Le client n'a pas laissé de commentaire.
Phil J
Customer Reviews for Shady Oaks
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Filthy truck. Truck didn't run smooth. Couldn't adjust right hand mirror. Cab was not properly sealed. U-Haul app had to be the worst app ever. Almost completely drained my phone battery uploading all the required pictures.
SCOTT SThe online verification location could not load as there is another U-Haul place down the street. The man said that happens a lot so a person cannot do the self checkout at this location. Luckily he showed up and helped finish the transaction or I was going to cancel. We wasted almost an hour of our time
Elizabeth GThe trailer was filthy , we had to clean it out before we could fill it up.
Linda WThe process to return the Uhaul was great and seamless.
Lisa FVery difficult to find. There was another u-haul location about 0,3 miles away on the same side of the road which was better marked.
Christopher FMark the owner was extremely helpful & friendly!
tom wsuper convenient location and super friendly, helpful staff. 5 stars. treated me like a family member, and was empathetic to my "long day ahead" LOL Thanks so much!! :D
Kelly MFriendly and helpful owner. Would recommend.
Michael JVery easy return, quick and easy.
Barry Rthe lot is over crowded and too difficult to maneuver in, they need to re think the layout.
David MExcellent customer service!!
Rosetta SAll good
Steve WGreat service
Harold Rvery polite and quick. the process was streamlined to get me out of there so i could begin dealing with the headache of moving.
Noah MThe gentleman was very nice and professional.He has a very nice facilityl .I like doing business with him. Merci.
Donald NDropped off on a Sunday and they were closed. Left dolly under carport.
Zachary BThe ONLY issue that came up was that I originally chose a Uhaul pickup site that was only about 2 miles from me (Storage Sense, 7916 White Horse Road, Greenville, SC 29617). I made this arrangement about 1 month before my pick-up date for the Uhaul truck. However, when I got the reminder text from Uhaul, it had changed my truck pick-up location to Easley, SC (13 miles away) without any explanation as to why the change.
Mark RThe best Uhaul customer Service ever received! The gentleman at the counter was friendly and caring.
PHYLLIS DMark did a great job explaining the features and functions of both the truck and auto trailer. The equipment was well maintained, very functional and easy to use. Only negative comment was that the center console in the middle seat was dirty.
George DI didn't even make it in the door before the attendant was outside with the guy taking my truck. I didn't get a receipt or anything and when I told him I didn't receive the equipment and asked for a refund on my final bill, he told me to call uHaul. All together, this was an awful experience from start to finish and now I have to wait another 3 days for the action report to go through for my refund.
Jamie SAucun
Patrick WExcellent service and super helpful staff who made this moving experience a pleasant one. Couldn't ask for better.
DAVID SMarcus was great with his knowledge,assistance and friendly attitude.
Dave BMark was very friendly and informative. His assistance was appreciated. I would recommend him to anyone I talked with about any rental/moving needs.
Dave BThier hours were listed as 12-5 so I went after lunch @ 1, only to find nobody there and a sign on the door "be back at 2:00." The location itself was convenient and your website easy enough to use for processing my return.
Francis DRepresentative was not knowledgeable about how to work system caused me a 2 hr delay picking up my reservation and then I was double billed and a week later I’m still waiting on my refund
Ralph LThe truck was dropped off after hours. The owner was very responsive to my calls and texts.
Gary GGreat person
Doris PThe location is not updated in U-haul's data base. I drove to the location provided by U-haul only to find a sign that stated the location had moved. The new location was approximately 5 miles away. Updating this location should be a simple task.
John AThe address indicated above was not the address indicated on the rental contract. The address on the rental contract was wrong. That location had moved. After driving ~10 extra miles, we were finally able to drop off the truck.
William HYou had exceptionally clean and up to date equipment that fit my needs.
Stephanie Ana
WAYNE GThe owner of this location was very knowledgeable and very professional.
John LThe battery died twice. The truck was mechanically in very poor shape and should not be on the road.
John KFriendly, courteous & honest- called to ensure I was on the way so he didn't miss my arrival- really appreciate that. Ensured I wasn't overcharged.
James KVery good service
Steve DSo easy to work with. Great experience.
John BThe guys checking me in seem uninterested and indifferent about renting the u-haul unit.
Alfred B