This place is unprofessional and I got my truck after an hour of waiting with me being the only person there. When I looked for my truck I couldn't find it so about 30 minutes of waiting was my fault. But after I saw the truck when I was leaving and went back inside it took another 30 minutes to process my information when I already did everything online all I needed to do was pick up the keys. On top of that they had no Dolly's and I really needed one. I will not return to this location.Tammi D.
Customer Reviews for Sham Hot Cafe
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Walter R.
Doing business in a real rough neighborhood through a bullet proof glass isn't comfortable.Phillip F.
I will never do business with Uhaul again. I was livid. There was a drop off at 2 locations close to where I moved and you sent us across town 45 minutes away from where I moved to the most dangerous place in jacksonville. I was scared to death for me and my daughter n law. Thought I was gonna get shot. There were no directions to where to put the key. I had to ask some scary looking people. There was no excuse for this making me drive this far for a drop off. I personally think I need to get compensated for this. I will not give y'all a good name. It was a horrible experience for me as a older woman.mary C.
Le client n'a pas laissé de commentaire.DEBRA H.
Worst uhaul in town!!! never again from this location bad experience bad customer serviceCamilo U.
Le client n'a pas laissé de commentaire.Jose P.
In and outJason K.
Shut that shit downMONQUELL D.
They were friendly and courteous, it was a pleasant experience.Cheryl C.
I was charged for an additional day which I returned vehicle same dayMorgan R.
Dangerous neighborhood! Suspicious people all around approaching and hitting us up for money. Others watching us. Felt so unsafe I did not even dare to leave my wife alone in our car to walk up to the drop box to deposit the key! The drop box was at the outside counter of a store with outside service only with bullet proof glass. Half a dozen young people were hanging around the counter in line with no shirts on. I sent the key back in the mail when I got home! It is unbelievable that you would allow a U-haul dealer to be located in such an obviously dangerous neighborhood!!! To make it worse, this was the third place I went to drop off the truck that day! The first two didn't exist anymore and were also in the ghetto. Had to call u haul to reroute the drop of to a place that existed. U-Haul obviously has some problems to fix!Marc W.