Évaluations des clients Security Public Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Security Public Storage

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Troy S. le

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Everything was excellent.

Karen L. le

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I have only rented my Uhaul from Security Punlic Storage. Mark, Vincent and Isaac have always been professional and courteous every time I have been there. I will continue to use them for my Uhaul and storage needs and would recommend them to anyone that needs the same services.

Monica B. le

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can’t think of any improvement

Apphia-Yaya S. le

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Excellent Local Service!!! I was upset my rsv was cancelled I had a meeting missed a call from hail after making my rsv online thought it was incomplete until I heard the message when I called the Rep was very rude n smart pants however getting there and the exceptional service received in the local office made up for it!!!

Frank P. le

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Excellent Customer service.. Service was prompt and assistance was provided timely. Kudos to the employees of this location – keep up the good work.. Best – Frank

William S. le

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Le client n'a pas laissé de commentaire.

Bennet P. le

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I had seen a uhaul site online that said you offered senior discounts. I mentioned it to your rep when picking up the truck. He could not find it and neither could I on my phone. I had no issue withnot receiving any discount without seeing the offer. What I did not like was your reps response implying that I was trying to get away with something. Also, your taxes and fees are not clear until presented with the agreement to sign which feels deceptive,

Diana F. le

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There were cockroaches in truck!!!!????

Patricia M. le

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Le client n'a pas laissé de commentaire.

Kory P. le

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You couldn’t ask for anything better!

GLENDA H. le

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Le client n'a pas laissé de commentaire.

Thiranan T. le

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I was really impressed on how fast and easy it was to rent from your company. Very professional staff. I will definitely do business with your company again.

Tina S. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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Moving is stressful and you guys just made it simple and asked questions making sure my move was successful. It was.

Jeffory C. le

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Automated check in with smartphone was convenient. Gentleman who gave me the keys was friendly and cared about my experience. I appreciated him.

Beryl D. le

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Great customer Service

Arthur B. le

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Le client n'a pas laissé de commentaire.

william G. le

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Le client n'a pas laissé de commentaire.

Faye S. le

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Fast - efficient - organised. All over good experience.

Kuan L. le

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One more staff during weekend would help the check in/ check out process.

Sheilah V. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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I’m a long time U-Haul user, I’ve used U-Haul for my last 3 moves. Service has always been good, this experience however will stop me from coming back. I rented a 20 foot truck and a dolly, for a 20 mile move with insurance and a few boxes for 89$, I forgot the dolly at the apartment I was moving from. I returned the truck thinking the dolly was in it, they called to let me know it wasn’t, to which I replied I would bring it back the next day around 4, they told me that would be fine, I returned the dolly the next day and apologized for missing the dolly the day before, checking my statement the next day they charged me 89$ for the first day then a second charge of 129$. I called the U-Haul I went to and all they could tell me was I went over the mileage and they had to put 1/4 tank of gas in the truck, I asked how that came to 129$ and he told me he wasn’t sure how U-Hauls computer figured out the final cost and gave me a 800 number to call. I was on hold for 25 minutes waiting to talk to a representative while a message saying they where experiencing a high volume of calls at that time kept coming on, I hang up. I need to know what these charges are and why they are so much more than the original truck rental. I will not be paying both.

LAURA N. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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U-Haul would not honor their insurance that I purchased from them after accident. Then instead of waiting for my insurance to pay, they kept stealing money from my checking account. I’m going to tell as many people as I can about my experience. Then those people can use another rental. To improve your service, honor your insurance, and don’t make unauthorized withdrawals from customer accounts!

Jacqueline O. le

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Scheduled a pick up time of 5 a.m., after following the directions for after hours pick up and opening the bad lock we came to find out they keys had not been put in the van so I had to wait 4 hours to get the moving van. The pick up time was never changed so I was charged an extra day for dropping off the van later, even though I had it for less than 24 hours. I was promised an inconvenience fee off my bill and never received it.

Leslie M. le

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When the truck was returned, the guy didn't go out and check the mileage or gas use on it, he just said "Ok, you're all good", but now I see I was charged $41.50 for gas!! This is underhanded, and unacceptable. I will be calling your office first thing Monday to see about this!!

CHERYL M. le

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There an awesome company great management I thoroughly enjoyed having my storage they're very very nice very comfortable I highly recommend it to anybody

Louise W. le

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Staff were especially good

Mike B. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Le client n'a pas laissé de commentaire.

Kimberley F. le

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Le client n'a pas laissé de commentaire.