800 phone number needs to have more people at call center. Before leaving I wanted some information and was on hold OVER 15 minutes to ask one short question. Absolutely Ridiculous.John L.
Customer Reviews for Seltzers Garden Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wilson, NC 27893
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 3h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/8/2021 - 5/9/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Best service ever!!!! Tiffany is the best absolutely!!!sarah D.
Tiffany was hands down what great customer service is all about. She went above and beyond to make sure my rental went as smoothly as possible. She even called to check on me during my move because of something I had briefly mentioned during the contract process. Thank you so much!!!!TeAngela H.
Lady had a stern personality and not friendly. She even told me that she was going to cancel my order cause I was 15 minutes late!. Not well represented of U Haul!Dale J.
Make sure you have correct pickup and turn in sites correct before you confirm a reservation. I reported to the location on my confirmed reservation to pick up trailer only to be told they didn't have a trailer and my reservation was at a different location. Seltzer's Garden Center manager was great and I would definitely recommend that site. The problem is with on line reservations.Fred L.
Le client n'a pas laissé de commentaire.Vandora P.
Le client n'a pas laissé de commentaire.Rynell P.
Le client n'a pas laissé de commentaire.DEWEY R.
Le client n'a pas laissé de commentaire.DEANNA L.
Le client n'a pas laissé de commentaire.Jerry J.
Could not used website t ok get lock box key for the truck. 2nd location was very helpful and got me a truck. Turn in location was great fast friendly and nice.David L.
Le client n'a pas laissé de commentaire.Norma K.
Le client n'a pas laissé de commentaire.ROCHELLE G.
Very friendly, and check-in/check-out was efficient and easy.Dawn O.
We dropped off after hours so we didn't get to see the operation but they were friendly and helpful when I contacted them the next day to make sure everything was ok.David J.
Le client n'a pas laissé de commentaire.Carolyn J.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Hank P.
Le client n'a pas laissé de commentaire.jessica W.
Le client n'a pas laissé de commentaire.TRAVIS N.
Le client n'a pas laissé de commentaire.ANGELIA P.
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.DANISHA C.
Le client n'a pas laissé de commentaire.JASON L.
Truly outstanding support - Sincere thanksMARK M.
Le client n'a pas laissé de commentaire.Destiny M.
I dropped off truck at 5:20 pm Sunday evening, with info and key into convenient drop box. For Sale sign out front; I hope they will continue in business. I've used them before; very helpful in the past. Got a phone call the next day telling to turn truck in at Lucama, NC site; informed lady that it had already been done earlier at different place; she checked and said OK.Jesse B.
Great customer service!!!JAMES B.
great don't need improveMichael W.
The truck needs break. Very hair to stop and breaks are screaming.Ryan S.
The trailer was in perfect condition, easy to operate and was barely noticeable behind my truck. An excellent experience.Raymond L.
Excellent customer service. They're the best!Val P.
Continue giving excellent customer service.CASSANDRA H.
Service was great and speedy since I had to be on the road for a 2 hours trip! I enjoyed talking with uhaul employee and she asked me if I had any problems to call her and was very polite! I will go there again for all my uhaul servicesTommy B.
Very professional!Michael P.
I have rented from this location in the past and they are very kind and helpful. I will continue to use them in the future.larry B.
The U-Haul representative here is especially friendly, courteous, and helpful - she went out of her way to make things work smoothly.William B.
Le client n'a pas laissé de commentaire.Sean R.
Tiffany was super helpful and accommodating. Would use Seltzers again. A tire had a slow leak but it wasn't a big deal. Tiffany offered to let me switch out trailers, but I chose to add air so I could get my move done.paul B.
Le client n'a pas laissé de commentaire.SHERYL P.
Everything went wellRobert B.
Le client n'a pas laissé de commentaire.Kenneth R.
Happy CustomerJerome D.
Had trouble turning in the truck. My location app was on my phone and turned on but it would not pick up the location of where I turned the truck in . I had to call your customer service a d they were helpful after finally getting through.scott W.
Le client n'a pas laissé de commentaire.chris K.
Pick Upremote in the middle of a field with a running stream we had to cross. Water was ankle deep to get to truck. You had to cross two more times to obtain the keys and return to the truck.Robert R.
Nothing! Tiffany is very friendly, knowledgeable and thorough! I will be back in the future.VIRGINIA A.
Le client n'a pas laissé de commentaire.james T.
Was supposed to have an appliance dolly and it wasnt provided and I wasn't informed of it.Lee M.
Le client n'a pas laissé de commentaire.Sherica T.
Excellent customer service, knowledgeable and dedicated.evan U.
Experience was the best so far EVER with UHAUL.Kimberly W.
Le client n'a pas laissé de commentaire.Doug S.
Le client n'a pas laissé de commentaire.Lenwood W.
Le client n'a pas laissé de commentaire.BOONE'S A.
Le client n'a pas laissé de commentaire.Vernon W.
Le client n'a pas laissé de commentaire.Vanessa G.
Person who helped me was not wearing a mask and sat across a desk (less than 3 feet away) from me. It's incredibly irresponsible to not wear a mask during a global pandemic that has killed more than 160 000 people in the US alone. I would not recommend this location to anyone I know.Chad R.
Trailer was not in good condition. The right front strap broke and caused serious problems.Brent F.
NOTHING ever thing was perfect the lady was very friendly and helpfulIvan J.
Le client n'a pas laissé de commentaire.Billy Scott H.
Excellent service à la clientèleGwen S.
Le client n'a pas laissé de commentaire.CAROLYN H.
The staff is very helpful.kimberly B.
The U-Haul staff went to considerable trouble to make sure I got the truck that I needed. I'm very impressed with the service.CALVIN B.
charged for a dolly i never received and the truck came with a dolly i didnt want and furniture pads that were attached to the side and got in the way of loading the truck. I had to take 2 trips due to the room they took upNathaniel S.
Le client n'a pas laissé de commentaire.BEVERLY E.
N/A Staff was inundated with customers on the day after a Holiday, but she managed and handled the frantic pace well! She communicated to each customer and apologized for the delay. Will definitely return for future rental needs.Reginald S.
Nothing at this time. Owner was very professional and friendly!Gwendolyn B.
The folks there were super friendly and helpful. Easy to work with for sure. Would definitely go back if I need to rent another trailer. Merci!Richard S.
Nothing. This was the best experience I've had with U-Haul. Everything was clean, the employee was nice, friendly, and very easy to work with. I'd definitely go back to this location.Jace K.
Let's start with I had an appointment to pick up a trailer at 230 when I arrived I was informed that the only person who handles the uhaul was gone for the day. A very nice guy told me to go ahead and take the trailer and when I return it I can do both pickup and drop off paperwork. Well the trailer broke down so bad the ebrake engaged when a mechanic finally got to me he said that the trailer should have never been rented. The drum was so bad It had over 8 cracks in It and the brake pads were fused to the drum turning with the wheel. It turned a 3,5 hour job into a 12 hour job. In the end the trailer had to be put on a flat bed and delivered to my house. I am extremely unhappy and I don't think I should have been charged for this rental. The following day when The trailer was due back the woman from that location called me and said when do I plan on bringing the trailer back? I explained to her what happened all she said to me was don't you think you should have called to say what had happened? I told her I did call customer service and that we were waiting on a flatbed tow truck to come. All she said was huh and hung up on me. Then two days later I got a bill for the rental even though I had requested to speak with someone before being billed. This is sad truly sad I should have been called to discuss this matter instead of just billing me and charging my card. This was a sad way of conducting business If I was hired to do a job in timely manner and this was far from a timely manner I would have lost time and money. Just billing me shows that U-Haul clearly does not care about my business and if I am being treated this way how many others are never again will I use Uhaul I'll pay more and use another company. Maybe elsewhere I can be treated fairly and kind.Barry G.
Very nice and accommodating staffEric G.
Le client n'a pas laissé de commentaire.Eugene M.
Le client n'a pas laissé de commentaire.Sharon J.
Lock to obtain key was hard to open. Lot was muddy.Kenneth H.
NO CONPLAINTSricardo D.
Truly professional and excellent supportMARK M.
I used the mobile check in and out feature. Unfortunately, I accidentally over filled the tank with gas. The tank was about 1/4 full when I picked it up, and I returned it with about 3/4. I don't think I should have to pay for the mileage I put on it since I overcompensated for gas. It was 50 $to fill up the tank so I definitely overpaid. I at least would think I shouldn't have to pay for the mileage.Anna E.
Le client n'a pas laissé de commentaire.lisa C.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Brad H.
Nothing to improve she was a lovely person!Brian D.
She was great! Have rented from her before and she stayed open beyond when she was supposed to close to help me when I was in a bind. Friendly family owned business. Always kind and helpful. It was raining and she went out there to make sure everything was right and i got out of there okay.JESSE K.
Le client n'a pas laissé de commentaire.Nimal E.
Le client n'a pas laissé de commentaire.Alicia B.
The location was not the problem, the problem was the Customer Service that sent me to a location prior to the one I rented the piece of equipment from. U-Hauls customer service sent me to Aycock's gas in lucama Nc and they were closed and we're supposed to be open. Cost me an hour of driving and time on the phone Trying to find an alternative source. I ended up going to one in Wilson and they were great, but I had to find them on my own not through U haulJESSE K.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Ben H.
I had a great experience with Tiffany. She went above and beyond to help me. Very professional and detail oriented!Kimberly G.
The check in and pick up was speedy. I didn't encounter any issues. The agent was friendly and explained everything in detail.Kimberly B.
Le client n'a pas laissé de commentaire.Brian D.
Seltzers was the best. Made everything easy and friendly service.Spencer T.
Le client n'a pas laissé de commentaire.Pierre A.
Le client n'a pas laissé de commentaire.james D.
Great staff!!Douglas H.
Everything was excellent especially the young lady who helped me she was super nice n made sure I had everything I needed definitely would use this location again n reccomend!!Diana O.
Le client n'a pas laissé de commentaire.Dave A.
Le client n'a pas laissé de commentaire.Tosacha K.
Le client n'a pas laissé de commentaire.Delorise P.