When you know ahead of time that you dont have a truck at a location that you reserved for, dont wait at the last minute to tell the customer that you dont have what they reserved for.SABRINA S.
Customer Reviews for Self Storage One Eastpoint
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dundalk, MD 21222
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 2h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
U-Haul did NOT exceed my expectation of service. The process throughout my whole moving ordeal has been absolutely horrible. The customer service from each rep that I talked to excluding three people out of the AT LEAST 12 was horrible. I'm very disappointed and will think otherwise I'm the future or even recommending the company to a friend.Ashley G.
Le client n'a pas laissé de commentaire.Heather W.
I thought the two ladies that helped me we great, they went above and beyond to help me.Tamia C.
I was satisfied with the employee at this location but I was very unsatisfied with the way that my reservation was held I requested a specific location and my order was rerouted without notice that was very unsatisfied professional.Curlie J.
Le client n'a pas laissé de commentaire.Warren B.
Front desk staff had a pleasant yet professional attitude! Awesome customer service!!!!Charrdall K.
Le client n'a pas laissé de commentaire.Christie B.
The website process is wonky, at best. Furthermore, you don't include in the email confirming your order that I needed to go in and do anything further, i.e. register my license. Then, and most ANNOYINGLY, at the end of the process to do all that you ask for my passport, a friends contact, a utility bill, etc to prove I am who I am. How about this? You already have my license # and photo of back and front. Use that to prove who I am. That was such bs when you don't know you have to do it in the first place. Very disappointing and a big hassle.Kory M.
Nothing their services was great I promise I'll only do uhaul business with them!Leigh B.
Le client n'a pas laissé de commentaire.LaShawna B.
Le client n'a pas laissé de commentaire.Torin R.
Le client n'a pas laissé de commentaire.Allison M.
This is my 3rd time using UHaul and my very last time. Each time the experience was terrible. In most locations (except the East Brunswick NJ location) the people who worked at the places were nasty or extremely unhelpful. In 2 of the 3 cases, the van we ordered (for a drop off at a different location) wasn't available and we had to basically beg for help to resolve the issue, as the employees look to us to solve what was UHaul's problem. We were then both times sent to drive to another location to pick up the van, only to find out we were given at truck - which we didn't need, want or like to drive and couldn't' take on some rides. Overall a terrible experience. NEVER AGAIN!!!Juan V.
Le client n'a pas laissé de commentaire.ROBERT D.
This location is VERY small. For everything you have to do there should be better parkingJessica D.
Le client n'a pas laissé de commentaire.Jawan D.
Everything was wonderful!Thomas L.
When I picked up the truck the Windows were dirty and the mirrors were dirty. I really think when you pick up a rental the customer shouldn't be the one cleaning the windows and mirrors.Warren S.
Le client n'a pas laissé de commentaire.bingxue Y.
Make note of damages on customer copy of contract so drop off location doesn't have to call to confirm preexisting damages.Claudette G.
Le client n'a pas laissé de commentaire.David F.
When I made my reservation online, I selected the nearest location to me. When the conformation came, it was for a location almost 20 miles away! When I called I was told it was a glitch in their system. That glitch @1 $per mile = Over 40 $! The rental was 19 $! Doubled the cost. I rebooked and got a different location, still much closer than where uhaul tried to send me. Makes Uhaul apear very shady and dishonest.Bryan L.
Le client n'a pas laissé de commentaire.Amanda F.
All was well and the transaction went very smooth and painless.garriott M.
Le client n'a pas laissé de commentaire.VINCENT T.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Michael G.
It was closed when I dropped the truck offTAMMY M.
Le client n'a pas laissé de commentaire.Frank T.
Le client n'a pas laissé de commentaire.TERRI K.
Le client n'a pas laissé de commentaire.Benjamin W.
Le client n'a pas laissé de commentaire.MICHAEL S.
Maybe start carrying more vehicles and equipment. I've heard many horror stories about the other U-Haul place in town, most folks would be grateful for an alternative.Sean S.
The proprietor was very nice, but the location was VERY unprofessional looking... With such a nice place on NW 5th Street in Corvallis I'm not sure why this place is used...PAM W.