Le client n'a pas laissé de commentaire.Douglas E.
Customer Reviews for Self Storage Plus
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rexburg, ID 83440
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 5/29/2022 - 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gary C.
Le client n'a pas laissé de commentaire.Kevin P.
Le client n'a pas laissé de commentaire.Adam J.
Going to DR Barney (on Pioneer Rd Rexburg) is the best. Going through Uhaul's website felt like a scam the entire time with them trying to upsell at every possible phase of the process.Jake J.
The truck was on empty (3 miles left in tank) when picked up. Had to take it to the gas station to fill up ($150 right off). Windows had to be cleaned inside & out before the cross country trip. The inside seats & steering wheel were cleaned as well due to the cab smelling like a bad locker room. The bay of the truck was dirty & parts left from previous mover & 2 of the blankets had oil stains on them. Not a great way to start our cross country move. The truck was noisy when picked up, then at the first rest stop even louder. I looked at the exhaust connections and of course it had separated. We didn't have time to wait for new truck or repair, so down the road we went. Couldn't hear any radio or have a conversation in the truck. Complaint filled with U-haul. Improve: better maintenance of U-haul equipment prior to rental.Cory M.
Le client n'a pas laissé de commentaire.Fran B.
Very helpful and patient. Great selection on hand. I definitely recommend!TIM S.
Le client n'a pas laissé de commentaire.Alain B.
Super nice guy helped us. He treated us like family. I'll use HIM again!!Richard L.
Couldn't have had a better experience! Store Manager was great, the truck was very clean and ran perfectly. Thanks!!Dennis D.
Everyone was very friendly and helpfultom M.
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.Chase R.
Le client n'a pas laissé de commentaire.Zach R.
Le client n'a pas laissé de commentaire.mike M.
The operator of this facility is a guy named Dell. He was very helpful and is a workers were very helpful hooking up the trailer to my car. I would rent from them again. I was hauling all my granddaughters stuff from college back to my house. The trailer rode very good behind my car. It was 5x8 and I could see around it very well with my rearview mirrors. I would recommend this locationJoe I.
I had some real issues, and the folks at this U-haul did a wonderful job of helping me through these issues. I really appreciated their welcoming attitude.Richard G.
Whenever I rent a Uhaul or Storage from this location I am always treated well. Customer service is excellent!scott A.
Le client n'a pas laissé de commentaire.Gary A.
Great customer service, very efficient, truck was in perfect order, highly recommended you use this particular U-Haul location!DARLENE R.
Y'all at the airport road u-haul in rexburg are absolute Rockstars! Thank you so much, you that know, know why.Ronald M.
Nancy from the call center was a terribly rude person! I would stay away from U-haul just because of her! We had to change our drop off date so we called the drop off location and left a message on their machine. They claimed we didn't call and Nancy called and was so incredibly rude! The Rexburg drop off location said they have had complaints about her before.Kent L.
Le client n'a pas laissé de commentaire.Neal R.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.John S.
Pick up and drop off was fast. Employees were friendly, helpful, and courteous.Kim T.
Le client n'a pas laissé de commentaire.Kathlyn C.
Opened on a Sunday! Was able to get a last minute, rather urgent, reservation. Owner was friendly and helpful.Lacy P.
Le client n'a pas laissé de commentaire.Daniel F.
great service,all with smiles, quick hookup before trip and excellent help when returning the unit!Bill M.
Le client n'a pas laissé de commentaire.JASON G.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.JOSHUA R.
Le client n'a pas laissé de commentaire.Dillon K.
Le client n'a pas laissé de commentaire.Joel J.
I met the owner, and he was very friendly and very informative. He was great in helping me out.Felipe C.
Le client n'a pas laissé de commentaire.SANDY B.
Le client n'a pas laissé de commentaire.Ethan C.
It took us over 45min to get the reservation and all the in app paper work done. It was a huge hassle with photos not being good enough for identification. We're not sure if that's just the way it is for after hours renting of the uhaul trucks, but if it weren't for us HAVING to be moved out of our storage unit by today. We would have cancelled it and found another way. It just wasn't customer easy set up. The truck was clean, it got the job done, and for a decent price. We just really hated the whole ordeal on the phone and set up and set down when we finished. Maybe it's better during open hours.Spencer H.
Le client n'a pas laissé de commentaire.Falicia M.
Le client n'a pas laissé de commentaire.Steven N.
Le client n'a pas laissé de commentaire.Rick B.
Le client n'a pas laissé de commentaire.Dan C.
Le client n'a pas laissé de commentaire.ulyse O.
DJ was awesome to work with. Everything was ready on time and super clean. The experience was quick and easy. Will be using them again!Matthew S.
very fast an efficient they had us unhooked and on our way in less than a minute.Brandon T.
Excellent friendly customer service and facility was spotless!Jeffrey M.
Nothing. A clean store with a plowed parking lot absolutely awesome!Jeffery P.
Le client n'a pas laissé de commentaire.Jaime R.
My reservation was moved to another location and no notice was given to me which delayed my pickup. Additionally, when I arrived at the new location, they were not open and I had to call a phone number posted on the door to get someone to help.Ted A.
When you make a reservation, make sure that you as a company keep that reservation. Do whatever you need to get it done. Don't wimp out saying you don't have enough when the lot just down the street totally has enough! Make the customer happy!Kian W.
Le client n'a pas laissé de commentaire.David H.
Awesome customer service.Jennifer M.
Le client n'a pas laissé de commentaire.Robert F.
This was the best experience I have ever had renting a vehicle for moving. That is quite a statement as I have moved many times over the past 40 years.Ed M.
Le client n'a pas laissé de commentaire.Nathan F.
This location was very friendly and great to work withbryce F.
I'm very happy that your locations (at least the ones I've used) are closed on sundays. Dropping off my trailer without an employee was easy and painless, although I did have to look around to find chocks and whatever you call the stand the tongue sits on.STEWART S.
The salesmen/women were personable and well-trained; however, the windshields of the truck needed cleaning, the gas tank was not full when we picked up and the tires needed air. Overall, particularly because of the personnel we encountered, this was a good experience and we would recommend this location to others. Thank you!FCaroline N.
Great seeviceKris P.
Great service. Thankswanda H.
The process of using the truck share was ridiculous. Was not as described to me on the phone.Dillon B.
Self Storage Plus has always been great to rent from.Charles C.
Very friendly and very helpful. Efficient.Robert W.
Le client n'a pas laissé de commentaire.RHONDA R.
I had issues with the mobile app couldn't get reservation to addClayton I.
Le client n'a pas laissé de commentaire.Ed F.
Le client n'a pas laissé de commentaire.Dillon K.
A true professional. Very friendly and helpfulBernie S.
We ordered 20 blankets with our truck and did not receive them at pickup. Luckily we had our own to use, but it was annoying.Michael G.
They were incredibly friendly and helpful. I needed help not only with a truck, but with a couple dollies for a few extra days. They were super accommodating. I highly recommend this location - great service, great people. Thank you!!!Jonathon E.
Le client n'a pas laissé de commentaire.Bryan Mark K.
Was not aware that there was a huge party going on that night. But the guy there was very helpful in helping us get the van parkedKATELYN B.
You moved my reservation of pickup and drop off to a location that was 15 miles one way out of my way saying desired unit was not available yet exact trailer desired sat at desired location the full time we were moving and is still there very disappointing on unsullied corporate's behalfpatrick W.
Le client n'a pas laissé de commentaire.Jessica B.
Self Storage Plus and it's U-Haul business really â€œtakes care of business.â€ Dell and crew are always friendly and accommodating. Their equipment is always clean and available and the location is perfectly centered for in town our surrounding area moves. We've used their equipment (both cargo trucks and trailers) several times and it's always in good condition. We're fortunate to have their business in town to help us with our moving needs.LONNIE A.
Great People. I decided to rent storage from them and they have the nicest facility I have ever dealt with.JOHN W.
The owners of this location are great!Doug M.
Le client n'a pas laissé de commentaire.jean A.
excellent servicejudy N.
Do nothing. The people running the place are top shelf. U haul corporate stay away!David H.
Le client n'a pas laissé de commentaire.JEFFREY F.
Le client n'a pas laissé de commentaire.Kenneth B.
Great service right when we needed it!David L.
I barely jumped out of the truck before the staff said I was good to go and ready to leave! Good service and friendly staff.BENJAMIN C C.
Le client n'a pas laissé de commentaire.ROBERT W.
Le client n'a pas laissé de commentaire.MARK T.
Le client n'a pas laissé de commentaire.Charity H.
great serviceLAYNE D.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Mathew F.
Fast with and friendly. No complaints. Thank youHomer C.
Le client n'a pas laissé de commentaire.MARY H.
They added insurance to the rental with out asking. Trailer had a tail light that didn't workTravis C.
Le client n'a pas laissé de commentaire.DJ B.
Le client n'a pas laissé de commentaire.Katie W.
Le client n'a pas laissé de commentaire.JARED B.