Évaluations des clients Self Storage One Perry Hall

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Self Storage One Perry Hall

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MARKELLOS D. le

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Le client n'a pas laissé de commentaire.

ABBY G. le

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Le client n'a pas laissé de commentaire.

Kelli B. le

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Excellent and seamless transaction. I used the app to pick up the truck and it was effortless. I did have to get the key from inside and the folks there were very personable. Great experience!

Sharise P. le

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Everything went well. Customer service was great and so was the equipment

CAROL C. le

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Le client n'a pas laissé de commentaire.

Ben J. le

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Le client n'a pas laissé de commentaire.

Phillip B. le

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Take time to inspect truck before customer leaves site.

ADAM B. le

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Le client n'a pas laissé de commentaire.

Lisa K. le

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Both women were rude and unprofessional. Handed me the keys without asking if I knew how to work the truck. Such as the lift gate, they watched from inside me struggling with the door but wouldn’t come out. They also saw that I was wearing a knee brace. They were MEAN WOMEN TO ANOTHER WOMAN. SHAME ON THEM

Lawrance g. le

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Le client n'a pas laissé de commentaire.

Van Y. le

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Le client n'a pas laissé de commentaire.

Scott D. le

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Great

Felecia L. le

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Le client n'a pas laissé de commentaire.

ROBERT G. le

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Le client n'a pas laissé de commentaire.

Kathleen D. le

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I have rented two different trucks from same location twice within a few days. Both different trucks have been dirty inside which I am puzzled because I have always like to rent UHaul trucks which had the trucks cleaned and ready for me until this location. While the office did provide great customer service, I am concerned that they are neglecting the cleanliness of trucks. I am hesitant to rent a truck from this location in the near future because I am not happy with the lack of cleanliness of the trucks inside. Thank you.

Kathleen D. le

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U-Haul sends emails to customers with the front part stating the pick up location and time but did not state the drop off location and time as customer had to click on link to open for more information including the drop off location and time. That is not feasible for people who are on a time crunch and don't have time to click on the link to view more details. If the drop off location and time is included in the front of the main email with the pick up location and time, any potential error would have been caught on time and fixed immediately to reduce potential problems for miscommunication and undue stress onto future customers. That's what happened to me which upsets me greatly but fortunately the UHaul staff was able to waive the late charge due to misunderstanding/miscommunication about the drop off TIME (not the location which is fine). If I had seen the drop off time on the front of the email WITHOUT clicking on the link to go into for more details, I would have caught the error and fix it immediately.

Territa S. le

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The person behind the desk at this location was rude and unfriendly . She seemed like I was inconveniencing her by being there Poor customer service . I need to rent another truck next weekend but it will not be here.

Michael L. le

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Le client n'a pas laissé de commentaire.

Mark J. le

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Le client n'a pas laissé de commentaire.

BENJAMIN F. le

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Le client n'a pas laissé de commentaire.

Johnathon H. le

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Le client n'a pas laissé de commentaire.

Regina K. le

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The order is reviewed so that all equipment requested is available upon pick up.

salima m. le

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Le client n'a pas laissé de commentaire.

alecia c. le

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Le client n'a pas laissé de commentaire.

Randall R. le

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No improvement needed that I can suggest from my experience.

GEORGE K. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Luis S. le

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Le client n'a pas laissé de commentaire.

Mario R. le

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Guest service was awesome. She did everything she could to help me try to get my money back for the missing equipment.

Joseph D. le

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Le client n'a pas laissé de commentaire.

Margaret Z. le

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The only thing I didn't like is the driver seat and passenger seat area stunk really bad like pee or trash. Other than that the truck was fine. The lady in the office who assisted me was very nice, helpful and professional.

Charretta D. le

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Le client n'a pas laissé de commentaire.