and made it so easy!
Breanna MillerAppreciated the quick and attentive service.
Sean MurphyGreat costumer service from both the ladies I worked with.
Maria OlivarezI just want to say that the woman who runs this place, Terry, she is so awesome. Jessie who works up front is also awesome. These two ladies were the very best!! I would recommend this place, or any place these women are, to everybody and anybody. This move has weighed heavy on my heart and I the fact that Terry and Jessie were the people i had to interact with, to rent a uhaul, made it a little lles heavy on me. Thank you ladies. You truly are two of the few good ones left. My storage/uhaul therapists! Lol
Jessica TaylorJesse was super nice, left something in my truck and she was able to get it back for me!
Wade Waltersthis was the worst experience with uhaul or any moving/storage company i've ever had. absolutely abysmal. horribly unprofessional and no communication. they didn't even have the equipment we ordered, we only got one uhaul furniture dolly instead of two. uhaul let me schedule 9:30am to 9:30am but that wasnt even when the place was opened!! i couldnt pick up the uhaul until after 10am when someone opened the gate for me, and then i couldnt drop off at 9:30 either. luckily i got there before 9:30 and started the dropoff process on the app so i wouldnt be charged an extra day, but when i called them to open the gate the security office said they wont be coming in today!!! then i called uhaul support and they finally were able to provide me with another phone number to call to get the gate access code and drop off the uhaul myself. but they acted like they were doing an exception for me, and that i had done something wrong. when in fact i was just trying to pick up and drop off at my alloted times. i had also tried to drop the truck off that evening prior since i no longer needed it, but the place closed early then too! and i was met with an earful from an unprofessional and sexist worker at the storage facility. 0/10. would NOT recommend.
Erin Arsenault-ButterfielGreat services
Polly LiuTerry had great customer service!
Loren GriswoldPlease be safe with credit card info. I have ID theft and always worry.
RICHARD JENNINGSthe girl who helped me was an excellent customer service representative. kind, patient, calm, direct and clear. ready and easy to rent a uhaul at this location. the only thing i would change is an option for customers to park in the premises - even for an extra charge. 😎 thank you!
Corinne CherepakTruck was ready and clean
Luis RoblesOpen the gate to let customers with reservations in.
Rebecca VerMeerThe woman i dealt with was very helpful and very kind. Everything went smooth.
Francis Breiningthis is a great place to d business
KIMBERLY PETERSONJesse was very helpful and responded to all queries cheerfully. Very good customer service.
MARK GALLAGHEREasy,fast transaction reasonable rate. Nice helpful staff.
Jesus Plata-ramirezNothing, everything was perfect.
Robert MenziesFriendly and professional. Very convenient.
Adnan KifayatTerry was fantastic ! Her customer service is excellent and she was very friendly and patient. I couldn't have had a better experience. I will definitely recommend Security Public Storage U-Haul to my friends !
Jay AndersonNothing. The customer service was great 😊
NOHELIA RASCONThanks
Allison NormanTerry was excellent and provided all I needed to make my moving day trouble free. Also Claudia the UHaul representative made my puck up and drop off very easy. My complements to UHAUL for having them in your team
Luis Rodolfo TorunoTerri was fantastic. This location is great. We had a horrible experience with another location in Santa Rosa and Terri solved our issue and was professional, patient, and kind. Thank you Terri!
Mario TellezFantastic, pleasant employees, very helpful five *
darrin MartinCustomer service there was great and responsive and so helpful, me and my wife are happy they help on such short notice. Thanks again.
Jose RoblesGood service
Pramod Thapa MagarThe ladies are the best… very very helpful Linda giannini
Linda GianniniPeople were friendly and went extra mile.
David ThurNone.
Ronna HerzigThe staff person Jessie was amazing and quite different than my experience in San Francisco. She was very friendly and helpful. An asset to the company. This was 20 miles away from a closer Uhaul spot but the staff made a difference.
Joseph MarkoNothing! Everything was excellent!
Dennis HerreraGreat customer service!
WENDY FLOWERSOverall, a good experience and will be using this location in the future when needed.
Sheri HartzAmazing staff, will continue to come back.
Aliya PeerTerri was so professional, kind and very knowledgeable. It was so easy to check in and return the truck and I really appreciated that. I will highly recommend renting here to my family and friends. Thank you so so much.
john fratesEverything was absolutely awesome. The customer is awesome. Can't thank you all enough, especially Terri!!!
kathy sendnerVery friendly and helpful to rent from.
Mark Constantini