Customer Reviews for Security Stor All

I was overcharged for mileage and safe move insurance which I declined and signed a waiver acknowledging I declined it. While Mike made things right but it is ridiculous to be blatantly over charged without explanation.

Had an easy transition. All questions were answered in a professional manner. Will refer other to your establishment.

Employee was rude, closed the store and left us in parking lot we had to drive to another u haul place to get the right plug!

The sale representative, very kind and helpful

Make sure you know the customer understands the charges

Great customer service!

Keep do what you do thank you, I will come again.

I’m never coming there again

update sytem capicity so doesnt slow down during busy end of month periods

I was overcharged not once but TWICE. I don't know if the workers here need extra training or if they are not competent to do the job. I had a very simple 10 hour rental that turned out to cost me over $350 plus overdraft fees. I will never use this location again and WILL NOT recommend anyone else use them.

Stay the course

Clean facility. Very accommodating

Newer & Cleaner equipment! A Truck That Dosent sound like it's going To break down any minute! However The Customer Service Was Great!

Tracy was very helpful when renting the climate controlled space. The area was clean and cool. I specifically like the fact that security cameras are used and that access is limited to 7 AM to 7 PM.

The service was excellent, but the cargo van was dirty in the inside especially the back it needed to be swept or vaccummed out.

Great customer service ?? very friendly

I placed my reservation online for a storage unit with same day move in, they had exactly what I needed at a reasonable price. Great customer service, would reccomend them for all your storage needs.

Excellent customer service by Jordan!

All good

Agent had no idea how to install trailer and left the emergency brake chain unconnected. Dangerous and rediculous.

Excellent customer service

I'm satisfied

I have used this facility on and off for years! Love the climate controlled environment.

The facility is clean and orderly. Entry is easy and accessible.

The atmosphere and the people are so friendly & nice especially Mr.Chuck and the lady ( sorry I forgot her name) but she handle everything for us, when Mr.Chuck was out of the office. Thank you !!!

Never had a problem in the 9 years I used them and all staff were helpful and pleasant.

Solid experience, easy to work with.all staff easy to work with

Jordan was a very kind and knowledgeable person!

The equipment was serviceable but there was a hole in the fiberglass fender. It did not cause any issues.

The agent at the check in was very helpful. However, the discounted special that I applied for was misleading and I was disappointed by that.

I had a great experience using U-Haul at this location!!!

Every person that icame in contact with over thephone was phenomenal!!!!

Not closing early on Saturday and Sunday

Closed Erroneous charges

Everything worked out very smooth! Location was very convenient..rental process was fast! Would definately recommend!

None

Was told to be there at 9 am by the person on the phone. Got there at 9 and no one was there until 45- 50 mins later. When I finely got checked out on one came outside to help me hookup and check the lights like they are supposed to. I had used them before and this was the worst experience I have ever had.

I don't think its fair that we was charged an extra day because this location was closed.

Explain the after hours return process.

Schedule pick up at one store for 9am , went there and waited in line for 45 minutes. At that time they told me to go to government. Goverment told me we couldn't get truck to 3pm. Called 800 number and got a truck from another location through uhaul. Horrible experience and the dolly we requedted was not recd

I was told I would not be charged the $14 equipment fee due to my son forgetting to get it as well as the employee didn't remind him to get it. I was still charged which is not good customer service.

The attendant was very pleasant and facilitated all my needs will use this location again ... my only observation was that the vehicle was not clean

Amazing customer service and very fast service!

Can't improve perfection.

The truck (26 footer) burns too much gas. All big trucks should run off diesel

My card was charged for more then the rental. The trailer wasn't hooked properly and it detached from my hitch when I was loading it! Thankful it wasn't when I was driving! Also, didn't get a notification about my reservation. No dollies for rent.

It was all great. Jordan was very helpful and made the process easy and satisfying.

Jordan was so very nice! Convenient and great location!!

Good job

Excellent service by the agent

Tell the old white guy behind the counter that not every white customer that comes in there is a racist republican that wants to see his anti democrat propraganda. My business will go elsewhere next time.

Chuck was very personalable and drop off was a breeze!