Évaluations des clients Security Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Security Self Storage

Cote générale :

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SRISUMAKANTH K.
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Le client n'a pas laissé de commentaire.

JAMES B.
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Vehicle interior was not clean. Driver side seatbelt was not functional. Driver side door weather stripping was deteriorating and causing the door to not shut properly.

Larry B.
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Rude employees, dirty uhaul.

Jaquan J.
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Le client n'a pas laissé de commentaire.

KEVIN B.
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Le client n'a pas laissé de commentaire.

EDITHJEANETTE T.
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Cierra was most helpful with our checkout.

William H.
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Le client n'a pas laissé de commentaire.

RODERICK D.
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The your lady Ms. Soular gave great customer service nice, pleasant, and courteous looking forward to doing business soon.

MARIA M.
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Le client n'a pas laissé de commentaire.

ARNOLD F.
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Customer: please adjust mirrors before pulling off, you have to do it manually with your hands. If adjust buttons were there, it wasn't visible to me. Other than that note, I have no complaints.

Robert G.
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I received excellent customer service from this location, it's very convenient, clean and organized.

DILIP S.
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The truck we were given had the check engine light on, so we had to go to another location to get another truck.

BABA T.
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There was no one at the first location I made my reservation. I called customer service and I was sent to another location less than 2 miles away. I got the truck I wanted. I returned the truck later that day and abd I was charged for EZ fuel when I have put more gas than what was there when I got the truck. I called customer service again to complain about the charges and I was told that it was an error and that it will be fixed and someone will call me. I have not yet received that call. I am not happy with my experience this time.

ISAAC J.
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Le client n'a pas laissé de commentaire.

LISA D.
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My only issue was that I was in line and the customer service rep was stepping outside to help customers before me. I told her I would step outside and tell the person who dropped me off that my truck was ready and she said as soon as she finished with the people before me she would get me my rental truck. While I walked to the car, another customer walked in. When the staff person came back in, she started helping the other customer, who was standing in front of the counter, instead of me, and I had to wait 20 more minutes to get my truck.

JOSEPH R.
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Make sure what you reserve for a person be ready,and not waste his time.

Genora W.
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Le client n'a pas laissé de commentaire.

Douglas L.
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Nice clean new van.

Linda C.
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Smile

KADIATU K.
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Everything went smoothly! The associates were knowledgeable and efficient!

Anie C.
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Le client n'a pas laissé de commentaire.

Tammy J.
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Le client n'a pas laissé de commentaire.

IKEEMA S.
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Young lady at the counter was very helpful and polite. She made the transaction smooth and efficient.

Madeline H.
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Online/mobile truck pickup and drop off very glitchy.

jadda R.
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The truck had got an accident from previous renter. Truck has maintenance issues and sound like it want to cut off at idle.

John B.
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Your app is terrible for non-contact pickup.

Catherine W.
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I arrived at 11:50 checked in online and had to wait because the girl wasn't on site. Didn't get my uhaul until 12:30 then I had to get a dolly which was 7.99 and got charged 10.00. Truck was dirty due to her being late and movers where at my place waiting it set my whole day behind. Plus I had to go out that night and buy a lock she didn't even offer one to me.very unprofessional

RANDY T.
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Great experience!!!

KENNETH J.
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Thanks for your help!

FELICIA N.
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Le client n'a pas laissé de commentaire.

janet W.
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N/A

Patricia D.
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Le client n'a pas laissé de commentaire.

lillie C.
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Le client n'a pas laissé de commentaire.

William B.
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Please check the attitude of your online representative Jason

Henry L.
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Wonderful service.

STEPHENIE W.
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Le client n'a pas laissé de commentaire.

Arun V.
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Le client n'a pas laissé de commentaire.

LOLITA J.
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I found a slight damage to the vehicle prior to driving off the premises that had not been noted. I'm glad I brought this to the attention of U-haul; it financially spared me from possible unecessary headache I was not responsible for creating.

WILLIE G.
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Le client n'a pas laissé de commentaire.

rOBERT T.
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Le client n'a pas laissé de commentaire.

Sierra J.
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Le client n'a pas laissé de commentaire.

BILL M.
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Le client n'a pas laissé de commentaire.

Alexandr S.
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everything worked great for a seamless experience. thank you.

amy L.
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Le client n'a pas laissé de commentaire.

Peyton W.
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The attendant was very friendly and helpful.

Clara R.
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Le client n'a pas laissé de commentaire.

Jonathan K.
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Mobile website did not work on latest Android OS + Firefox. Could not upload driver license picture, report damage before leaving the lot, or do the after hours return (had to use friend's iPhone).

Whitney L.
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Le client n'a pas laissé de commentaire.

Tracy H.
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Le client n'a pas laissé de commentaire.

Kevin B.
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Awesome service! Fast and polite.

william G.
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The ladies at checkin were wonderful and did their best to work efficiently at getting customers in and out. They were kind and respectful! If I owned a business I would be proud to have them working for me.

steven W.
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I thought everything was in order and just what I expected. Nice staff and good equipment made for a nice experience.

Denise M.
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The 5:30 closing hour seems a bit early to me. However, it was explained the late hour posted is for the storage area only.

Jon H.
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Everything was fast and easy. Nothing to add. I'll be a return customer, I'm certain!

Major C.
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Van performed well. Not that clean..but ok.

BRENDA H.
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Le client n'a pas laissé de commentaire.

Jimmie R.
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Le client n'a pas laissé de commentaire.

Hope W.
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the entire rental experience was wonderful! The 2 women working (Soular and Cierra) at the Security Self Storage in Durham NC on Cornwallis Road were patient, kind, and helpful with our customer service needs. Thanks for all of your help!

Maria M.
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Le client n'a pas laissé de commentaire.

Valeria R.
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Have more than one salesperson

avis H.
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Nothing

Gerald R.
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Nothing. Online access makes customer transactions smooth and almost completely perfect.

Jennifer G.
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Le client n'a pas laissé de commentaire.

Vontonya B.
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Le client n'a pas laissé de commentaire.

Justin O.
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Le client n'a pas laissé de commentaire.

Christopher L.
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Le client n'a pas laissé de commentaire.

Ben W.
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The agent gave wonderful service, which is appreciated during a move

rajesh K.
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I was asked to return the rental before 5.30 pm even though I was charged for 24 hrs . I ended up canceling something I was going to pickup latter in the evening

DONNELL H.
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NA

Chevelle L.
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Excellent experience

Sheronda S.
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Le client n'a pas laissé de commentaire.

Brian G.
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Le client n'a pas laissé de commentaire.

Shyheim C.
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The self pick up was not easy at all, we waited for over an hour trying to get verified. You would think it would be easier the way it is advertised, I ended up having to go inside for help anyways. Terrible experience

Lawrence M.
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I was looking for certain boxes that were not available at this location.

FRANK S.
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Le client n'a pas laissé de commentaire.

Issa S.
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Le client n'a pas laissé de commentaire.

Thomas M.
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Le client n'a pas laissé de commentaire.

Jessica H.
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None

Ann P.
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Le client n'a pas laissé de commentaire.

Patricia B.
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The contact-less check in process took longer than expected. We started the process at 10:06 am and didn't get to leave with the truck until 10:38am. Other than that, everything was very good.

Gregory D.
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Le client n'a pas laissé de commentaire.

carolyn V.
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The girls in the office were so very respectful and courteous! Very knowledgeable and intelligent. I recommend this location to anyone who needs services. Amazing staff!!???

Susan C.
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My address was input incorrectly with wrong zip code and city. Drop off had to be changed as it wasn't near my home,

Evan Y.
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Le client n'a pas laissé de commentaire.

Shruti B.
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Le client n'a pas laissé de commentaire.

Austin T.
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Quick and easy with friendly and efficient service!

carolyn V.
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Lady that took our information was very courteous and wonderful! Great service! I recommend anyone who needs rental to come to that location.

fredrick W.
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I checked out; with the app; while it was raining, which required me to get out into the rain multiple times. You should allow customers to take the needed photos, and upload them all at once.

Milton M.
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The rear doors locks need to be repaired it wouldn't lock with the key. The left rear door would not open. Other than that, I had no problem using the van.

Mitchell D.
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Le client n'a pas laissé de commentaire.

Sean C.
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Le client n'a pas laissé de commentaire.

David P.
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I had issues with the online pickup and drop-off. So, that was not a good experience. In addition, the van was reporting low tire pressure, so I had to spend time finding a gas station with an air compressor. On top of that, the vehicle was not clean. I really feel that I should receive some kind of discount on the rental for these short-comings.

d jean R.
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The attendant was very courteous and helpful. It might be helpful to have two people at the desk, one for renting and the for returns. All in all things went well.

Ian M.
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I found the staff there to be courteous, friendly and highly efficient. I can't say there was anything negative at all about the experience. I highly recommend them.

Brent D.
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Le client n'a pas laissé de commentaire.

todd K.
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Le client n'a pas laissé de commentaire.

Mary P.
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The service was outstanding!!

GERALD R.
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customer service was excellent. transaction was easy. at this time just keep doing what you are doing.

DALE E.
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Le client n'a pas laissé de commentaire.

Evan S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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