Évaluations des clients Security Public Storage

Keep the gate closed during business hours because people that are less fortunate are walking through the gate and can make customers feel uncomfortable

Be sure to know up front the return procedure. Inform the customer that a 20' van has a 16' on the floor dimension.

What you are doing is perfect I've been using your service since 2018 Thank You so much I'm very happy with your all of your locations. Thanks again 😊

Nothing. The staff was very professional curious knowledgeable. I would highly recommend this Uhaul to any person that needs those services. Thank you. Stress free. PRICELESS

Friendly customer service and fast

very nice owner/manager

For them to clean their trucks... I had to clean it myself and it was dirty.. Especially with this virus going around we need to take all in consideration so just clean and disinfect the trucks and equipment otherwise the place is great.

Transmission slipping, loose rack and pinion.

Will never use UHaul again. My initial location for pick up and the size of the vehicle were changed without my knowledge. I was never notified for this or a confirmation like they said I would get Even though the location and personnel were nice and friendly, it didn't my frustration and the inconvenience it has caused!

Nothing

Upon arrival I was greeted by two people that told me to move my u-haul. There is a sign that states all u-hauls to stop and wait for representatives. After moving and following them out like the driver directed only with gestures. I followed the driver and the ride woman with him. After returning to the facility I asked who those i believe I said “idiots”. Bob the man behind the desk stated they were the managers. It is great they had Bob there because the management is in need of a major overhaul and some impromptu training. Thank you Bob!

From a 19.95 truck I had to pay $278 so no I wouldn't recommend any body I would rent a truck from enterprise instead of paying all this money to load stuff I think it was ridiculous from 19.95 to $278 I don't care what kind of mileage you have your prices are totally outrageous

QUICK IN AND OUT. EASY PICK UP AND RETURN

everything was great.... it was fast and easy. Anthony was so nice. I would go back if ever needed again.

Had a good experience with Uhaul on sunneymead. Will definitely use again. Thanks!

Excellent customer service!

Folks were great. No issues on returning and very nice.

Nothing

Everything went really smooth had no problems at all.

Thank you! I rented the biggest uhaul truck and it helped me move out fast and customer service was excellent, I wish I could've got their names. Thank you once again.

From check in to drop off I found the experience absolutely great. The equipment was in very good condition and the reservation process was super easy. Thanks to security public storage for making it easy to rent . Will definitely use them again in the future. Brian Smith

Truck has no gas Was extremely dirty nasty And I dropped off and they charged me $317.00 For driving not ever. 3 miles total unbelievable horrible experience.

Over all wasy to rent from this location

Better personal service and help

Great People, Awesome Service!!

Things went very smooth for my husband and I to move a 6 piece couch set. We had rental back within 2 hours from Moreno Valley to Riverside. Thanks Uhaul.

Better maintenance on the vehicles would probably be ideal for me, especially coming from someone who works on and appreciates cars. With that being said, my U-Haul had squeaky brakes and the alignment was far from center. The alignment was off to the point where my steering wheel was decently turned to the left to keep it straight. I did notify my renting location about the issues and they said they'd have it looked at. I did enjoy the rental other than the small issues. The van was clean, smelled new and had nice ice cold A/C. Everything else worked great and surprisingly it was really well on gas. I'd definitely use U-Haul again for any of my moving needs.

More Parking Space

I feel that the extra charges where too much . was charged an extra $175 for fees

Friendly staff. Only have to update the pictures of their vehicles so the customers need not take pictures to send to the company.

Location is alright, customer service was great. The vehicle smelled like a wet sock, and definitely was way off on alignment, but old Betsy held together and got the job done.

We reserve 20ft but when got there it was not avail.so we end up with 15ft.

This location and equipment were great

I was called once and texted once to confirm my reservation ahead of time. That was good. However, there was no mention of me needing to log on to the u-haul site and go through an online setup process to get the truck. The location was not open at my pick up time and no one mentioned that ahead of time either. So I spent an hour on the phone with u-haul direct to understand and do what was needed so I could take the truck as planned.

Excellent experience saved hundreds

Manager needs customer services training .. Wasnt a good Experience

Very good customer service. Praise to the woman at the counter. Very nice

The manager in the customer service was impeccable from the beginning of my rental to the end of my rentals at both locations. So thank you UHaul for the great experience and no headaches...

I had a great experience. The person who helped me was professional and had a great personality.

The service was great and equipment was well maintained and in good working conndition. Customer service was excellent.

Front desk lady was extremely friendly, quick and easy check in and drop off.

There were no restraints or a dolley or ramp to load heavy furniture . The drivers door needs some work , it makes a loud POP when opening the door. Everything else was good.

Personal at this location was wonderful.