Évaluations des clients Shamrock Towing & Service Center Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shamrock Towing & Service Center Inc

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Michelle P. le

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n/a

Kathleen E. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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This experience was far above any we have ever had before. We highly recommend this location and will be sure to use it again if needed!

Jane D. le

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Just make sure that Harrison is working! He's top notch!

Kenneth G. le

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We have always been happy with their service and personnel. Harrison usually takes care of our orders. Mary Tichenor

Philip C. le

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Le client n'a pas laissé de commentaire.

Kenneth G. le

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NOTHING NEEDS TO BE IMPROVED. WE HAVE USED SHAMROCK AND THE SERVICE AND PERSONNEL HAS ALWAYS BEEN GREAT.

JOHN P. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Le client n'a pas laissé de commentaire.

jennifer O. le

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Le client n'a pas laissé de commentaire.

jERRY H. le

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Service representative ("Harrison") was the reason our rental experience was excellent. He deserves recognition and evident company appreciation, including commendation.

Barbra C. le

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Harrison is such an asset to this company! He is willing to go above and beyond to make sure you’re happy.

Cassandra R. le

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Harrison was super helpful and Shamrock’s is always the best place to go! Thank you.

PAMELA R. le

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Nothing. Both usages were awesome. Great people to do business with. Harrison was on to of everything and an extra nice man to deal with. Highly recommend them. Use them again definitely

Katherine G. le

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The service at Shamrock when we returned our UHaul trailer was excellent, friendly and professional. The location is perfect for us. We will be renting another one-way UHaul in a month and returning it to Shamrock.

Kenneth G. le

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tHE QUALITY OF SERVICE IS GREAT, THAT IS WHY WE ALWAYS USE U-HAUL. HARRISON HAS EVERYTHING READY FOR US WHEN WE COME AND PICK UP THE TRUCK. MARY TICHENOR

Andrew G. le

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Le client n'a pas laissé de commentaire.

Gary H. le

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Great service!

JOSEPH B. le

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Le client n'a pas laissé de commentaire.

Margaret H. le

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Le client n'a pas laissé de commentaire.

Julie R. le

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Harrison was extremely efficient and helpful. GREAT service!

Charlie S. le

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The staff was great in assisting. Unfortunately, the truck was a quick turn around and the cab was on first glance clean, but upon deeper look , driving for 24 hours, it was pretty dirty. crumbs, dog hair, dirty windows, some sticky substance on visor and no wind shield wiper fluid.

douglas M. le

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I took 2 hours to trouble shoot a light malfunction. Thought it was my truck. the cable on the trailer had a broken wire.

Vincent G. le

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Nothing, everything was just fine

Margaret H. le

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They were so helpful. Helped me pick out the correct equipment to rent. Went over everything I needed to know. They are GREAT!

Jennifer M. le

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Harrison was friendly, helpful and incredibly understanding of our frustrations with having our truck changed and the location changed. As it turns out I’m glad we got to do business with him.

Brian M. le

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Harrison, at Shamrock, is THE BEST !! Super helpful and accommodating to our needs.

Ethan D. le

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Harrison went out of his way to make my abnormal pick up and drop off times work. Definitely recommend this place vs. other Uhaul locations even if you're outside the area.

tim E. le

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Harrison is awesome, friendly and very professional

Roger J. le

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The people at the rental location were very helpful. I would highly recommend U-haul for future moving needs. Thanks.

John B. le

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Nothing. Harrison was totally dedicated to customer satisfaction and I would gladly rent from this facility if I were ever in this area again!

richard C. le

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Le client n'a pas laissé de commentaire.

Jane D. le

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Harrison was terrific.

David M. le

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Great service! Thank you!

Edward K. le

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Really nice team, very helpful and quick to move things along...

Suzanne K. le

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Le client n'a pas laissé de commentaire.

Dawn T. le

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Le client n'a pas laissé de commentaire.

Nancy W. le

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I wish I rented a larger truck, That was my problem.

Harrison H. le

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Great location to rent uhaul! Bill had the truck ready and waiting for me after getting home from vacation late on the weekend

James B. le

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The comment is related only to that the business is closed on Saturday. There is no one there to help you hook-up. Since I was having trouble I had to call a rep. of the business, he came over and was very helpful and professional. The 12 ft. enclosed trailers should have a jack stand or something to raise the tongue up to a level that is atleast close to the hitch ball, it is very heavy and almost impossible for one person to lift and place on ball.

Charles R. le

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well for beginners i wouldn't have the customer drive an extra 30 miles out of the way to pick up a rental that was ordered at another location and when they tell this two days before hand doesn't make a customer to happy and they tell it gunna be a different rate and then get charged more not good

Colby C. le

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The front counter employee was very nice and caring!

Thomas M. le

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Le client n'a pas laissé de commentaire.

Brenda D. le

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Le client n'a pas laissé de commentaire.

ELLIOTT S. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Great service. Everything was handled over the phone. I was able to just come and pick up the truck and drop it off even though the location was not open that day. Harrison was great!

Daniel D. le

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The gentleman who helped me was extremely helpful and accommodating. Thank you for your great customer service!

Mary T. le

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WE RENTED THE TRUCK FROM HARRISON,AND WERE IMPRESSED WITH HIS SERVICES. THIS WAS THE FIRST TIME WE USED SHAMROCK AND WHEN WE RETURNED THE TRUCK WE BOOKED IT FOR TWO MORE TRIPS IN DECEMBER

Elizabeth B. le

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Le client n'a pas laissé de commentaire.

Maureen R. le

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The super nice folks at Shamrock made the rental so fast and easy! The truck was in great shape and the move went better than I expected. Feeling thankful!

Marcia F. le

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Good service

ruth C. le

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Please get the order CORRECT. UHaul's address recited at order was 540 Whitney Road, Fairport. Address showed as internet search. Pick up location thought order was for a return at their address? However, when returned, address was a TENT RENTAL LOCATION. Had to arrange return to East Rochester location. BIG HASSLE. Very unhappy with how order was taken. Ruth Ann Rowe

DOUG W. le

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This proprietor should become you poster child for customer service. When I complained that I was unhappy with driving 20 miles (Honeoye Falls) rather than 2 miles (Victor NY), he said he'd drop off the truck at my house. Now that's service. The fact that Victor NY location which is where I contracted for the truck could not provide the truck on my contract start date is absurd. I can't believe you'd pull such a customer-insensitive bait & switch tactic. I realize you have inventory scheduling issues, but I've used you before and this is very typical of U-Haul. It's your reason for earning a "Poor" rating from me overall.

George H. le

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Great place to rent UHAUL

Maranda L. le

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Le client n'a pas laissé de commentaire.

Ernest E. le

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The folks at Shamrock Towing & Service were fantastic to work with!

Brian S. le

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Nothing. Shamrock is great - I've been going there for 20 years.

Glen M. le

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Someone please give Harrison some kind of customer service award. Excellent experience as usual. Highly recommended location.

William E. le

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more selection of different size vehicles.

Charles O. le

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The business was closed on Sunday.

Terence C. le

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Le client n'a pas laissé de commentaire.

Glen M. le

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Excellent experience. Highly recommended.

GLEN M. le

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Le client n'a pas laissé de commentaire.

Lauren K. le

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Harrison was amazing. When I received the phone call with the change of location and time, I didn’t know what to do. My husband was working in Binghamton which left me in a difficult spot. Harrison immediately offered to drop off the truck, as a mom with a 3 month old, it was the best solution to the problem! He was friendly and his customer service was incredible! He made the experience great.

Margaret H. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Le client n'a pas laissé de commentaire.

Mike R. le

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Perfect location. Nice people.

Serina B. le

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Loved the customer service and speed

Chuck W. le

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Le client n'a pas laissé de commentaire.

Clinton G. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Le client n'a pas laissé de commentaire.

Jeanne M. le

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Le client n'a pas laissé de commentaire.

Kelly F. le

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Harrison was incredibly helpful in working with my time frame needed for the trailer. All information was specifically communicated and because of this, went very smoothly! One suggestion, the piece to screw the trailer on to the hitch was rusted solid and required a hammer and WD-40 to get loose to be able to hook the trailer to our car hitch. Additionally, the 6x12 cargo trailer is EXTREMELY heavy and requires either two people or some sort of lift to get it on the hitch. These were challenges when we picked it up!

Kevin M. le

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Harrison my contact was great.

le

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Harrison did a great job, thank you for a great experience

JAMES G. le

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Le client n'a pas laissé de commentaire.

KYLE S. le

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Got charged for fuel when I brought truck back with what my paper said I had to

Rich T. le

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Harrison was excellent - very helpful, knowledgeable, and efficient...

MANFRED S. le

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Le client n'a pas laissé de commentaire.

Elliott S. le

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Le client n'a pas laissé de commentaire.

john S. le

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I received two calls the day before pickup stating the vehicle had to be picked up at a different location than where I had planned on picking it up.. This was inconvenient and no consideration was given for the inconvenience of having to drive to Shamrock for pick up. I was given some extra miles to cover in case I went over the original estimate. The Shamrock pick up location was great.

FRANK W. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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There were no issues. Everything was quick and easy.

mark S. le

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Le client n'a pas laissé de commentaire.

Wyatt S. le

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Great associates, quick and easy return.

TIM Q. le

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Offer a 4 pin to the large round female plug adapter.

JASON G. le

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Awesome, no problems whatever! Thanks uhaul!!!

doug C. le

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Le client n'a pas laissé de commentaire.

Chris L. le

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I didn't get the car trailer as promised and the agent at pick up at shamrock used the debit card from a previous work order on my car and not the credit card I handed him when I picked up the rental!!!! This could have been messy for me had I not had online banking. I can't understand why he didn't run my credit card when I picked up the truck.

Michael B. le

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Le client n'a pas laissé de commentaire.

Terry R. le

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Nothing, the level of service and support from Shamrock Towing was Excellent!

Eric R. le

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Thanks!

John S. le

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Le client n'a pas laissé de commentaire.

Katherene G. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Very friendly and cooperative.

daniel D. le

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Called 15 minutes after the store closed. Not only did they answer the phone they waited 10 minutes for me to get there to return the truck. Excellent customer service.

Cala G. le

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Le client n'a pas laissé de commentaire.

JOE D. le

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Le client n'a pas laissé de commentaire.

Anicasia R. le

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The people at Shamrock are helpful, friendly, and attentive. The owner was completing the rental agreement with me and when the price seemed incorrect, he made sure to check with someone else so that I wasn't overcharged. Also, I was a young, small woman driving a large vehicle and the people helping me were so helpful and treated me with respect. I would highly recommend them!

Katherine B. le

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The rental was clearly explained, easy and smooth. Very much appreciated!