You might put a QR code at the lock box that would take the user directly to the check-in site on your website. Otherwise was very pleased.
Kelvin S.
Customer Reviews for Security Stor All
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Wonderful experience would definitely use storage again.
Fannie B. | Expérience généraleGreat customer service!!
PAUL N.Very friendly staff
BRANDON H.Good experience. I don't see much that could be improved.
Kirk S.Great storage place
NED B. | Expérience généralePerson I turned vehicle into was very rude. Also charged 2,12 $ for fuel and we made sure fuel level was correct. Only found out when I received the email with the charge.
SHARON M.Probably, but I do not recommend the 24/7 and the trucks gas meter was was less than a half tank
Sharron B.Staff was always friendly and helpful. Would highly recommend!
Rebecca B. | Expérience généralekim was awesome!
LESLIE A.I have used this location in the past, and will in the future. IMPROVEMENT: Stay open later in the day. Merci.
Laura F.Clerk was very professional and nice, enjoyed the whole experience.
Judge M.The van was not clean when I picked it up. Which did not interfere with my need. I did blow the van out with a blower before returning it. It was a very easy to handle vehicle. Easy pick up and return location.
ANITA H.It was early and she was just checking everything in and I needed the truck asap so I took it as is.But the overall experience was great.It was early Monday morning.
Linda K.I prefer the 4175 Government Blvd location as the equipment always seems to be cleaner and in better repair.
Debra S.The online pickup was terrible and took an excessive amount of time. I was automatically set up for insurance which after reading what it covered I did not want it. When I went to enter fuel and mileage I was kicked out completely and prompted to start all over again. I just took a photo of the readings on the dashboard. Renee was excellent and very helpful in the ordering of the truck. The online portal was not.
Elizabeth A.Easy return. Did it all on the App and dropped off keys.
David M.Yes I did and a friend rented it Friday
Joey H.Great service tks very much Jim Hartley
Jim H.The receptionist was very rude an unprofessional. She was talking to me like I didn't have any common sense.
cedcreon W.There a huge gash in right rear tire that made the truck drive rough. Also, the air was not functioning well it would go from cool to blowing hot air. I had to keep turning it off and on
Ruth H.Awesome help!
KELLY T.If you are given a reservation confirmation with location, the vehicle should be there. I should not have had to drive across town to pick up without compensation!
Mary Y.Truck smelled like smoke but other than that was fine. Employee should be wearing a mask.
Cynthia S.Check in was quick and efficient.
Matthew Z.I was charged 20dollars for an after hour fee. This is a fee that they collect for not doing nothing. Ridiculous charge. Also, the cable attaching the electrical wires to my vehicle had been patched with electrical tape. Shoddy.
Ilene B.My representative was very nice and professional. I would recommend uhaul to all my friends and family. Merci
Nicholas T.The van was great! Just had bird poop on it. The Uhaul app sucks. Kept sending me to recheck out the van. On site representatives are OUTSTANDING!!
Timothy G.I was overcharged for mileage and safe move insurance which I declined and signed a waiver acknowledging I declined it. While Mike made things right but it is ridiculous to be blatantly over charged without explanation.
John Y.Had an easy transition. All questions were answered in a professional manner. Will refer other to your establishment.
Rosie N. | RéservationEmployee was rude, closed the store and left us in parking lot we had to drive to another u haul place to get the right plug!
Brandie B.The sale representative, very kind and helpful
Ishola P.Make sure you know the customer understands the charges
Madelyn D.Great customer service!
Kattye M.Keep do what you do thank you, I will come again.
Suzanne H.I'm never coming there again
Quentin A.update sytem capicity so doesnt slow down during busy end of month periods
Larry H.I was overcharged not once but TWICE. I don't know if the workers here need extra training or if they are not competent to do the job. I had a very simple 10 hour rental that turned out to cost me over 350 $plus overdraft fees. I will never use this location again and WILL NOT recommend anyone else use them.
shauna H.Stay the course
Eddie W.Clean facility. Very accommodating
Landon C. | RéservationNewer & Cleaner equipment! A Truck That Dosent sound like it's going To break down any minute! However The Customer Service Was Great!
rose G.Tracy was very helpful when renting the climate controlled space. The area was clean and cool. I specifically like the fact that security cameras are used and that access is limited to 7 AM to 7 PM.
JOHN C. | RéservationThe service was excellent, but the cargo van was dirty in the inside especially the back it needed to be swept or vaccummed out.
Dereck K.Great customer service ?? very friendly
LATONYA V.I placed my reservation online for a storage unit with same day move in, they had exactly what I needed at a reasonable price. Great customer service, would reccomend them for all your storage needs.
Michelle R. | RéservationExcellent customer service by Jordan!
Lisa B. | RéservationAll good
Keith B.Agent had no idea how to install trailer and left the emergency brake chain unconnected. Dangerous and rediculous.
SCOTT B.Excellent customer service
Darnisha A. | RéservationI'm satisfied
CHARLES N. | Expérience généraleI have used this facility on and off for years! Love the climate controlled environment.
MICHELLE v. | Expérience généraleThe facility is clean and orderly. Entry is easy and accessible.
Robert S. | RéservationThe atmosphere and the people are so friendly & nice especially Mr.Chuck and the lady ( sorry I forgot her name) but she handle everything for us, when Mr.Chuck was out of the office. Thank you !!!
LECONYA J. | Expérience généraleNever had a problem in the 9 years I used them and all staff were helpful and pleasant.
REBECCA B. | Expérience généraleSolid experience, easy to work with.all staff easy to work with
CHARLES M. | Expérience généraleJordan was a very kind and knowledgeable person!
RAMIE F.The equipment was serviceable but there was a hole in the fiberglass fender. It did not cause any issues.
john K.The agent at the check in was very helpful. However, the discounted special that I applied for was misleading and I was disappointed by that.
Kim N. | Réservation