Excellent service à la clientèle. Please add restroom for customers.Yosief B.
Customer Reviews for Security Public Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Moreno Valley, CA 92553
(Between Perris Blvd and Indian)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 10h am à 3h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
nothing did a great job keep up the good workCHARLOTTE J.
Didn't inspect the truck upon arrival like he should've and didn't let me know what my extra fees were gonna beMustafa H.
Make sure the site is stocked with requested supplies. Had no moving pads. I reserved 5 dozen same time as rental.DOUGLAS C.
Le client n'a pas laissé de commentaire.Josephine D.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.JESUS P.
The guy that is in charge of gives you the key was really helpful and nice I forgot his name sorryOLIVIA R.
The person at this location was very helpful. She documented me falling off the trailer because of the grease that I slipped on. I ended up falling onto the fender and then onto the street. I went to emergency to make sure that nothing was terribly wrong. I will never suggest U-Haul to anyoneCINDY Q.
Fuel level was at 3/4 not full. I was charged for 8 gallons of gas when I only drove 8 miles. There was trash in the back and the tire inflation sensors were not working right. The truck was not ready for 9am pick up. I had to wait until office opened at 9:30. I spent 30 minutes on hold with corporate offices to resolve the overcharge, being told my account would be credited with 50 dollars. Here it is over 2 weeks later and that did not happen. I have used u-haul for every move I have ever mad over the years but I would never use this facility again. Improve your honesty and customer service.DEANNA F.
If the location doesn't already have a broom available, it would be a good gesture since most folks will forget a broom to clean out the returned truck.Stephen D.
When I turned the car the rep was so nice and he was very helpfulMARIA B.
Le client n'a pas laissé de commentaire.ANDREA I.
Le client n'a pas laissé de commentaire.CRAIG T.
Great customer service and concern for the product that you need.'LEONARD A.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Josh T.
Le client n'a pas laissé de commentaire.EDWARD R.
Clean Courteous dependableMike D.
Le client n'a pas laissé de commentaire.BOB D.
Le client n'a pas laissé de commentaire.MARCO C.
Le client n'a pas laissé de commentaire.GERARDO H.
Very professional and courteous, it was a pleasure doing business here.ROBERT B.
No ACâ€¦.i drove 3 hrs in that truck with no air conditionerSUSANA C.
Le client n'a pas laissé de commentaire.Emily Y.
Le client n'a pas laissé de commentaire.DENNIS G.
My trailer was the wrong size , it wasn't the same as the other trailer I used I had to retract my email and I was right the trailer I rented out was wrong but I got the right trailer but it was wasted time n that time was valuableGUADALUPE B.
Le client n'a pas laissé de commentaire.KARLA T.
The van was so dirty and inside smelled horrible And the milles I'm not sure about it, something is wrong, I did my first trip Friday 18 milles and 18 milles back, I used to go at my work in Redlands 16 milles and 16 back, Saturday I used twice to the same place 36 milles each trip. I didn't go anywhere else a total of 140 milles so I don't know why is marking 211 milles. So disappointedAdelma B.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.SARAH Z.
It was a perfect experience!MARIANNE J.
Everything was great. I've used Uhaul many, many times and Caesar (the person who helped me with the rental) was so professional and helpful. The best customer service from Uhaul so far.Denice C.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Evita Z.
The physical address is not attached to the actual business on Google Maps; searching by physical address (not business name) brings you to the wrong location!Aren C.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.RODRIGO A.
Le client n'a pas laissé de commentaire.Penny H.
The van had standing water on the passenger floor and wreaked of weed when I picked up the van. The employee cleaned up some of the water. I thoroughly cleaned the van when I got home so I could use it. It was the only van available so I couldn't trade for a cleaned one.Candice P.
There was no ramp on my uhaulKELLY M.
Le client n'a pas laissé de commentaire.DANIEL EMILE O.
Charged me $16+ for gas when I only drove 29 miles and put $12 in right before I dropped it off. I have my fuel receipt. The guy at the counter wouldn't check it with me either and said â€œyou'd need to wait 15 minutes to check it with us.â€ Rented one from Mel's Liquor and Check Cashing 2 weeks before and had 100x better experience. I was looking at them funny when they said the 15 minute thing too but didn't worry because I knew I did the right thing. Total BS. They definitely didn't put gas in it after. I guess they pocketed the money. AVOID THIS LOCATION.BRYANJOSEPH N.
Great customer service , this guy will help you and give all the answers you need. MerciRODRIGO A.
The truck was not cleaned. The outside and inside. It looked like a animal was traveling inside and it shed its fur all over the cab. Will never rent from that place again.FRANCISCO L.
Le client n'a pas laissé de commentaire.DARRYL M.
The truck was was not clean and I don't smoke and it reeked of smoke.CHERYL W.
Everything excellentMIGUEL B.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.TIMOTHY G.
I love the service for being my first time I'm very impressed by the service the only thing that I was confused was dropping off the trailer was hard to get someone in the line with questions after hours but other than that I'm happyMARISOL C.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.Pat L.
Le client n'a pas laissé de commentaire.NATALIE W.
Keep the gate closed during business hours because people that are less fortunate are walking through the gate and can make customers feel uncomfortableBRENITA R.
Be sure to know up front the return procedure. Inform the customer that a 20' van has a 16' on the floor dimension.Dennis B.
What you are doing is perfect I've been using your service since 2018 Thank You so much I'm very happy with your all of your locations. Thanks again ðŸ˜ŠJuana C.
Le client n'a pas laissé de commentaire.charlene M.
Le client n'a pas laissé de commentaire.Carmen L.
Nothing. The staff was very professional curious knowledgeable. I would highly recommend this Uhaul to any person that needs those services. Thank you. Stress free. PRICELESSYVONNE T.
Le client n'a pas laissé de commentaire.Donna F.
Friendly customer service and fastElizabeth S.
Le client n'a pas laissé de commentaire.CORWIN H.
very nice owner/managerJoycelyn O.
Le client n'a pas laissé de commentaire.Kania L.
For them to clean their trucks... I had to clean it myself and it was dirty.. Especially with this virus going around we need to take all in consideration so just clean and disinfect the trucks and equipment otherwise the place is great.Alisa V.
Le client n'a pas laissé de commentaire.Sametria S.
Transmission slipping, loose rack and pinion.Thomas K.
Will never use UHaul again. My initial location for pick up and the size of the vehicle were changed without my knowledge. I was never notified for this or a confirmation like they said I would get Even though the location and personnel were nice and friendly, it didn't my frustration and the inconvenience it has caused!LORRAINE B.
Le client n'a pas laissé de commentaire.Francisco S.
Upon arrival I was greeted by two people that told me to move my u-haul. There is a sign that states all u-hauls to stop and wait for representatives. After moving and following them out like the driver directed only with gestures. I followed the driver and the ride woman with him. After returning to the facility I asked who those i believe I said â€œidiotsâ€. Bob the man behind the desk stated they were the managers. It is great they had Bob there because the management is in need of a major overhaul and some impromptu training. Thank you Bob!Jesus V.
Le client n'a pas laissé de commentaire.Teresa N.
From a 19,95 truck I had to pay $278 so no I wouldn't recommend any body I would rent a truck from enterprise instead of paying all this money to load stuff I think it was ridiculous from 19,95 to $278 I don't care what kind of mileage you have your prices are totally outrageousGALE I.
Le client n'a pas laissé de commentaire.Jessica C.
Le client n'a pas laissé de commentaire.Jorge S.
Le client n'a pas laissé de commentaire.Vladimir B.
QUICK IN AND OUT. EASY PICK UP AND RETURNMark C.
Le client n'a pas laissé de commentaire.Karen F.
Le client n'a pas laissé de commentaire.Samantha T.
Le client n'a pas laissé de commentaire.Jesus P.
everything was great.... it was fast and easy. Anthony was so nice. I would go back if ever needed again.SIlvia G.
Le client n'a pas laissé de commentaire.Jasmine E.
Le client n'a pas laissé de commentaire.Nina V.
Le client n'a pas laissé de commentaire.Eddie D.
Had a good experience with Uhaul on sunneymead. Will definitely use again. Merci!JUAN R.
Excellent customer service!TAHIRIH S.
Folks were great. No issues on returning and very nice.Douglas C.
Le client n'a pas laissé de commentaire.Paula B.
Le client n'a pas laissé de commentaire.JESSE B.
Le client n'a pas laissé de commentaire.JESSICA S.
Everything went really smooth had no problems at all.JESSICA B.
Le client n'a pas laissé de commentaire.JENNIFER N.
Le client n'a pas laissé de commentaire.SHELLEY J.
Le client n'a pas laissé de commentaire.CHRISTOPHER J.
Le client n'a pas laissé de commentaire.VICTOR O.
Le client n'a pas laissé de commentaire.Albert M.